Pasona NA
IT Manager - Japanese Bilingual Job Num: 58003
Pasona NA, Arizona City, Arizona, United States, 85123
IT Manager - Japanese Bilingual -58003 Job Num: 58003
Information Technology
Job Description
Position: IT Manager- Japanese Bilingual
Work location: Torrance, CA (Ann Arbor, MI or Mesa, AZ location is also considered)
Work Style: Office
Work hours: M-F 8-5 (some occasional overtime)
Salary Range: $90K/year
Benefit: Health, Denal, Vision Ins., 401K, Paid vacation, Holidays and more
General Position Summary
The Regional Headquarters (RHQ) IT Infrastructure & governance Manager is a strategic leadership role responsible for overseeing IT infrastructure, information security and those governance in the group company locations in United States. This position plays a pivotal role in managing IT infrastructure, providing technical
support, controls information security and ensuring seamless communication between the regional offices and the corporate IT team (IT department of the company, global headquarter in Japan). The RHQ IT Manager collaborates with various stakeholders, including corporate IT team, location heads, and local IT staff, to ensure efficient IT infrastructure and information security operations and alignment with organizational goals. Reports directly to President & CEO.
Essential Duties and Responsibilities
IT Management
Responsible to oversee day-to-day IT infrastructure operations in United States, ensuring smooth functioning of related services, applications, and network infrastructure. Coordinates with local IT teams in each location, group-wide helpdesk, and corporate IT team members to address technical issues, troubleshoot problems, and provide timely resolutions. Mainly infrastructure-related support including but not limited to laptops, ID and Microsoft 365. Collaborates with corporate IT teams to develop and implement the regional IT strategy and US regional shared infrastructure, aligned with the organization's overall IT objectives. Identifies and prioritizes IT projects and takes an initiative based on local requirements and business needs. Manages IT resources effectively across the region, ensuring adequate staffing and allocation of equipment and software licenses. Ensures the availability and optimal performance of group-wide services, SASE, ZTNA, and Microsoft services in the region. Ensures the availability and optimal performance of local IT infrastructure, servers, networking equipment, and telecommunications systems (e.g. Firewall, network switches, WAN circuits, managed DNS, NAS storage etc) in small locations without IT staff. Develops and manages the regional IT budget, closely monitoring expenses in each location, and ensuring cost-effective IT solutions and services. Provides input for IT-related expenditure forecasts and recommends strategies for cost optimization. Leads the implementation and enforces security measures to protect the IT assets, data, and privacy. Ensures compliance with relevant industry standards, regulations, and corporate policies in United States. Evaluates and engages with external IT vendors and service providers to obtain necessary products and services as requested by Management or IT staff. Negotiates contracts, reviews service level agreements (SLAs), and monitors vendor performance across the region. Provides technical support to end-users in United States, resolving IT-related issues promptly and effectively. Conducts training sessions and workshops to enhance IT skills and knowledge among regional staff. Prepares and presents regular reports on IT performance, project status, and key performance indicators (KPIs) to each location and corporate stakeholders. Management & Supervision
Designs, implements, and reviews annual action plan and payroll budget for the own department. Develops, implements, and reviews company mid-term business plan for the own department. Monitors staff members with work progress and daily operation. Motivates staff members by providing positive feedback and skills development. Provides training to staff members to complete their tasks. Others & Miscellaneous
Supports and coordinates visitors and guests, including scheduling, and attending meetings. Promotes continuous improvement, more efficient and less expensive ways and means in work processes for all tasks. Performs special projects and other miscellaneous duties as assigned by Management. Maintains high ethical standards in the workplace. Reports all irregular issues and problems to Management for a solution. Maintains good communication with other Managers, staff & outside contacts. Complies with all company policies and procedures. Responsible for maintaining a clean and safe working area Qualifications
Education & Work Experience
Bachelor's degree in computer science, Information Technology, or a related field (master's degree preferred). Proven experience with 5+ years in IT infrastructure or related field management. Skills & Qualification
Strong leadership and team management skills, with the ability to lead and motivate local IT staff effectively. In-depth knowledge of IT systems, infrastructure, and emerging technologies (such as Firewall, network switches, LAN/ WAN, managed DNS, NAS storage etc). Experience in budgeting, cost management, and vendor negotiation. Knowledge of security best practices and experience in implementing security measures in diverse environments. Through knowledge with relevant regulations and compliance standards in United States. Excellent communication in both English and Japanese, and interpersonal skills with the ability to collaborate with diverse stakeholders. Ability to prioritize and manage multiple projects and tasks effectively across the region. Ability to work in a team environment General IT knowledge about non-infrastructure for manufacturing industry (e.g. ERP, MES, database) is a plus.
