BlueCross BlueShield of South Carolina
Senior System Support Technician - Request
BlueCross BlueShield of South Carolina, West Columbia, South Carolina, United States, 29172
Description:
Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we've been part of the national landscape, with our roots firmly embedded in the South Carolina community. Business and political climates may change, but we're stronger than ever. Our A.M. Best rating is A+ (Superior) - making us the only health insurance company in South Carolina with that rating. We're the largest insurance company in South Carolina ...and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!
Job Title:
Senior System Support Technician
Position Notes:
Required Education: Bachelor's degree in Computer Science, Information Technology or other job related degree. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree. Required Work Experience: 1 year of technical experience with systems analysis, design, and/or of programming experience or other job related IT experience or successful completion of BCBS Entry Level Training Program. Interview: Remote Role: Onsite is Highly Preferred but open to Remote (Senior Analyst, Web System Support II) Team Name: CBIC Cloud Migration Hours: 8:30 a.m. to 5 p.m. - Possible overtime, when needed to meet project timelines Required Technologies: Agile Experience Cloud hosted application experience Linux/Unix Operating System, Web/Application Servers such as Apache or Tom Cat Medicare Experience Jira/Confluence Jenkins Git Nice To Have: Monitoring tools such as Splunk and Datadog are highly valuable for system support, performance monitoring, and root cause analysis. Duties:
Works as part of a team to support and analyze production system problems and recommend workable solutions. 30% Perform system support, configurations, scheduling and/or tuning/modification of application products. Make recommendations for technology solutions. 30% Provide basic technical support for system performance concerns. Report abnormal results/issues from production processing. Consult with senior peers on non-complex projects. 20% Assist in system performance monitoring and capacity. May also assist with system analysis activities. 10% Participate in work sessions and walkthroughs for implementations, releases, data conversion projects and/or disaster recovery exercises. 10% Complete administrative tasks such as spreadsheets, logs, management tools checklists and maintaining quality/department documents. Required Skills and Abilities:
Comprehends basic data storage techniques, basic database philosophy, database management, and simple programming techniques. Basic understanding of the requirements for maintaining production systems and the effect of program changes. Understands how to use structured techniques in new program development. Basic understanding of development, quality assurance, and integration methodologies. Good communication and interpersonal skills. Able to work well under pressure and as part of a team. Pays attention to detail. Required Software and Other Tools : Basic knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company.
Work Environment : Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. Customer-focused, project-oriented applications support environment.
Required Education: Bachelor's degree in Computer Science, Information Technology or other job related degree. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree.
Required Work Experience:
1 year of technical experience with systems analysis, design, and/or of programming experience or other job related IT experience or successful completion of BCBS Entry Level Training Program.
Required Technologies : Agile Experience Cloud hosted application experience Linux/Unix Operating System, Web/Application Servers such as Apache or Tom Cat Medicare Experience Jira/Confluence Jenkins Git
Nice To Have : Monitoring tools such as Splunk and Datadog are highly valuable for system support, performance monitoring, and root cause analysis.
This is the pay range that Magnit reasonably expects to pay someone for this position is
$20.00/hour - $31.64/hour . Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).
BlueCross is a strong supporter of our veterans, and many service men and women have joined our ranks. We've found the dedication, work ethic and job skills that serve well in the military excel in many of our lines of business, and we proudly have veterans filling positions in Human Resources, Information Technology, Customer Service, Operations, General Services and more.
Through our government contracts, we also have employees serving at Shaw Air Force Base, the Naval Health Clinic in Charleston, the Naval Hospital in Beaufort and in our hometown of Columbia, S.C., at Ft. Jackson. If you are a full-time employee in the National Guard or Reserves, we will even cover the difference in your pay if you are called to active duty. If you're ready to join in a diverse company with secure, community roots and an innovative future, apply for a position now!
