Bayfront Health
Scheduling / Registration Specialist - Endoscopy Dept - Bayfront Health
Bayfront Health, St. Petersburg, Florida, United States
Position Summary
The Scheduling/Registration Specialist is responsible for effective registration and scheduling of diagnostic and interventional procedures.
Responsibilities
Essential Functions Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules, reschedules and cancels multiple diagnostic and interventional procedures. Accurately communicates prep information, arrival time and arrival location to patient. Inputs and distributes charge management process on a daily basis. Demonstrates self-direction, personal accountability and the quality of patient business and departmental maintenance. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions
Demonstrates in depth knowledge of ancillary departments. Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications. Regularly communicates with Patient Access and clinical departments regarding registration and scheduling issues. Takes a proactive role in problem resolution. Qualifications
Education/Training
High School Graduate or equivalent. Must have a thorough knowledge of DDE, Passport, Omega, Orbit/Nova/ESI (may not be required in a practice setting)
Licensure/Certification
None.
Experience
One (1) year of clinical registration, scheduling or closely related experience required
The Scheduling/Registration Specialist is responsible for effective registration and scheduling of diagnostic and interventional procedures.
Responsibilities
Essential Functions Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules, reschedules and cancels multiple diagnostic and interventional procedures. Accurately communicates prep information, arrival time and arrival location to patient. Inputs and distributes charge management process on a daily basis. Demonstrates self-direction, personal accountability and the quality of patient business and departmental maintenance. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions
Demonstrates in depth knowledge of ancillary departments. Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications. Regularly communicates with Patient Access and clinical departments regarding registration and scheduling issues. Takes a proactive role in problem resolution. Qualifications
Education/Training
High School Graduate or equivalent. Must have a thorough knowledge of DDE, Passport, Omega, Orbit/Nova/ESI (may not be required in a practice setting)
Licensure/Certification
None.
Experience
One (1) year of clinical registration, scheduling or closely related experience required