LEAP Inc
About Malbon:
Malbon Golf was founded in 2017 in Los Angeles by Stephen and Erica Malbon, culture lovers and golf obsessives. The brand isn’t just about clothing—it’s a golf‑inspired lifestyle platform built on quality products, storytelling, and a community of like‑minded thinkers. Their mission: to make the green the common ground by blending golf with fashion, art, music, and design to welcome a broader, younger audience to the game.
They’ve cultivated a cult‑like following through streetwear‑meets‑performance collaborations, strategic partnerships (from Nike Golf to Budweiser to skate brands like Etnies), and storytelling-driven experiences both on and off course. Collaborators and ambassadors include PGA champ Jason Day and LPGA standout Charley Hull—people who embody the brand’s DNA: creative, inclusive, and anti‑status‑quo.
About the Role:
Leap is looking for an entrepreneurial Area Manager to lead a cluster of Malbon (https://malbon.com/?srsltid=AfmBOopA3HyAJT40DEfm_Yuw90vwR-dODsW0ywgOOI78RE7VY1p8KK5j) stores while based out of our Arizona market. This role’s made for a retail leader who knows how to energize a team, stay close to the customer, and move smoothly between big-picture strategy and hands-on execution. The Area Manager will oversee approximately 2–4 store locations, while directly managing one store. This role is based in-store four days per week, with one day dedicated to administrative and office-related responsibilities.
As an Area Manager, you will be responsible for creating and sustaining high-performing store environments that consistently deliver exceptional guest experiences. You’ll be instrumental in hiring, developing, and supporting store teams—ensuring that each location is staffed with individuals who reflect the brand’s values and are equipped to meet business goals. Your leadership will directly influence employee retention, sales performance, and team culture across the region.
Your day-to-day will be rooted in close collaboration with store teams, ensuring smooth operations across the board—from visual presentation and back-of-house execution to staffing strategies and customer experience. You’ll use data to guide your decisions, track performance, and identify areas to optimize. Regular business recaps with brand partners and weekly calls with the broader Leap team will keep you aligned with key stakeholders and connected to overall brand goals.
In addition to overseeing existing locations, you’ll help bring new stores to life—leading recruitment, training, events, and merchandising. You’ll also drive in-store brand initiatives, helping execute experiences that attract customers, build connections, and bring the brand to life in impactful ways.
This role is all about people—but it also calls for sharp operational instincts and real ownership. You’ll represent Malbon in your market, build strong teams, tap into product and customer insights, and help grow the brand in both new and familiar communities.
Position Requirements:
5+ years of retail and customer service management experience, including at least 1 year overseeing multi-unit or big box store operations.
Proven ability to analyze retail KPIs across multiple locations to inform strategic decisions, optimize performance, and drive sustained business growth.
Actively engage with the local community—building connections and representing the Malbon brand as a trusted ambassador both in and out of the store.
Apparel expertise with a proven ability to manage fitting room operations, deliver elevated client experiences, drive upselling, and navigate high-volume retail environments while fostering long-term customer relationships.
Comprehensive knowledge of golf, including technical expertise and awareness of current events in the sport, is required.
Willingness and ability to travel quarterly to Los Angeles and Texas to support store teams and business needs.
Maintain an active floor presence, including standing and walking for extended periods, with the ability to safely use ladders and lift up to 50 lbs as needed.
Must be 18+ years of age
Annual Pay Range : 70k to 90k. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.
Interpersonal Skills:
People Leader:
Achieves efficient operations through effective communication, delegation, prioritization, team performance and systems management.
Provides a clear vision to influence, inspire and develop associates in a direction to achieve business goals.
Assess performance through observation and share feedback, allowing the business to move forward.
Posses comprehensive understanding of various management techniques and strategies.
Emanates a customer-centric mindset and a demonstrated commitment to delivering exceptional customer service.
Community-Driven & Customer-Led – Creates real, authentic connections with every guest. Anticipates needs, delivers standout service, and brings a passion for product, culture, and storytelling into every interaction.
Agile & Entrepreneurial – Thrives in a fast-moving, ever-evolving environment. Stays sharp, curious, and solution-oriented—quick to adjust, creative in approach, and focused on what drives progress.
Team Player with Range – Leans into collaboration and honest feedback. Builds trust across teams and works with intention to lift those around them, on and off the floor.
Dependable & Respectful – Shows up with consistency and ownership. Handles customer needs—both internal and external—with professionalism, empathy, and calm under pressure.
Culture Carrier & Category Credible – Brings energy, insight, and real interest in the space. Passionate about the game - knows the product and uses it to educate, connect, and inspire.
Dialed on the Details – Moves with care and precision. Produces clean, on-point work and contributes to a premium store experience, start to finish
Key Performance Indicators (KPIs):
Drive sales goals through Key Performance Indicators: Conversion, Average Order Value (AOV) and Units Per Transaction (UPT)
Employee Retention Rate: Ability to hire, develop, and promote team members within and outside of cluster
Client Engagement - Net Promoter Score, Events/Activations
About Leap:
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here (https://remarkable-retail-a0721f60.simplecast.com/episodes/making-moves-from-online-to-physical-retail-with-leaps-amish-tolia-CBxkg3Np) !
