Arctic Wolf Networks, Inc.
Senior Sales Engineer - MSP
Arctic Wolf Networks, Inc., Eden Prairie, Minnesota, United States, 55344
Senior Sales Engineer - MSP page is loaded Senior Sales Engineer - MSP Apply locations Eden Prairie, MN, USA time type Full time posted on Posted 11 Days Ago job requisition id R25_762 At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the
Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60
lists, and we recently took home the
2024 CRN Products of the Year
award. We’re proud to be named a
Leader
in the
IDC MarketScape
for Worldwide Managed Detection and Response Services and earning a
Customers' Choice
distinction from
Gartner Peer Insights
. Our
Aurora Platform
also received
CRN’s Products of the Year
award in the inaugural
Security Operations Platform
category. Join a company that’s not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We’re looking for a Senior SE - MSPto be a part of making this happen. WHAT YOU’LL BE DOING: The Senior SE is the technical backbone of the MSP team. This position will be based out of our headquarters in Eden Prairie, Minnesota. TheSenior SE is responsible for working alongside Customer Success and ChannelAccount Managers to help evangelize, design, propose, and review ArcticWolf Services to help demonstrate the business value for customers. This is a results-oriented position, and you must demonstrate that you can ownbuilding the trust and rapport with MSPs, customers and Customer SuccessManagers. This will be done by having a high aptitude in security technology, leadership, and business acumen. You thrive on autonomy while being aproductive team member. The character and competency you bring to thesales process and team is a critical component to this role. Ultimately, youwin with integrity and good intent. YOUR RESPONSIBILITIES: Work with customers to help educate and drive the business value ofthe Arctic Wolf Networks services
Deliver technical presentations and demos with a focus on thebusiness requirements of the customer
Create an environment in which MSPs and customers becomeevangelists, maintain long term relationships with strategic MSPs todrive ongoing adoption and expansion of Arctic Wolf Networks services
Help manage Proof of Concept deployments with potential customers,balancing structured POC process while adapting to each individualcustomer situation
Promotes long-term customer success by providing deploymentassistance as needed by the onboarding team and leveraging bestpractices to drive end-user adoption and engagement.
Represent the voice of AWN to the MSP and customers, and representthe customers voice to AWN
Assist the MSP Customer Success Managers’ sales qualification andown the technical architecture design
Light travel required / passport required
REQUIRED SKILLS AND EXPERIENCE: Minimum of 3 years in a customer-facing role, preferably in a salesengineering capacity or consulting role focused on security solutions
Minimum of 5 years supporting, delivering, or designing enterprise ITsystems, security focused systems desired
Must have technical experience in IT Infrastructure, Networking,
Security, Identity Management, Cloud Services, and
Windows/Linux/Mac
Ability to articulate the business application/value of the AWNtechnology to all audiences, ranging from technical to executive-leveldecision makers
Excellent written, verbal, presentation, time management, andattention to detail
You must have an “I own the problem AND the solution” attitude
Strong working knowledge of Word, PowerPoint, and Excel
DESIRED SKILLS AND COMPETENCIES: Bachelor’s Degree
CISSP, GCIH, CISA or CISM certification(s)
Working knowledge of Salesforce.com
Previous experience selling XaaS solutions (software, infrastructure,
SOC/Security)
Mac OS / Omnigraffle / VMware Fusion
About Arctic Wolf At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We’ve been named among the list of Top Workplaces in USA, Minnesota (2021-2024), and Texas (2023-2024), Best Places to Work San Antonio (2023, 2024) and Minneapolis/St. Paul (2022-2024), as well as on Fortune’s Best Place to Work for Millennials (2023) and Top Technology Workplace (2023) lists Our Values Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. All wolves receive compelling compensation and benefits packages, including: · Equity for all employees · Bonus or commission pay based on role · Flexible time off, paid volunteer days and paid parental leave · 401k match · Medical, Dental, and Vision insurance · Health Savings and Flexible Spending Agreement · Voluntary Legal Insurance · Training and career development programs Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com. Security Requirements · Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). · Background checks are required for this position. · This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.
At Arctic Wolf, we recognize that success comes from delighting our customers. We believe in being lean – in constantly building, measuring, and learning in all aspects of our business. We truly value people. All wolves are welcome to join the Arctic Wolf pack, with compelling compensation packages, benefits, and equity for employees. Arctic Wolf is focused on building a workforce that is diverse and inclusive. If you’re excited about this role, but do not meet all of the qualifications listed above, we encourage you to apply. We review all applications. Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require a reasonable accommodation for any part of the application or hiring process, you may make a request by calling the Arctic Wolf general contact number at 1-888-272-8429 and asking to speak to Recruiting, or by emailing recruiting@arcticwolf.com .
