LPN Virtual Care Center (M-F: 10am-7pm "Swing shift")

Who We Are:Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a part of an organization that is dedicated to improving patient outcomes and shaping the future of heart health.What We Offer: Choice of three health insurance plansDental insurance coverageVision insurance coverage401(k) with company match and profit-sharing planCompany-paid short-term and long-term disability coverageCompany-paid life insurance for you and your familyAccess to company-provided training and educational resourcesEligibility for annual merit-based performance increasesAccrued General Purpose Time (GPT)Eight company-paid holidaysSpecial company events, including Christmas parties, Family Day, employee engagement activities, and Spirit DaysComplimentary Employee Assistance Program (EAP) for all employees and their dependentsAbout the Role:As a Licensed Practical Nurse (LPN) in our Virtual Care Center, you will serve as the key point of contact for patients and staff by providing exceptional customer service and high-quality patient care. You will be responsible for managing high-volume triage calls, assessing urgent patient needs, and supporting various clinical and administrative functions that ensure efficient and compassionate care delivery.How You'll Drive Our Mission Forward:Triage incoming calls to determine urgency and coordinate timely medical responseAccurately document patient complaints, symptoms, and actions taken in the electronic medical record (EMR)Support risk management by maintaining precise clinical documentationCommunicate directly with providers about patient concerns and clinical statusProvide education to patients and families, ensuring understanding of care plans and instructionsSupport the overall flow of clinic operations through scheduling, medication refills, and patient messagingWhat Makes You a Great Match:High school diploma requiredActive LPN license issued by the Board of NursingBasic Life Support (BLS) certification requiredAdvanced Cardiovascular Life Support (ACLS) certification optionalMinimum of 2 years of LPN experience, or 1 year of cardiology LPN experienceExcellent communication and customer service skillsFamiliarity with electronic medical record systems and clinical documentation Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.