Business Operations Specialist - Knoxville Fountain Equipment Finance, LLC, a wholly owned subsidiary of SmartBank, is based in Knoxville, Tennessee and has been in the equipment financing business for over 35 years focusing on providing financing solutions for the construction and transportation industries. The Company provides capital for the financing of both new and used construction, transportation, and related equipment. The Company primarily operates in 12 states and is partnered with SmartBank, a 40+-branch full-service banking institution with operations throughout Middle & East Tennessee, Alabama and the Florida Panhandle. The Company is looking to add an experienced and proven individual to serve as its Business Operations Specialist at its Knoxville headquarters. The position includes office management and loan operations responsibilities as well as working with various departments as needed.Major Duties and Responsibilities:Uphold SmartBank Core Values and Core Purpose.Adheres to and embraces the SmartBank Way by Acting Smart, Looking Smart and Being Smart.Assist in answering and directing phone callsReceive and greet visitorsReview new loan documents for completionScanning & filing of new loan filesMonitor and update customer insurance documentationPrepare and distribute daily and weekly reportsProvide outside sales offices support as neededMaintain relationship with building management/maintenanceProcess customer paymentsOrder and maintain inventory of office suppliesOther general clerical and other duties as assignedComplies with all Applicable federal, state and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.Position Requirements and Qualifications:Education:1. High School Diploma or equivalent Training Requirements (licenses, programs, or certificates):1. NoneKnowledge, Skills, and Abilities:1. Excellent customer service and interpersonal skills.2. Ability to apply knowledge and sound judgment in decision-making using established guidelines. 3. Proficient level of computer competency including Microsoft Windows (Word, Excel, Outlook), typing proficient. 4. Strong written and oral communication skills.5. Detail oriented and ability to function in a team environment.6. Demonstrates ability to maintain a positive attitude.7. High level of integrity.8. Able to maintain regular and predictable attendance.9. Willing to accept new ideas and methods and be agreeable to change. 10. Must possess the ability to handle multiple tasks simultaneously, with frequent interruptions.11. Self-starter.12. Must be able to able to prioritize and organize daily workflow.Work Conditions:1. Able to routinely stand, sit, bend and stoop. 2. Frequently and regularly required movements using wrists, hands, and/or fingers.3. Average, ordinary, visual acuity necessary to prepare and inspect documents or products and operate machinery.4. Ability to hear average or normal conversations and receive ordinary information.5. May be required to travel to training sessions or meetings. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
SmartBank