Senior Ad Policy Manager, Advertising Trust Policy
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Senior Ad Policy Manager, Advertising Trust Policy
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Description
As a member of the Advertising Trust's Policy & Integrity team, you'll work across Amazon's business lines to shape customer experience and long-term strategy for Amazon Advertising. Our team combines extensive online advertising experience with expertise in customer experience solutions, risk mitigation, and brand integrity. We seek innovative, customer-obsessed individuals who think deeply about complex challenges.
Description
As a member of the Advertising Trust's Policy & Integrity team, you'll work across Amazon's business lines to shape customer experience and long-term strategy for Amazon Advertising. Our team combines extensive online advertising experience with expertise in customer experience solutions, risk mitigation, and brand integrity. We seek innovative, customer-obsessed individuals who think deeply about complex challenges.
Key job responsibilities
- Develop and manage comprehensive policy sets, from conceptualization through implementation and monitoring
- Deliver clear risk assessments and high-quality written presentations to stakeholders and senior leadership
- Create business requirement documents for product teams to ensure policy compliance
- Foster collaborative relationships across Ad Trust Policy, Sales, Legal, PR, Public Policy, and other business units
- Manage high-risk and high-impact escalations alongside moderation and support teams
- Develop deep understanding of ad tech systems, particularly Amazon's infrastructure, to guide policy development
Policy Managers monitor policy effectiveness using various signals and handle escalated policy compliance questions. They develop expertise in locale-specific requirements and consider cultural norms in decision-making. The role involves building policy recommendations based on multi-vector risk assessment, collaborating with product teams on risk solutions, and partnering with internal and external stakeholders. They coordinate between Amazon teams to ensure consistency for advertisers and shoppers.
About The Team
As a member of the Advertising Trust's Policy & Integrity team, you'll work across Amazon's business lines to shape customer experience and long-term strategy for Amazon Advertising. Our team combines extensive online advertising experience with expertise in customer experience solutions, risk mitigation, and brand integrity. We seek innovative, customer-obsessed individuals who think deeply about complex challenges.
Basic Qualifications
- 7+ years' experience in content moderation, ad tech, product policy, or advertising policy roles
- Strong knowledge of current events affecting policy decisions
- Proven experience working with PR, Legal, and Public Policy teams in high-pressure environments
- Demonstrated ability to operate effectively in matrix organizations
- Track record of managing and communicating results to senior leadership
- Superior verbal and written communication skills
- Capacity to make complex decisions with limited data
- Advanced degree (Master's, JD, or MBA)
- Experience managing large-scale policy initiatives
- Strong background in metrics and data analysis
- Expertise in digital advertising policy, compliance, or legal matters
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,600/year in our lowest geographic market up to $206,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company - Amazon.com Services LLC
Job ID: A2973475
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Project Management, Management, and Product ManagementIndustries
Software Development
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