The Ceres Group
Join a ServiceNow Development team for one of Boston's leading Asset Management Firms. The ServiceNow Lead Developer will work with the Product Owner to create a roadmap for the overall architecture of ServiceNow. He/she will create processes and standards for application development, code migration and environment management. The ServiceNow Lead Developer will develop custom applications based on customer requirements and provide Level 3 production support by troubleshooting issues and designing solutions. In addition, he/she will provide input into prioritization and estimation of work for daily planning and assign projects to developers.
Primary Responsibilities: Configure and customize modules by creating and updating forms, scripts, reports, dashboards, catalog items, data imports, jobs, emails, UI Actions, ACL's etc. Identify and troubleshoot complex problems, perform root cause analysis, provide forward thinking, and long term technical solutions Develop technical documentation including user stories, design documents, and test cases Create processes and standards for developing on the ServiceNow platform and lead design and code reviews Perform day to day administrative support for users, groups, roles and integrations Work with the Product Owner to provide work estimates on user stories and assign work to development staff according to business priorities Troubleshoot issues and develop long term solutions Required Skills:
Minimum 5 years of JavaScript development experience Minimum 5 year of ServiceNow development experience ServiceNow Administrator Certificate, ServiceNow Developer Certification, ITIL Foundation Level Certification Expertize in the following Web technologies (SOAP, REST, JSON, XML, HTML, Angular JS) Experience implementing and maintaining a CMDB Strong technical documentation skills Strong communication skills with a collaborative approach Attention to details and strong ownership of work Demonstrated experience in identifying complex problems, reviewing information to develop and evaluate options then implementing solutions Must have experience with multiple ServiceNow implementations and have developed custom application Preferred Skills:
Experience creating custom widgets for the Service Portal Experience with the ServiceNow Automated Testing Framework Experience gathering requirements and/or Quality Assurance Testing
#LI-JW1
Primary Responsibilities: Configure and customize modules by creating and updating forms, scripts, reports, dashboards, catalog items, data imports, jobs, emails, UI Actions, ACL's etc. Identify and troubleshoot complex problems, perform root cause analysis, provide forward thinking, and long term technical solutions Develop technical documentation including user stories, design documents, and test cases Create processes and standards for developing on the ServiceNow platform and lead design and code reviews Perform day to day administrative support for users, groups, roles and integrations Work with the Product Owner to provide work estimates on user stories and assign work to development staff according to business priorities Troubleshoot issues and develop long term solutions Required Skills:
Minimum 5 years of JavaScript development experience Minimum 5 year of ServiceNow development experience ServiceNow Administrator Certificate, ServiceNow Developer Certification, ITIL Foundation Level Certification Expertize in the following Web technologies (SOAP, REST, JSON, XML, HTML, Angular JS) Experience implementing and maintaining a CMDB Strong technical documentation skills Strong communication skills with a collaborative approach Attention to details and strong ownership of work Demonstrated experience in identifying complex problems, reviewing information to develop and evaluate options then implementing solutions Must have experience with multiple ServiceNow implementations and have developed custom application Preferred Skills:
Experience creating custom widgets for the Service Portal Experience with the ServiceNow Automated Testing Framework Experience gathering requirements and/or Quality Assurance Testing
#LI-JW1