Cambridge Investment Research (USA)
IT Production Support Engineer
Cambridge Investment Research (USA), Chicago, Illinois, United States, 60290
Overview
About Us:
Cambridge Investment Research Inc. is one of the nations top independent financial solutions firms. We are committed to fostering an inclusive and dynamic work environment where innovation, collaboration, and growth are encouraged. Our team is dedicated to driving success and creating a workplace where every employee feels valued and empowered. About the Role:
Join a high-impact, collaborative team that keeps Cambridges most critical applicationslike
CLIC
and
Salesforce running at peak performance. As an IT Production Support Engineer, youll be at the heart of our daily operations, monitoring and maintaining the systems our Financial Professionals rely on every day. Youll dive into troubleshooting complex application and server performance issues, administer web applications and services, manage virtual environments, and ensure the security and integrity of our production systems. Working closely with cross-functional teams and external vendors, youll tackle challenges head-on, implement smart solutions, and contribute to the continuous improvement of our technology environment. As an
IT Production Support Engineer , youll bring your technical expertise to administer, troubleshoot, and enhance a variety of applications, servers, and systems. Youll work closely with other IT professionals, vendors, and business partners to ensure our applications run securely and efficiently24/7. This is your opportunity to make a real difference, keeping mission-critical systems healthy and operational while building your skills in a fast-paced, supportive, and innovative environment. Essential Duties
What Youll Do Install, configure, test, and troubleshoot web applications written in
.NET
and
Java
Administer
IIS 5.07.0 , including site planning, configuration, security, load balancing, monitoring, and reporting
Manage SSL certificates from acquisition to renewal and installation
Create and support virtual machines using
HyperV
and
VMware
Apply security best practices to internal and external database-enabled websites in collaboration with network administrators
Support disaster recovery operations, including application testing using
EMC Recover Point
with
SQL Server
Troubleshoot and resolve data integrity and application integrity issues
Serve as a liaison for 3rd party vendors and manage software updates across multiple application environments
Provide
2nd-tier support
for all production systems, acting as the primary contact for vendor support when needed
Work under the guidance of IT Support Engineer II or Senior IT Support Engineer to deliver high-quality production support
Education & Experience
The ideal candidate will have an intermediate to advanced level of experience in web application administration, disaster recover solutions, and security best practices for web applicaitons and databases. Experience with .Net, Jave and SQL Server preferred. Preferred Skills
Professional Experience & Skills IIS 5.07.0 administration
Windows Server 20032008 administration
T-SQL programming
XML coding
HyperV administration
VMware administration
Compensation: $80,000-$105,000. This range is a good faith estimate of the compensation to be offered for this position based on the ideal candidates qualifications, the Companys operational needs, and other considerations permitted by law. The actual pay offered to a specific candidate may vary above or below the stated range. Benefits: Cambridge has competitive benefits and promotes a work/life balance to encourage individual success. Premium benefit package including medical, vision, dental, life and long-term disability insurance Vacation/sick time 401K retirement plan with company matching program Eight paid holidays You can find more details about our comprehensive benefits packagehere. #LI-MM2 #LI-HYBRID #J-18808-Ljbffr
About Us:
Cambridge Investment Research Inc. is one of the nations top independent financial solutions firms. We are committed to fostering an inclusive and dynamic work environment where innovation, collaboration, and growth are encouraged. Our team is dedicated to driving success and creating a workplace where every employee feels valued and empowered. About the Role:
Join a high-impact, collaborative team that keeps Cambridges most critical applicationslike
CLIC
and
Salesforce running at peak performance. As an IT Production Support Engineer, youll be at the heart of our daily operations, monitoring and maintaining the systems our Financial Professionals rely on every day. Youll dive into troubleshooting complex application and server performance issues, administer web applications and services, manage virtual environments, and ensure the security and integrity of our production systems. Working closely with cross-functional teams and external vendors, youll tackle challenges head-on, implement smart solutions, and contribute to the continuous improvement of our technology environment. As an
IT Production Support Engineer , youll bring your technical expertise to administer, troubleshoot, and enhance a variety of applications, servers, and systems. Youll work closely with other IT professionals, vendors, and business partners to ensure our applications run securely and efficiently24/7. This is your opportunity to make a real difference, keeping mission-critical systems healthy and operational while building your skills in a fast-paced, supportive, and innovative environment. Essential Duties
What Youll Do Install, configure, test, and troubleshoot web applications written in
.NET
and
Java
Administer
IIS 5.07.0 , including site planning, configuration, security, load balancing, monitoring, and reporting
Manage SSL certificates from acquisition to renewal and installation
Create and support virtual machines using
HyperV
and
VMware
Apply security best practices to internal and external database-enabled websites in collaboration with network administrators
Support disaster recovery operations, including application testing using
EMC Recover Point
with
SQL Server
Troubleshoot and resolve data integrity and application integrity issues
Serve as a liaison for 3rd party vendors and manage software updates across multiple application environments
Provide
2nd-tier support
for all production systems, acting as the primary contact for vendor support when needed
Work under the guidance of IT Support Engineer II or Senior IT Support Engineer to deliver high-quality production support
Education & Experience
The ideal candidate will have an intermediate to advanced level of experience in web application administration, disaster recover solutions, and security best practices for web applicaitons and databases. Experience with .Net, Jave and SQL Server preferred. Preferred Skills
Professional Experience & Skills IIS 5.07.0 administration
Windows Server 20032008 administration
T-SQL programming
XML coding
HyperV administration
VMware administration
Compensation: $80,000-$105,000. This range is a good faith estimate of the compensation to be offered for this position based on the ideal candidates qualifications, the Companys operational needs, and other considerations permitted by law. The actual pay offered to a specific candidate may vary above or below the stated range. Benefits: Cambridge has competitive benefits and promotes a work/life balance to encourage individual success. Premium benefit package including medical, vision, dental, life and long-term disability insurance Vacation/sick time 401K retirement plan with company matching program Eight paid holidays You can find more details about our comprehensive benefits packagehere. #LI-MM2 #LI-HYBRID #J-18808-Ljbffr