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Good Shepherd Health Care

Medical Assistant - Primary Care

Good Shepherd Health Care, Hermiston

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Overview
Compensation: Min $19.24 Max $29.65 Employer paid benefits; Medical, Dental, and Vision.
Mon-Fri
Definition of Position:
The Medical Assistant provides comprehensive clinical and administrative support to healthcare providers in delivering quality patient care. This role encompasses direct patient care activities including vital sign assessment, medication administration, and patient education; clinical documentation and electronic health record management; coordination of referrals and prior authorizations; and administrative functions essential to clinic operations. The Medical Assistant works under the supervision and guidance of the Clinic Nursing Supervisor or Practice Manager, collaborating as part of an integrated healthcare team to ensure efficient clinic workflow and optimal patient outcomes.
Responsibilities
Essential Job Functions:
Patient Care & Clinical Support

  • Patient Intake & Preparation: Room patients and collect pertinent information including vital signs, current medications, medical history, and chief complaint for provider review
  • Examination & Procedure Support: Prepare exam rooms with necessary supplies and instruments; assist providers during examinations and procedures; ensure proper cleaning and sterilization of all equipment
  • Clinical Procedures: Administer immunizations, vaccines, and contraceptive injections with direct supervision per established protocols and provider orders
  • Patient Education: Provide patient education and instruction as directed by healthcare providers
  • Diagnostic Tests: Perform EKGs, spirometry, glucose monitoring (point-of-care testing), CLIA-waived laboratory tests including urinalysis and pulse oximetry as ordered
  • Nursing Visits: Conduct focused visits for blood pressure monitoring, suture/staple removal, injection appointments, weight checks, and other routine procedures as directed
Documentation & Records Management
  • Electronic Health Records: Accurately document vital signs, medications, patient histories, immunizations, and clinical findings in the electronic medical record system
  • Prescription Management: Process and input prescription refill requests into electronic records and route appropriate providers for approval
Communication & Coordination
  • The employee supports the hospital mission, vision, values, policies, and procedures.
  • Patient Communication: Respond to incoming calls and messages from patients regarding medical questions, appointment scheduling, and general inquiries
  • Professional Communication: Coordinate with other healthcare providers, insurance companies, and pharmacies regarding patient care and insurance coverage issues
  • Prior Authorization: Collaborate with referral coordinator to identify authorization requirements and obtain prior approvals for medications and procedures as directed
  • Participates in required education for DNV programs as applicable to position.
Supply & Inventory Management
  • Clinical Supplies: Maintain adequate inventory of medical supplies in examination rooms and central supply areas
  • Medication Management: Stock and reorder medications in coordination with Practice Manager and vaccine coordinator, following provider specifications for required supplies and vaccines
Administrative Support
  • Front Office Support: Support reception duties including appointment scheduling, chart preparation, and phone coverage as needed
  • Procedural Documentation: Maintain current procedure guidelines and protocols to assist other staff members
  • General Support: Performs other related duties as assigned.
Schedule Flexibility
    • Variable Hours: Position requires flexibility to work evenings, weekends, and holidays as patient care needs and clinic operations dictate
    • Multi-Specialty Support: May be assigned to work across various medical specialties within the practice

Qualifications
QUALIFICATIONS:
  1. Education- High school graduate or equivalent preferred.
  2. Current BLS certification
  3. Other- Bilingual and/or English-Spanish speaking preferred. The ability to work with a culturally diverse population.
EQUIPMENT AND TOOLS :
  1. Knowledge in computers, phones, and other office equipment.
  2. Knowledge in insurance regulations and medical terminology.
  3. Knowledge in filing procedures and record documentation.
  4. Bilingual, English/Spanish, is preferred, for customer service interpretation duties.

PERSONAL TRAITS, VALUES AND APTITUDES :
Must be able to:
1) Perform a variety of duties often changing from one to another without the loss of efficiency and composure.
2) Demonstrate a positive, tactful, and harmonious attitude.
3) Work independently.
4) Recognize the rights and responsibilities of patient confidentiality.
40 Hours USD $19.24/Hr. USD $29.65/Hr. 01-8348 Primary Care Clinic Day