Patient Representative

Job Details
Job Location
Waterloo - Waterloo, IA
Position Type
Full Time
Travel Percentage
Minimal
Job Category
Admin - Clerical
Description
Patient Representative
In medical practice since 1919, Wolfe Eye Clinic is a multi-specialty clinic providing surgical services and vision care throughout Iowa. At Wolfe Eye Clinic, we create Better Vision for a Better Life.
We have an immediate opening for a full-time Patient Representative based out of our Waterloo clinic.
Responsibilities include:

• Greeting patients and visitors and providing courteous, caring, and professional assistance during their clinic visit.
• Patient registration and dismissal.
• Answering telephone calls in a clear professional manner.
• Making, canceling, and rescheduling patient appointments.
• Gathering, verifying, and entering demographic and insurance information.
• Collecting payments and issuing receipts.
• Maintaining patient records according to HIPAA guidelines.
• Using office equipment, i.e., fax, printer, scanner effectively.
• Effectively interacting with co-workers, physicians, and patients.
• Performing other duties as needed.

Qualifications include:

• Ability to demonstrate strong patient service skills.
• Ability to effectively enter information into a variety of computer programs.
• Ability to portray a professional attitude and appearance.
• Ability to demonstrate strong verbal and written communication skills.
• Ability to thrive in a fast-paced environment.

Preferred (but not required) qualifications are:

• Previous experience in a medical office.
• Previous experience with an electronic medical record or medical office software.

If you are interested in being part of a quality driven organization while receiving a competitive wage, daytime work hours, M-F work schedule and benefits (health and dental, 401k, paid-time off, etc.), please apply.
EOE