#J-18808-Ljbffr
Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60
lists, and we recently took home the
2024 CRN Products of the Year
award. We’re proud to be named a
Leader
in the
IDC MarketScape
for Worldwide Managed Detection and Response Services and earning a
Customers' Choice
distinction from
Gartner Peer Insights
. Our
Aurora Platform
also received
CRN’s Products of the Year
award in the inaugural
Security Operations Platform
category. Join a company that’s not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We’re looking for a Senior SE - MSPto be a part of making this happen. WHAT YOU’LL BE DOING: The Senior SE is the technical backbone of the MSP team. This position will be based out of our headquarters in Eden Prairie, Minnesota. TheSenior SE is responsible for working alongside Customer Success and ChannelAccount Managers to help evangelize, design, propose, and review ArcticWolf Services to help demonstrate the business value for customers. This is a results-oriented position, and you must demonstrate that you can ownbuilding the trust and rapport with MSPs, customers and Customer SuccessManagers. This will be done by having a high aptitude in security technology, leadership, and business acumen. You thrive on autonomy while being aproductive team member. The character and competency you bring to thesales process and team is a critical component to this role. Ultimately, youwin with integrity and good intent. YOUR RESPONSIBILITIES: Work with customers to help educate and drive the business value ofthe Arctic Wolf Networks services
Deliver technical presentations and demos with a focus on thebusiness requirements of the customer
Create an environment in which MSPs and customers becomeevangelists, maintain long term relationships with strategic MSPs todrive ongoing adoption and expansion of Arctic Wolf Networks services
Help manage Proof of Concept deployments with potential customers,balancing structured POC process while adapting to each individualcustomer situation
Promotes long-term customer success by providing deploymentassistance as needed by the onboarding team and leveraging bestpractices to drive end-user adoption and engagement.
Represent the voice of AWN to the MSP and customers, and representthe customers voice to AWN
Assist the MSP Customer Success Managers’ sales qualification andown the technical architecture design
Light travel required / passport required
REQUIRED SKILLS AND EXPERIENCE: Minimum of 3 years in a customer-facing role, preferably in a salesengineering capacity or consulting role focused on security solutions
Minimum of 5 years supporting, delivering, or designing enterprise ITsystems, security focused systems desired
Must have technical experience in IT Infrastructure, Networking,
Security, Identity Management, Cloud Services, and
Windows/Linux/Mac
Ability to articulate the business application/value of the AWNtechnology to all audiences, ranging from technical to executive-leveldecision makers
Excellent written, verbal, presentation, time management, andattention to detail
You must have an “I own the problem AND the solution” attitude
Strong working knowledge of Word, PowerPoint, and Excel
DESIRED SKILLS AND COMPETENCIES: Bachelor’s Degree
CISSP, GCIH, CISA or CISM certification(s)
Working knowledge of Salesforce.com
Previous experience selling XaaS solutions (software, infrastructure,
SOC/Security)
Mac OS / Omnigraffle / VMware Fusion
About Arctic Wolf At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We’ve been named among the list of Top Workplaces in USA, Minnesota (2021-2024), and Texas (2023-2024), Best Places to Work San Antonio (2023, 2024) and Minneapolis/St. Paul (2022-2024), as well as on Fortune’s Best Place to Work for Millennials (2023) and Top Technology Workplace (2023) lists Our Values Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. All wolves receive compelling compensation and benefits packages, including: · Equity for all employees · Bonus or commission pay based on role · Flexible time off, paid volunteer days and paid parental leave · 401k match · Medical, Dental, and Vision insurance · Health Savings and Flexible Spending Agreement · Voluntary Legal Insurance · Training and career development programs Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com. Security Requirements · Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). · Background checks are required for this position. · This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.
At Arctic Wolf, we recognize that success comes from delighting our customers. We believe in being lean – in constantly building, measuring, and learning in all aspects of our business. We truly value people. All wolves are welcome to join the Arctic Wolf pack, with compelling compensation packages, benefits, and equity for employees. Arctic Wolf is focused on building a workforce that is diverse and inclusive. If you’re excited about this role, but do not meet all of the qualifications listed above, we encourage you to apply. We review all applications. Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require a reasonable accommodation for any part of the application or hiring process, you may make a request by calling the Arctic Wolf general contact number at 1-888-272-8429 and asking to speak to Recruiting, or by emailing recruiting@arcticwolf.com .
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