To apply, plese send resume to itatebayashi@pasona.com
#LI-IT1
Job Details
City:
Torrance, CA or Ann Arbor, MI or Mesa, AZ State:
CA Job Type:
Permanent Job Salary High: Salary Low:
90000.00 Languages:
English;Japanese Hours of Operation:
M-F 8-5 Benefits:
Health Ins;Dental Ins;Vision Ins;401K;Paid Time Off;Paid Holidays
Contact Information
Job Owner:
Ikuko Tatebayashi Job Owner Email :
itatebayashi@pasona.com
Job Description
Position: IT Manager- Japanese Bilingual
Work location: Torrance, CA (Ann Arbor, MI or Mesa, AZ location is also considered)
Work Style: Office
Work hours: M-F 8-5 (some occasional overtime)
Salary Range: $90K/year
Benefit: Health, Denal, Vision Ins., 401K, Paid vacation, Holidays and more
General Position Summary
The Regional Headquarters (RHQ) IT Infrastructure & governance Manager is a strategic leadership role responsible for overseeing IT infrastructure, information security and those governance in the group company locations in United States. This position plays a pivotal role in managing IT infrastructure, providing technical
support, controls information security and ensuring seamless communication between the regional offices and the corporate IT team (IT department of the company, global headquarter in Japan). The RHQ IT Manager collaborates with various stakeholders, including corporate IT team, location heads, and local IT staff, to ensure efficient IT infrastructure and information security operations and alignment with organizational goals. Reports directly to President & CEO.
Essential Duties and Responsibilities
IT Management
Responsible to oversee day-to-day IT infrastructure operations in United States, ensuring smooth functioning of related services, applications, and network infrastructure. Coordinates with local IT teams in each location, group-wide helpdesk, and corporate IT team members to address technical issues, troubleshoot problems, and provide timely resolutions. Mainly infrastructure-related support including but not limited to laptops, ID and Microsoft 365. Collaborates with corporate IT teams to develop and implement the regional IT strategy and US regional shared infrastructure, aligned with the organization's overall IT objectives. Identifies and prioritizes IT projects and takes an initiative based on local requirements and business needs. Manages IT resources effectively across the region, ensuring adequate staffing and allocation of equipment and software licenses. Ensures the availability and optimal performance of group-wide services, SASE, ZTNA, and Microsoft services in the region. Ensures the availability and optimal performance of local IT infrastructure, servers, networking equipment, and telecommunications systems (e.g. Firewall, network switches, WAN circuits, managed DNS, NAS storage etc) in small locations without IT staff. Develops and manages the regional IT budget, closely monitoring expenses in each location, and ensuring cost-effective IT solutions and services. Provides input for IT-related expenditure forecasts and recommends strategies for cost optimization. Leads the implementation and enforces security measures to protect the IT assets, data, and privacy. Ensures compliance with relevant industry standards, regulations, and corporate policies in United States. Evaluates and engages with external IT vendors and service providers to obtain necessary products and services as requested by Management or IT staff. Negotiates contracts, reviews service level agreements (SLAs), and monitors vendor performance across the region. Provides technical support to end-users in United States, resolving IT-related issues promptly and effectively. Conducts training sessions and workshops to enhance IT skills and knowledge among regional staff. Prepares and presents regular reports on IT performance, project status, and key performance indicators (KPIs) to each location and corporate stakeholders. Management & Supervision
Designs, implements, and reviews annual action plan and payroll budget for the own department. Develops, implements, and reviews company mid-term business plan for the own department. Monitors staff members with work progress and daily operation. Motivates staff members by providing positive feedback and skills development. Provides training to staff members to complete their tasks. Others & Miscellaneous
Supports and coordinates visitors and guests, including scheduling, and attending meetings. Promotes continuous improvement, more efficient and less expensive ways and means in work processes for all tasks. Performs special projects and other miscellaneous duties as assigned by Management. Maintains high ethical standards in the workplace. Reports all irregular issues and problems to Management for a solution. Maintains good communication with other Managers, staff & outside contacts. Complies with all company policies and procedures. Responsible for maintaining a clean and safe working area Qualifications
Education & Work Experience
Bachelor's degree in computer science, Information Technology, or a related field (master's degree preferred). Proven experience with 5+ years in IT infrastructure or related field management. Skills & Qualification
Strong leadership and team management skills, with the ability to lead and motivate local IT staff effectively. In-depth knowledge of IT systems, infrastructure, and emerging technologies (such as Firewall, network switches, LAN/ WAN, managed DNS, NAS storage etc). Experience in budgeting, cost management, and vendor negotiation. Knowledge of security best practices and experience in implementing security measures in diverse environments. Through knowledge with relevant regulations and compliance standards in United States. Excellent communication in both English and Japanese, and interpersonal skills with the ability to collaborate with diverse stakeholders. Ability to prioritize and manage multiple projects and tasks effectively across the region. Ability to work in a team environment General IT knowledge about non-infrastructure for manufacturing industry (e.g. ERP, MES, database) is a plus.
To apply, plese send resume to itatebayashi@pasona.com
#LI-IT1
Job Details
City:
Torrance, CA or Ann Arbor, MI or Mesa, AZ State:
CA Job Type:
Permanent Job Salary High: Salary Low:
90000.00 Languages:
English;Japanese Hours of Operation:
M-F 8-5 Benefits:
Health Ins;Dental Ins;Vision Ins;401K;Paid Time Off;Paid Holidays
Contact Information
Job Owner:
Ikuko Tatebayashi Job Owner Email :
itatebayashi@pasona.com