IDEO
Chicago (Remote Eligible)
IDEO U is a learning experience and community that helps leaders tap into their creativity and the creativity of others to generate new ideas, creative solutions, and unexpected opportunities now and in the future. We aim to catalyze and grow the community of creatively confident leaders around the globe through online courses and a supportive network. We’re looking for an
early-career Marketing Operations Coordinator
who’s obsessed with detail, thrives on meeting deadlines, and wants to grow from a digital marketing operator into a strategic creative partner. If you’ve ever run a scrappy social campaign, managed emails for a startup or internship, or built a high-performing blog from scratch—this might be a perfect opportunity. In a Nutshell:
The IDEO U Marketing Operations Coordinator will be directly responsible for executing best-in-class email campaigns and streamlining operations across our marketing channels, including web, organic social, email and podcast. You’ll directly impact the bottom line of our business through detail-oriented, meticulous management of our owned channels. This role is ideal for a university social maven, an up-and-coming marketer new to the industry, or an individual with internship level experience around 0-2 years. We’re seeking a teammate who is eager to rapidly learn, grow, and ramp up their career in a creative space that’s committed to lifelong learning—and lifelong learners everywhere! We are especially excited to meet candidates with a passion for learning communities, edtech, or new business ventures using emerging technology in a more human-centered way. This role will work closely with a team spread across the US in 3 time zones, and service a truly global community of learners around the world. While we are happy to provide office space in Chicago, Cambridge, or San Francisco, IDEO U proudly supports remote work. Why IDEO U?
IDEO is a legendary design firm with a 40-year history in the business, and IDEO U is where we teach the next generation of creative leaders. Our learners span 100+ countries and apply what they learn to drive real impact in business, education, healthcare, and beyond. We are small, mighty, and remote. You’ll work with a nimble, friendly team distributed across time zones—committed to great work by design, and supportive of each other’s growth. Once here you will:
Own and execute direct email marketing campaigns to our global learner base, from drafting to QA to final send. Manage and maintain our web content using a CMS (Content Management System) to keep course pages and landing pages accurate and up to date. Support our blog operations, uploading and formatting content, collaborating with our editorial partners, and ensuring a clean, consistent brand experience. Work cross-functionally with marketers, designers, and educators across time zones to support weekly campaigns and product launches. Develop clear SOPs (Standard Operating Procedures) and improve documentation so your work can scale and evolve. Learn, grow, and iterate as you gain experience with campaign data, customer insights, and long-term strategy. Qualifications / Experience:
A deep love of organization, project management, and process. In other words, the one who color-codes the calendar and double-checks the checklist. A strong sense of ownership and follow-through. We’re seeking self-starters who don’t just complete tasks, but adhere to a rapid-fire weekly schedule and thrive in a deadline-driven environment. Deep curiosity about how people engage with content online, our customer community of lifelong learners, and a knack for spinning that curiosity into better campaigns. Ability (or ability to learn) ecommerce & email marketing platforms like HubSpot, Mailchimp, WordPress, Shopify, or similar tools. A self-starter mindset with the humility to learn and the drive to grow. Nice-to-Haves (but not required):
Experience managing email newsletters or automated marketing flows. Exposure to CMS tools or light HTML knowledge. A track record of self-directed learning via certifications, personal / community projects, or workshops. Application Requirements and Instructions:
Please consider submitting any relevant examples of work in portfolio/website format. This application will remain open until
August 31st, 2025. Salary & Benefits
IDEO is committed to paying its employees equitably, regardless of gender identity or race/ethnicity/cultural identity. We support the holistic well-being of our community by providing a thoughtfully designed benefits package. The salary range for this role is
$60,000 - $100,000 USD . This range is influenced by a wide range of factors considered in compensation decisions at IDEO. This includes, but is not limited to: skills, industry knowledge, and experience. Final offers may vary from the amount listed based on geography, candidate experience & expertise, and other factors. In addition to base compensation, IDEO offers a rich benefits package including the following: Health Benefits:
Vision, Dental, Healthcare Financial Benefits:
401K matching Family & Caregiving:
Parental Leave, Adoption Assistance, Fertility Assistance, Transgender Medical Assistance, Breastmilk shipment, Back-up/Dependent Care, Pet Insurance Other Benefits:
Flexible Work, Flexible Time Off, Paid Holidays, Annual Education Stipend, Home Office Stipend Commitment to Diversity
At IDEO, we are committed to the work of advancing diversity, equity and inclusion within our organization and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research. As a human-centered organization, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices. We keep our diversity data public for the sake of accountability and transparency. These commitments will also be part of your journey at IDEO, so please feel free to read more about them here . Create a Job Alert Interested in building your career at IDEO? Get future opportunities sent straight to your email. Apply for this job
* indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select... Degree Select... LinkedIn Profile A portfolio is highly recommended for roles with IDEO. Please consider submitting a link to your site or uploading a pdf attachment within your application. How did you hear about this job? Select... If you selected "Other" in the previous question, please specify. IDEO Referral Contact (if applicable): How many cumulative years of experience do you have in a Marketing role? * Do you have the unrestricted right to work in the country where this position is located? * Select... Will you ever in the future need sponsorship to work in the country where this position is located? (If you are uncertain about your response to this question, please follow up with a member of the Recruiting team if you are contacted about possible next steps.) * Select... Candidate address (City, State): * Additionally, we’re always looking for great talent across all of our IDEO studios. If you are interested in hearing about future opportunities in the following geographies, please let us know by selecting from the following list: Cambridge, MA Chicago, IL London Shanghai None Pop quiz: What leaders, authors, creatives, or other learning-related content creators are piquing your curiosity these days? * Legal Notice:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Checking this box means that you have read & acknowledge the notice above. * Select... Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in IDEO’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury
Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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IDEO U is a learning experience and community that helps leaders tap into their creativity and the creativity of others to generate new ideas, creative solutions, and unexpected opportunities now and in the future. We aim to catalyze and grow the community of creatively confident leaders around the globe through online courses and a supportive network. We’re looking for an
early-career Marketing Operations Coordinator
who’s obsessed with detail, thrives on meeting deadlines, and wants to grow from a digital marketing operator into a strategic creative partner. If you’ve ever run a scrappy social campaign, managed emails for a startup or internship, or built a high-performing blog from scratch—this might be a perfect opportunity. In a Nutshell:
The IDEO U Marketing Operations Coordinator will be directly responsible for executing best-in-class email campaigns and streamlining operations across our marketing channels, including web, organic social, email and podcast. You’ll directly impact the bottom line of our business through detail-oriented, meticulous management of our owned channels. This role is ideal for a university social maven, an up-and-coming marketer new to the industry, or an individual with internship level experience around 0-2 years. We’re seeking a teammate who is eager to rapidly learn, grow, and ramp up their career in a creative space that’s committed to lifelong learning—and lifelong learners everywhere! We are especially excited to meet candidates with a passion for learning communities, edtech, or new business ventures using emerging technology in a more human-centered way. This role will work closely with a team spread across the US in 3 time zones, and service a truly global community of learners around the world. While we are happy to provide office space in Chicago, Cambridge, or San Francisco, IDEO U proudly supports remote work. Why IDEO U?
