ActioNet, Inc.
Data Center Technician, Senior (Senior IT Specialist) | Req#4032
ActioNet, Inc., Washington, District of Columbia, us, 20022
Location:
Washington, D.C. Clearance Requirement:
U.S. Citizenship with eligibility for High Public Trust As a Senior Data Center Technician, you will lead operational support for Treasury’s 24x7 data center environment, ensuring the availability, reliability, and security of critical IT infrastructure. This role includes performing system health checks, conducting hardware maintenance, and resolving incidents in alignment with strict service-level agreements. You will also mentor junior technicians and contribute to the continuous improvement of operational processes. Salary Range: $94,000-105,000 Duties and Responsibilities Conduct daily system checks, monitor performance, and perform scheduled hardware maintenance. Respond to and resolve incidents per defined SLAs, coordinating with other technical teams when necessary. Support system backup, recovery, and infrastructure patching activities. Maintain accurate maintenance logs and incident resolution records. Participate in a 24x7 support rotation, including weekends and holidays. Basic Qualifications (Required) U.S. Citizenship and eligibility for High Public Trust clearance. 1–8+ years of relevant IT infrastructure or data center experience. Proficiency in troubleshooting Windows OS, Microsoft Office Suite, and standard enterprise tools. Experience with ITSM platforms such as ServiceNow. Strong communication, organizational, and problem-solving skills. Preferred Qualifications CompTIA A+, Network+, or Security+ certification. ServiceNow or other ITSM platform experience. Federal IT or large-scale enterprise infrastructure support experience. ITIL Foundation certification or equivalent training. ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. With 25+ years of stellar past performance, ActioNet is the premier Trusted Innogrator! Advanced and Managed IT Services Agile Software Development DevSecOps Cybersecurity Health IT C4ISR & SIGINT Data Center Engineering & Operations Why ActioNet ? At ActioNet, our Passion for Quality is at the heart of everything we do: Commitment to Employees : We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters. Commitment to Customers : We are committed to our customers by driving and sustaining Service Delivery Excellence. Commitment to Community : We are committed to giving back to our community, helping others, and making the world a better place for our next generation. ActioNet is proud to be named a Top Workplace for the eleventh year in a row (2014 - 2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation. What's in It For You? As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference? ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Full-Time Employees are eligible to participate in our ActioNet’s Benefits Program: Medical Insurance Vision Insurance Life and AD&D Insurance 401(k) Savings Plan Education and Professional Training Flexible Spending Accounts (FSA) Employee Referral and Merit Recognition Programs Employee Assistance and Identity Theft Protection ActioNet Core Value #1 - Instill
Integrity
In Everything We Do
#J-18808-Ljbffr
Washington, D.C. Clearance Requirement:
U.S. Citizenship with eligibility for High Public Trust As a Senior Data Center Technician, you will lead operational support for Treasury’s 24x7 data center environment, ensuring the availability, reliability, and security of critical IT infrastructure. This role includes performing system health checks, conducting hardware maintenance, and resolving incidents in alignment with strict service-level agreements. You will also mentor junior technicians and contribute to the continuous improvement of operational processes. Salary Range: $94,000-105,000 Duties and Responsibilities Conduct daily system checks, monitor performance, and perform scheduled hardware maintenance. Respond to and resolve incidents per defined SLAs, coordinating with other technical teams when necessary. Support system backup, recovery, and infrastructure patching activities. Maintain accurate maintenance logs and incident resolution records. Participate in a 24x7 support rotation, including weekends and holidays. Basic Qualifications (Required) U.S. Citizenship and eligibility for High Public Trust clearance. 1–8+ years of relevant IT infrastructure or data center experience. Proficiency in troubleshooting Windows OS, Microsoft Office Suite, and standard enterprise tools. Experience with ITSM platforms such as ServiceNow. Strong communication, organizational, and problem-solving skills. Preferred Qualifications CompTIA A+, Network+, or Security+ certification. ServiceNow or other ITSM platform experience. Federal IT or large-scale enterprise infrastructure support experience. ITIL Foundation certification or equivalent training. ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. With 25+ years of stellar past performance, ActioNet is the premier Trusted Innogrator! Advanced and Managed IT Services Agile Software Development DevSecOps Cybersecurity Health IT C4ISR & SIGINT Data Center Engineering & Operations Why ActioNet ? At ActioNet, our Passion for Quality is at the heart of everything we do: Commitment to Employees : We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters. Commitment to Customers : We are committed to our customers by driving and sustaining Service Delivery Excellence. Commitment to Community : We are committed to giving back to our community, helping others, and making the world a better place for our next generation. ActioNet is proud to be named a Top Workplace for the eleventh year in a row (2014 - 2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation. What's in It For You? As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference? ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Full-Time Employees are eligible to participate in our ActioNet’s Benefits Program: Medical Insurance Vision Insurance Life and AD&D Insurance 401(k) Savings Plan Education and Professional Training Flexible Spending Accounts (FSA) Employee Referral and Merit Recognition Programs Employee Assistance and Identity Theft Protection ActioNet Core Value #1 - Instill
Integrity
In Everything We Do
#J-18808-Ljbffr