Job DescriptionThe Nutrition Services Representative utilizes a thorough understanding of therapeutic diets and takes responsibility for following diet orders and tube feeding orders. This position is responsible for visiting all patients on the 'Appropriate with Assist' list, helping them choose appropriate foods within their therapeutic diet needs. In addition, this position is responsible for assembling and mixing all tube feeding orders. Lastly, this position oversees the completion of tasks and duties of the Call Center Associates and acts as a resource in the call center - answering calls, managing caller queue during call back periods, audits, problem solving and effectively communicating with staff and leaders. Performs other duties within the Nutrition Services Department as assigned.FTE: 0.4; 16 hours per week Work Schedule: Week 1 & 3: Sunday (11am-730pm), Wednesday (345pm-745pm) and Thursday (345pm-745pm) Week 2 & 4: Tuesday (345pm-745), Wednesday (345pm-745pm) and Saturday (11am-730pm)Required Qualifications: High school diploma or equivalent + 2 years customer service experience OR 6 months of Regions Hospital's Nutrition Services Call Center work experienceSalary Rate: $18.06 - $27.09 hourlyBenefits: Regions Hospital offers a competitive benefits package (0.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center and an on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Loan Forgiveness program. Regions is also a proud to be a Yellow Ribbon Company.About UsAt HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.Benefits Designed to Support Your Total HealthAs a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.Join us in our mission to improve the health and well-being of our patients, members, and communities.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
Regions Hospital