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Agupdate

Vice President, Commercial Claims

Agupdate, Chicago, Illinois, United States, 60290

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A top-tier

national property & casualty insurance carrier

is seeking an experienced and strategic

Vice President of Commercial Claims

to lead its claims operation out of

Phoenix, AZ . This

executive-level position

plays a central role in shaping the direction, performance, and profitability of the organization’s commercial claims department.

Learn more about the general tasks related to this opportunity below, as well as required skills. The Vice President will be responsible for

overseeing all commercial claims operations , driving the execution of company-wide strategic initiatives, and developing the next generation of claims leadership. This is a hands-on, high-visibility leadership opportunity for a seasoned executive with a strong technical background and a proven record in people, process, and performance management. Key Responsibilities:

Lead the execution of the company’s claims philosophy, objectives, and performance goals

Manage a team of leaders including claims managers, supervisors, and technical specialists

Oversee departmental financial results, ensuring both operational efficiency and profitability

Drive continuous improvement initiatives across systems, processes, and customer service delivery

Maintain strong control over litigation, complex claims, and large loss activity

Collaborate with underwriting, actuarial, legal, and senior executive teams to align claims strategy with company-wide initiatives

Serve as a culture-builder, coach, and mentor—developing high-performing teams and future leaders

Ensure compliance with all regulatory and internal claims handling standards

Who You Are:

20+ years

of progressive experience in

commercial property & casualty claims , including a strong focus on

litigation and coverage

Minimum

10 years

in senior or executive-level leadership roles within a

carrier environment

Proven success leading and mentoring multiple layers of claims leadership (managers, supervisors, etc.)

Deep understanding of

complex commercial casualty claims ;

Excess & Surplus Lines

experience is a plus

Strong financial acumen with a track record of managing departmental budgets and profitability

Bachelor’s degree required;

advanced degree and/or industry designations (e.g., CPCU, AIC)

strongly preferred

Executive presence with outstanding communication, decision-making, and strategic thinking skills

Why Join This Carrier:

Join an

A-rated national insurer

with a long-standing reputation for underwriting strength and claims excellence

Influence and shape the future of the organization from the C-suite level

Officer-level benefits

package, including profit-sharing and relocation assistance

Be part of a collaborative, forward-thinking leadership team committed to innovation and growth

If you’re an accomplished insurance executive ready to lead at the highest level, this is a rare opportunity to drive impact, shape strategy, and leave a lasting legacy in a nationally respected organization.

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