Senior Business Analyst

At EF World Journeys, we believe that the best way to learn about the world is to experience it, and we strive to help as many people as possible share that experience. EF Go Ahead Tours, EF Ultimate Break and EF Adventures are divisions of EF World Journeys, and we make world travel easy. We want to empower travelers of all ages to get out there and experience something new on our guided tours. If you share this passion for opening the world, come work with us! Join a world class Analytics team that drives the next phase of data-driven growth at EF World Journeys. You'll play a critical role in shaping the future of our growth strategy by leveraging data and predictive analytics to focus marketing and sales on the highest-value opportunities. You'll collaborate closely with VP- and Director-level leadership to inform decisions with data and implement tools and processes that scale. If you're passionate about leveraging data to make a tangible impact, we'd love to meet you. What you'll do: Own and develop predictive models to score and segment prospective customers to match them with the best acquisition channel Own and implement the testing strategy for World Journey’s lead scoring models, driving continuous improvement in the models and their impact on the business Get beyond the dashboards to analyze B2C sales and marketing data and identify trends, opportunities, and challenges. Provide actionable insights and recommendations to sales and marketing leadership. Collaborate with Engineering and Sales leadership to prioritize, test, and implement improvements to the data architecture supporting marketing and sales predictive models. Strong analytical and problem-solving skills and a proactive approach to identifying and addressing challenges. Proven ability to translate business drivers into accurate statistical models, and to translate model outputs for stakeholders in leadership. Experience in hands-on analytical roles with significant business interaction, ideally in a dynamic, high growth setting. Excellent communication and collaboration skills with teammates throughout the organization, from entry level to VP-level, and between diverse teams (e.g. Engineering and Sales) Experience: Bachelor's degree in Engineering, Statistics, or another analytical field 4+ years of experience in analytical roles focused on growing a business Strong SQL and skills and hands-on experience using Python or similar (R, etc) Experience with business intelligence tools (Tableau, CRM Analytics, e.g.) – and curiosity to master and improve our specific tools Why you’ll love working here: Perks, Benefits, and more! This is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.In addition, you can expect: Commitment to professional growth: robust monthly calendar of trainings and workshops Four weeks paid vacation your first year, ten paid holidays, and two floating holidays Exciting business travel opportunities 25% company match on your 401(k) contributions Market-leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance Dependent care, healthcare and commuter Flex Spending Accounts (FSAs) Access to fertility care and family-building support Wellness benefits including a yearly fitness reimbursement Frequent social and learning events, including access to our employee-run resource groups Robust Employee Assistance Program Tenure-based sabbatical eligibility EF Product Discounts (discounts on travel, international language schools, Au Pair program and more) Discounts at local venues and businesses Amazing offices designed to match the caliber of the people who work there, plus the flexibility of working from home one day a week. About EF Education First Some companies are in the Business of Technology. Others are in the Business of Finance….Sports…Or Soft Drinks. At EF, we're in a different kind of Business. One that's a little less tangible, and a lot more important. Because our Business, what we make, makes everything else possible. We're in the Business of Understanding. For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through Language, Cultural Exchange, Academic Studies, and Educational Travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world. You’ll find our 115 offices located in some of the world’s greatest cities, and filled with smart, driven people who push each other to be better every day. And yes, we have technology, we have finance, we even have sports with our own professional cycling team. But it’s what we do with it – building greater understanding, breaking down barriers, and creating a better world…that makes all the difference. Want to learn more about life at EF? Follow us on social.

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