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ICONMA

Claims Examiner - Workers Compensation

ICONMA, Rancho Cucamonga

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Our Client, a Business Solutions company, is looking for a Claims Examiner - Workers Compensation for their Rancho Cucamonga, CA/Remote location.

Responsibilities:
  • Analyze complex or technically difficult workers' compensation claims to determine benefits due; work with high exposure claims involving litigation and rehabilitation; ensure ongoing adjudication of claims within service expectations, industry best practices, and specific client service requirements; identify subrogation of claims and negotiate settlements.
  • Investigate and process complex or technically difficult workers' compensation claims by gathering information to determine exposure; manage claims through well-developed action plans for timely resolution.
  • Negotiate settlement of claims within designated authority.
  • Calculate and assign appropriate reserves; manage reserve adequacy throughout the claim's lifecycle.
  • Calculate and pay benefits due; approve and process claim payments and adjustments; settle claims within authority level.
  • Prepare necessary state filings within statutory limits.
  • Manage litigation processes; ensure timely and cost-effective resolution.
  • Coordinate vendor referrals for investigation and litigation management.
  • Use cost containment techniques, including strategic vendor partnerships, to reduce overall claim costs.
  • Manage claim recoveries, including subrogation, Second Injury Fund recoveries, and Social Security and Medicare offsets.
  • Report claims to excess carriers; respond to requests promptly and professionally.
  • Communicate claim activity with claimants and clients; maintain professional relationships.
  • Ensure proper documentation and accurate claim coding.
  • Refer cases to supervisors or management as appropriate.
  • Perform other duties as assigned.
  • Support the organization's quality programs.
Requirements:
  • Bachelor's degree from an accredited college or university preferred; professional certification as applicable.
  • Five (5) years of claims management experience or equivalent.
  • Expertise in insurance principles, laws, recoveries, claim and disability management, and cost containment principles.
  • Excellent communication, presentation, and PC skills, including Microsoft Office.
  • Strong analytical, organizational, interpersonal, and negotiation skills.
  • Ability to work in a team and meet service expectations.
  • Consideration for reasonable accommodations when applicable.
  • Clear conceptual thinking, judgment, problem-solving, stress management, and multitasking abilities.
  • Physical requirement: computer keyboarding.
Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Opportunities for growth and advancement

As an equal opportunity employer, ICONMA supports and encourages diversity in the workplace, respecting all characteristics protected by law.

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