We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. As an equal opportunity employer Walker Sands is committed to diversity, equity, and inclusion and welcomes everyone to our team.
In your application, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc).
If you need reasonable accommodation at any point in the application or interview process, please let us know.
Walker Sands is seeking a seasoned Account Director who can lead a portfolio of complex integrated and point solution programs that leverage SEO, paid media, creative, brand and strategy, marketing automation, PR and social media services. This Director will work with our channel experts to drive results for B2B technology clients and become invaluable extensions to our clients’ marketing teams. As a senior member of the Client Services team, the Account Director will be accountable for the success and growth of some of the agency’s highest-value clients.
The Account Director will act as a senior client contact and strategic advisor, work with our services teams to define program goals and strategies, manage client health and renewals, and support sales pitches. The Account Director will provide senior client management for a mix of AOR accounts, integrated programs and point-solution client accounts.
Responsibilities
- Lead medium to large point-solution and multi-service accounts as the primary day-to-day contact and hands-on client account leader. Serves as a senior point of contact for both internal service teams and external clients; works with services teams to define program goals and strategy; monitors results and client business impact; builds client relationships; and manages account profitability, client health and renewals.
- Provide department leadership including: manage utilization for those in the coaching tree, contribute to department process improvement and innovation, and develop department training.
- Act as a strategic advisor to clients, providing expert guidance on marketing trends, opportunities, and best practices.
- Drive integration and collaboration across all teams to deliver outcome-driven integrated marketing solutions.
- Lead and participate in sales pitches for new business, with strong presentation skills that build confidence in the program and team.
- Proactively identify opportunities for account growth and work with clients and internal teams to develop and implement plans to capitalize on them.
- Coach junior Account Management team members, including Associate Account Directors and Senior Account Managers.
- Inspire, mentor and motivate team members to produce great work and develop competence.
- Demonstrate understanding of account and project profitability levers, including scoping, pricing, rates and staffing.
- Drive increased profitability of accounts over time.
- Operate a profit-minded approach to managing account resources.
- Run internal account team planning meetings, high-level client strategy meetings and account review meetings.
- Produce and present client-facing reports that demonstrate the business value of our programs to clients.
- Oversee client billing, profitability and contract renewal for assigned accounts.
Experience
- At least 7-10 years leading client accounts in a marketing and/or creative agency.
- Understanding of all aspects of digital marketing.
- Experience working with and/or managing cross-disciplinary teams in a matrix account team structure.
- Demonstrated ability to communicate with and present to executive and C-level client contacts.
- Ability to work under pressure and manage multiple priorities simultaneously.
- Proficiency in project management tools and software.
- Excellent listening, negotiation and presentation skills.
- Excellent verbal and written communication skills.
- We strive for salary range transparency in our hiring process. This is a major step towards not only complying with regulations where required, but also to make sure pay equity and DEI are top of mind during the hiring process. Base salary is only a part of the total rewards package – this role will also be eligible for a bonus based on company performance, as well as benefits. Below is the starting salary for this role:
Starting Salary: $110,000 – $114,950 a year - Placement on the salary scale will be determined by various factors, such as, but not limited to, relevant qualifications, certifications, experience, skills, seniority, geographic location, performance, education, business or organizational requirements and internal equity.
- Starting salaries are not inclusive of a full range of compensation for this role and are instead meant to reflect the expected beginning salary for a new hire. Merit-based increases can be earned after time in role.
Total Rewards Package:
- ???? Health Coverage: Comprehensive medical, dental, and vision plans, plus mental health resources, pet insurance, fertility benefits, and more.
- Retirement Savings: Employer-matched 401(k) and access to financial planning services.
- Flexible PTO: Take time as needed for vacations, mental health, or personal days. Includes 8 paid holidays, half-day summer Fridays, and a week off between Christmas and New Year.
- Hybrid Work: Mix of in-office and remote work, with tools to stay connected across teams.
- Milestone Sabbatical: Celebrate five years with a two-week sabbatical and a $2,000 gift.
- Family Support: Generous paid leave for new parents and caregivers, plus policies for pregnancy loss, adoption challenges, and more.
- Growth Opportunities: Clear career paths, mentorship programs, and learning events to help you grow professionally.
- Culture: Our agency values our supportive, collaborative culture where we work hard to achieve the best outcomes for clients. Read more on our website here !
#LI-Hybrid
Apply for this job
*
indicates a required field
First Name *
Last Name *
Email *
Phone *
Location (City) *
Resume/CV *
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
Do you now, or will you in the future, require sponsorship for employment visa status to work legally for Walker Sands in the United States? * Select...
Are you legally eligible for employment in the United States? * Select...
Are you able to work a hybrid schedule (one day a week) from the Boston office? * Select...
Confirm you have reviewed and agree to the starting salary range listed in the job description. * Select...
LinkedIn Profile
U.S. Standard Demographic Questions
We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
How would you describe your gender identity? (mark all that apply) Select...
How would you describe your racial/ethnic background? (mark all that apply) Select...
How would you describe your sexual orientation? (mark all that apply) Select...
Do you identify as transgender? Select...
Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? Select...
Are you a veteran or active member of the United States Armed Forces? Select...
Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.
As set forth in Walker Sands’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Select...
Voluntary Self-Identification of Disability
Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026
Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at .
How do you know if you have a disability?A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:
- Alcohol or other substance use disorder (not currently using drugs illegally)
- Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
- Blind or low vision
- Cancer (past or present)
- Cardiovascular or heart disease
- Celiac disease
- Cerebral palsy
- Deaf or serious difficulty hearing
- Diabetes
- Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
- Epilepsy or other seizure disorder
- Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
- Intellectual or developmental disability
- Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
- Missing limbs or partially missing limbs
- Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
- Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
- Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
- Partial or complete paralysis (any cause)
- Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
- Short stature (dwarfism)
- Traumatic brain injury
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.