QUALIFICATION/ LICENSURE :
Work Authorization :
US Citizen Preferred years of experience :
1+ Years Travel Required :
No travel required Shift timings:
Not specified
Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we've been part of the national landscape, with our roots firmly embedded in the South Carolina community. Business and political climates may change, but we're stronger than ever. Our A.M. Best rating is A+ (Superior) - making us the only health insurance company in South Carolina with that rating. We're the largest insurance company in South Carolina ...and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!
Job Title:
Senior System Support Technician
Position Notes:
Required Education: Bachelor's degree in Computer Science, Information Technology or other job related degree. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree. Required Work Experience: 1 year of technical experience with systems analysis, design, and/or of programming experience or other job related IT experience or successful completion of BCBS Entry Level Training Program. Interview: Remote Role: Onsite is Highly Preferred but open to Remote (Senior Analyst, Web System Support II) Team Name: CBIC Cloud Migration Hours: 8:30 a.m. to 5 p.m. - Possible overtime, when needed to meet project timelines Required Technologies: Agile Experience Cloud hosted application experience Linux/Unix Operating System, Web/Application Servers such as Apache or Tom Cat Medicare Experience Jira/Confluence Jenkins Git Nice To Have: Monitoring tools such as Splunk and Datadog are highly valuable for system support, performance monitoring, and root cause analysis. Duties:
Works as part of a team to support and analyze production system problems and recommend workable solutions. 30% Perform system support, configurations, scheduling and/or tuning/modification of application products. Make recommendations for technology solutions. 30% Provide basic technical support for system performance concerns. Report abnormal results/issues from production processing. Consult with senior peers on non-complex projects. 20% Assist in system performance monitoring and capacity. May also assist with system analysis activities. 10% Participate in work sessions and walkthroughs for implementations, releases, data conversion projects and/or disaster recovery exercises. 10% Complete administrative tasks such as spreadsheets, logs, management tools checklists and maintaining quality/department documents. Required Skills and Abilities:
Comprehends basic data storage techniques, basic database philosophy, database management, and simple programming techniques. Basic understanding of the requirements for maintaining production systems and the effect of program changes. Understands how to use structured techniques in new program development. Basic understanding of development, quality assurance, and integration methodologies. Good communication and interpersonal skills. Able to work well under pressure and as part of a team. Pays attention to detail. Required Software and Other Tools : Basic knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company.
Work Environment : Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. Customer-focused, project-oriented applications support environment.
Required Education: Bachelor's degree in Computer Science, Information Technology or other job related degree. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree.
Required Work Experience:
1 year of technical experience with systems analysis, design, and/or of programming experience or other job related IT experience or successful completion of BCBS Entry Level Training Program.
Required Technologies : Agile Experience Cloud hosted application experience Linux/Unix Operating System, Web/Application Servers such as Apache or Tom Cat Medicare Experience Jira/Confluence Jenkins Git
Nice To Have : Monitoring tools such as Splunk and Datadog are highly valuable for system support, performance monitoring, and root cause analysis.
This is the pay range that Magnit reasonably expects to pay someone for this position is
$20.00/hour - $31.64/hour . Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).
BlueCross is a strong supporter of our veterans, and many service men and women have joined our ranks. We've found the dedication, work ethic and job skills that serve well in the military excel in many of our lines of business, and we proudly have veterans filling positions in Human Resources, Information Technology, Customer Service, Operations, General Services and more.
Through our government contracts, we also have employees serving at Shaw Air Force Base, the Naval Health Clinic in Charleston, the Naval Hospital in Beaufort and in our hometown of Columbia, S.C., at Ft. Jackson. If you are a full-time employee in the National Guard or Reserves, we will even cover the difference in your pay if you are called to active duty. If you're ready to join in a diverse company with secure, community roots and an innovative future, apply for a position now!
QUALIFICATION/ LICENSURE :
Work Authorization :
US Citizen Preferred years of experience :
1+ Years Travel Required :
No travel required Shift timings:
Not specified