Business Continuity Program Manager

Job Description

• Executes the development, maintenance, and implementation of business continuity & crisis management programs that encompasses all businesses and functional areas.
• Supports and responds to disaster recovery, business continuity and emergency response activities.
• Develops and maintains standards and procedures for the business continuity and crisis management program.
• In conjunction with other departments, assists in the development of emergency response procedures, distributes and updates emergency procedures to reflect changes in staff size, location, organization, and facilities.
• Provides guidance to and manages the efforts of departments in the completion of Business Impact Analyses (BIA) and recovery procedures for key areas of the organization.
• Develop a communication strategy focused on increasing awareness of the business continuity program.
• Ensure all documentation is readily available and current for all program participants.
• Manages reviews of changes in company resources with the management of those areas to assure the effectiveness of recovery procedures and back-up capabilities.
• Assures that recovery procedures are effective for the restoration of key resources and for the resumption of critical business processes.
• Test the written documentation via table top exercises, simulation tests, and full interruption tests.
• Conduct training for individuals to prepare them for their expected tasks.
• Other duties as assigned by Capital & Business Continuity Manager.

Key Responsibilities

Safety Leadership:

• Integration of safety in emergency response procedures.
• Active participant in safety improvements.

Project Execution:

• Engage in strategic & sustaining capital project selection.
• Management of business continuity related projects.
• Support Companywide improvement projects.

Facilities Management:

• Peer to Peer leadership.
• Subject Matter Expertise in strategic decision making.

Training and Development:

• Active learner.
• Maintain professional certifications.
• Train management in business continuity and crisis management best practices.
• Conduct training and exercises.

Team Collaboration and Communication:

• Support all business areas in the implementation of the Business Continuity Program.

Continuous Improvement:

• Develop strategic projects to improve the effectiveness and efficiency of the program.
• Support company CI projects.

Required/Preferred Education/Training

• Bachelor's Degree, or equivalent combination of education and experience, in Business, Management, Computer Science, Business Administration, Emergency Management, Information Technology, or Finance required.
• Must obtain CBCP or CBCI within first year of employment.
• MBA and CBCP or CBCI preferred.

Required/Preferred Experience

• 5-8 years relevant experience in Business Continuity, incident management and disaster recovery required.
• Ability to respond to incidents outside of core business hours required.
• Strong interpersonal skills and able to interface with management and staff at all levels within the company.
• Demonstrated management, project coordination and leadership skills required. Strong written, oral communications and organizational skills required.
• Proficiency with computers including Microsoft Office products required.
• Ability and willingness to work in and promote a true team environment.
• Successful experience in implementing and monitoring continuous improvement initiatives to improve safety, improve quality, reduce cycle time, and reduce costs.