IDEO is a legendary design firm with a 40-year history in the business, and IDEO U is where we teach the next generation of creative leaders. Our learners span 100+ countries and apply what they learn to drive real impact in business, education, healthcare, and beyond. We are small, mighty, and remote. You’ll work with a nimble, friendly team distributed across time zones—committed to great work by design, and supportive of each other’s growth. Once here you will:
Own and execute direct email marketing campaigns to our global learner base, from drafting to QA to final send. Manage and maintain our web content using a CMS (Content Management System) to keep course pages and landing pages accurate and up to date. Support our blog operations, uploading and formatting content, collaborating with our editorial partners, and ensuring a clean, consistent brand experience. Work cross-functionally with marketers, designers, and educators across time zones to support weekly campaigns and product launches. Develop clear SOPs (Standard Operating Procedures) and improve documentation so your work can scale and evolve. Learn, grow, and iterate as you gain experience with campaign data, customer insights, and long-term strategy. Qualifications / Experience:
A deep love of organization, project management, and process. In other words, the one who color-codes the calendar and double-checks the checklist. A strong sense of ownership and follow-through. We’re seeking self-starters who don’t just complete tasks, but adhere to a rapid-fire weekly schedule and thrive in a deadline-driven environment. Deep curiosity about how people engage with content online, our customer community of lifelong learners, and a knack for spinning that curiosity into better campaigns. Ability (or ability to learn) ecommerce & email marketing platforms like HubSpot, Mailchimp, WordPress, Shopify, or similar tools. A self-starter mindset with the humility to learn and the drive to grow. Nice-to-Haves (but not required):
Experience managing email newsletters or automated marketing flows. Exposure to CMS tools or light HTML knowledge. A track record of self-directed learning via certifications, personal / community projects, or workshops. Application Requirements and Instructions:
Please consider submitting any relevant examples of work in portfolio/website format. This application will remain open until
August 31st, 2025. Salary & Benefits
IDEO is committed to paying its employees equitably, regardless of gender identity or race/ethnicity/cultural identity. We support the holistic well-being of our community by providing a thoughtfully designed benefits package. The salary range for this role is
$60,000 - $100,000 USD . This range is influenced by a wide range of factors considered in compensation decisions at IDEO. This includes, but is not limited to: skills, industry knowledge, and experience. Final offers may vary from the amount listed based on geography, candidate experience & expertise, and other factors. In addition to base compensation, IDEO offers a rich benefits package including the following: Health Benefits:
Vision, Dental, Healthcare Financial Benefits:
401K matching Family & Caregiving:
Parental Leave, Adoption Assistance, Fertility Assistance, Transgender Medical Assistance, Breastmilk shipment, Back-up/Dependent Care, Pet Insurance Other Benefits:
Flexible Work, Flexible Time Off, Paid Holidays, Annual Education Stipend, Home Office Stipend Commitment to Diversity
At IDEO, we are committed to the work of advancing diversity, equity and inclusion within our organization and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research. As a human-centered organization, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices. We keep our diversity data public for the sake of accountability and transparency. These commitments will also be part of your journey at IDEO, so please feel free to read more about them here . Create a Job Alert Interested in building your career at IDEO? Get future opportunities sent straight to your email. Apply for this job
* indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select... Degree Select... LinkedIn Profile A portfolio is highly recommended for roles with IDEO. Please consider submitting a link to your site or uploading a pdf attachment within your application. How did you hear about this job? Select... If you selected "Other" in the previous question, please specify. IDEO Referral Contact (if applicable): How many cumulative years of experience do you have in a Marketing role? * Do you have the unrestricted right to work in the country where this position is located? * Select... Will you ever in the future need sponsorship to work in the country where this position is located? (If you are uncertain about your response to this question, please follow up with a member of the Recruiting team if you are contacted about possible next steps.) * Select... Candidate address (City, State): * Additionally, we’re always looking for great talent across all of our IDEO studios. If you are interested in hearing about future opportunities in the following geographies, please let us know by selecting from the following list: Cambridge, MA Chicago, IL London Shanghai None Pop quiz: What leaders, authors, creatives, or other learning-related content creators are piquing your curiosity these days? * Legal Notice:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Checking this box means that you have read & acknowledge the notice above. * Select... Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in IDEO’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury
Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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