Leap offers a competitive total rewards package, which includes:
Unlimited PTO (blackout periods apply)
Commission Eligible
Healthcare benefits (medical, dental, vision)
Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave)
Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement)
Employee Assistance Program
Employee discount + wardrobe allotment for participating Leap brands
However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores – powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
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Malbon Golf was founded in 2017 in Los Angeles by Stephen and Erica Malbon, culture lovers and golf obsessives. The brand isn’t just about clothing—it’s a golf‑inspired lifestyle platform built on quality products, storytelling, and a community of like‑minded thinkers. Their mission: to make the green the common ground by blending golf with fashion, art, music, and design to welcome a broader, younger audience to the game.
They’ve cultivated a cult‑like following through streetwear‑meets‑performance collaborations, strategic partnerships (from Nike Golf to Budweiser to skate brands like Etnies), and storytelling-driven experiences both on and off course. Collaborators and ambassadors include PGA champ Jason Day and LPGA standout Charley Hull—people who embody the brand’s DNA: creative, inclusive, and anti‑status‑quo.
About the Role:
Leap is looking for an entrepreneurial Area Manager to lead a cluster of Malbon (https://malbon.com/?srsltid=AfmBOopA3HyAJT40DEfm_Yuw90vwR-dODsW0ywgOOI78RE7VY1p8KK5j) stores while based out of our Arizona market. This role’s made for a retail leader who knows how to energize a team, stay close to the customer, and move smoothly between big-picture strategy and hands-on execution. The Area Manager will oversee approximately 2–4 store locations, while directly managing one store. This role is based in-store four days per week, with one day dedicated to administrative and office-related responsibilities.
As an Area Manager, you will be responsible for creating and sustaining high-performing store environments that consistently deliver exceptional guest experiences. You’ll be instrumental in hiring, developing, and supporting store teams—ensuring that each location is staffed with individuals who reflect the brand’s values and are equipped to meet business goals. Your leadership will directly influence employee retention, sales performance, and team culture across the region.
Your day-to-day will be rooted in close collaboration with store teams, ensuring smooth operations across the board—from visual presentation and back-of-house execution to staffing strategies and customer experience. You’ll use data to guide your decisions, track performance, and identify areas to optimize. Regular business recaps with brand partners and weekly calls with the broader Leap team will keep you aligned with key stakeholders and connected to overall brand goals.
In addition to overseeing existing locations, you’ll help bring new stores to life—leading recruitment, training, events, and merchandising. You’ll also drive in-store brand initiatives, helping execute experiences that attract customers, build connections, and bring the brand to life in impactful ways.
This role is all about people—but it also calls for sharp operational instincts and real ownership. You’ll represent Malbon in your market, build strong teams, tap into product and customer insights, and help grow the brand in both new and familiar communities.
Position Requirements:
5+ years of retail and customer service management experience, including at least 1 year overseeing multi-unit or big box store operations.
Proven ability to analyze retail KPIs across multiple locations to inform strategic decisions, optimize performance, and drive sustained business growth.
Actively engage with the local community—building connections and representing the Malbon brand as a trusted ambassador both in and out of the store.
Apparel expertise with a proven ability to manage fitting room operations, deliver elevated client experiences, drive upselling, and navigate high-volume retail environments while fostering long-term customer relationships.
Comprehensive knowledge of golf, including technical expertise and awareness of current events in the sport, is required.
Willingness and ability to travel quarterly to Los Angeles and Texas to support store teams and business needs.
Maintain an active floor presence, including standing and walking for extended periods, with the ability to safely use ladders and lift up to 50 lbs as needed.
Must be 18+ years of age
Annual Pay Range : 70k to 90k. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.
Interpersonal Skills:
People Leader:
Achieves efficient operations through effective communication, delegation, prioritization, team performance and systems management.
Provides a clear vision to influence, inspire and develop associates in a direction to achieve business goals.
Assess performance through observation and share feedback, allowing the business to move forward.
Posses comprehensive understanding of various management techniques and strategies.
Emanates a customer-centric mindset and a demonstrated commitment to delivering exceptional customer service.
Community-Driven & Customer-Led – Creates real, authentic connections with every guest. Anticipates needs, delivers standout service, and brings a passion for product, culture, and storytelling into every interaction.
Agile & Entrepreneurial – Thrives in a fast-moving, ever-evolving environment. Stays sharp, curious, and solution-oriented—quick to adjust, creative in approach, and focused on what drives progress.
Team Player with Range – Leans into collaboration and honest feedback. Builds trust across teams and works with intention to lift those around them, on and off the floor.
Dependable & Respectful – Shows up with consistency and ownership. Handles customer needs—both internal and external—with professionalism, empathy, and calm under pressure.
Culture Carrier & Category Credible – Brings energy, insight, and real interest in the space. Passionate about the game - knows the product and uses it to educate, connect, and inspire.
Dialed on the Details – Moves with care and precision. Produces clean, on-point work and contributes to a premium store experience, start to finish
Key Performance Indicators (KPIs):
Drive sales goals through Key Performance Indicators: Conversion, Average Order Value (AOV) and Units Per Transaction (UPT)
Employee Retention Rate: Ability to hire, develop, and promote team members within and outside of cluster
Client Engagement - Net Promoter Score, Events/Activations
About Leap:
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here (https://remarkable-retail-a0721f60.simplecast.com/episodes/making-moves-from-online-to-physical-retail-with-leaps-amish-tolia-CBxkg3Np) !
Leap offers a competitive total rewards package, which includes:
Unlimited PTO (blackout periods apply)
Commission Eligible
Healthcare benefits (medical, dental, vision)
Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave)
Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement)
Employee Assistance Program
Employee discount + wardrobe allotment for participating Leap brands
However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores – powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
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