Apple Inc.
AI Engineering Manager - AI Platform Engineering Program Management, Operations
Apple Inc., Cupertino, California, United States, 95014
AI Engineering Manager - AI Platform Engineering Program Management, Operations & GenAI Experience
Cupertino, California, United States | Machine Learning and AI
Description Team Leadership:
Lead and mentor a team of Engineering Program Managers, QA Engineers, and Conversational Designers / Prompt Engineers (based in Cupertino and Singapore). Provide guidance, support, and professional development opportunities. Foster a collaborative, innovative, and learning-oriented team culture. Streamline processes, onboard tools, and optimize resource planning. Proactively identify and mitigate risks.
Business & Technical Leadership:
Deep understanding of Conversational AI and GenAI within the Commerce domain. Stay updated on industry advancements and identify relevant technologies. Quickly learn new technologies. Collaborate with ML and SWE teams to build future-proof products.
Product Development & Execution:
Manage the product lifecycle from ideation to optimization. Find opportunities for Conversational and Generative AI in Channel Sales. Set engineering goals for the Channel Sales AIML Platform suite. Create product documentation and presentations. Strong understanding of ML/SWE and UX principles. Manage multiple GenAI product developments in a fast-paced environment.
Multi-Functional Collaboration:
Resolve conflicts and alignment issues. Build relationships across Channel Sales, AIML, SWE, and other organizations.
Performance Management:
Define critical metrics to measure the performance of AI-powered products. Monitor and analyze performance data for continuous improvement. Advocate for data-driven decision-making.
Minimum Qualifications
10+ years in Machine Learning and Software Engineering, with successful launches of large-scale consumer-facing Commerce products globally.
5+ years leading engineering program, operations, and conversational experience teams.
Experience collaborating with design and engineering teams throughout the product lifecycle.
Experience launching AI-powered products.
Ability to distill information for various audiences.
Experience leading cross-functional initiatives.
Strong organizational skills; ability to thrive in a fast-paced environment.
Proficiency in Python and software development.
Customer-focused.
Meticulous and strategic problem solver.
Master's degree in Computer Science, AI, Machine Learning, or related field.
Preferred Qualifications
Experience building relationships within Apple teams.
Understanding of Apple culture, tools, and processes.
Experience setting up new processes, tools, and KPIs.
Experience as a Chief of Staff for an AI Product Engineering team.
At Apple, base pay is one part of our total compensation package and is determined within a range. The base pay range for this role is between $228,100 and $342,800, depending on skills, qualifications, experience, and location.
Apple employees also have opportunities for stock programs, benefits including medical and dental coverage, retirement benefits, educational reimbursement, and potential bonuses or relocation support. Learn more about Apple Benefits.
Note: Apple benefits, compensation, and stock programs are subject to eligibility and other terms.
Apple is an equal opportunity employer committed to inclusion and diversity. We promote equal opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other protected characteristics. Learn more about your EEO rights as an applicant.
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Description Team Leadership:
Lead and mentor a team of Engineering Program Managers, QA Engineers, and Conversational Designers / Prompt Engineers (based in Cupertino and Singapore). Provide guidance, support, and professional development opportunities. Foster a collaborative, innovative, and learning-oriented team culture. Streamline processes, onboard tools, and optimize resource planning. Proactively identify and mitigate risks.
Business & Technical Leadership:
Deep understanding of Conversational AI and GenAI within the Commerce domain. Stay updated on industry advancements and identify relevant technologies. Quickly learn new technologies. Collaborate with ML and SWE teams to build future-proof products.
Product Development & Execution:
Manage the product lifecycle from ideation to optimization. Find opportunities for Conversational and Generative AI in Channel Sales. Set engineering goals for the Channel Sales AIML Platform suite. Create product documentation and presentations. Strong understanding of ML/SWE and UX principles. Manage multiple GenAI product developments in a fast-paced environment.
Multi-Functional Collaboration:
Resolve conflicts and alignment issues. Build relationships across Channel Sales, AIML, SWE, and other organizations.
Performance Management:
Define critical metrics to measure the performance of AI-powered products. Monitor and analyze performance data for continuous improvement. Advocate for data-driven decision-making.
Minimum Qualifications
10+ years in Machine Learning and Software Engineering, with successful launches of large-scale consumer-facing Commerce products globally.
5+ years leading engineering program, operations, and conversational experience teams.
Experience collaborating with design and engineering teams throughout the product lifecycle.
Experience launching AI-powered products.
Ability to distill information for various audiences.
Experience leading cross-functional initiatives.
Strong organizational skills; ability to thrive in a fast-paced environment.
Proficiency in Python and software development.
Customer-focused.
Meticulous and strategic problem solver.
Master's degree in Computer Science, AI, Machine Learning, or related field.
Preferred Qualifications
Experience building relationships within Apple teams.
Understanding of Apple culture, tools, and processes.
Experience setting up new processes, tools, and KPIs.
Experience as a Chief of Staff for an AI Product Engineering team.
At Apple, base pay is one part of our total compensation package and is determined within a range. The base pay range for this role is between $228,100 and $342,800, depending on skills, qualifications, experience, and location.
Apple employees also have opportunities for stock programs, benefits including medical and dental coverage, retirement benefits, educational reimbursement, and potential bonuses or relocation support. Learn more about Apple Benefits.
Note: Apple benefits, compensation, and stock programs are subject to eligibility and other terms.
Apple is an equal opportunity employer committed to inclusion and diversity. We promote equal opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other protected characteristics. Learn more about your EEO rights as an applicant.
#J-18808-Ljbffr