Davidson Homes LLC
Senior IT Specialist [Alpharetta, GA]
Davidson Homes LLC, Alpharetta, Georgia, United States, 30239
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Senior IT Specialist [Alpharetta, GA]
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Davidson Homes 2 days ago Be among the first 25 applicants Join to apply for the
Senior IT Specialist [Alpharetta, GA]
role at
Davidson Homes Get AI-powered advice on this job and more exclusive features. Davidson Homes is proud to be Certified by Great Place To Work for 2025. The prestigious award is based entirely on what current employees say about their experience working at Davidson. 90% of employees at Davidson said its a great place to work, compared to 57% of employees at a typical U.S. based company.
Davidson Homes: Pioneering Excellence in Homebuilding Since 2009
Founded on Adam Davidsons vision, Davidson Homes has been redefining what it means to call a place "home" through unparalleled craftsmanship and a personalized homebuying experience. We're not just building homes; we're crafting communities where every space is designed to empower, engage, and elevate its inhabitants. At the heart of our mission is a commitment to excellence, innovation, and inclusivity, creating a culture where diversity is celebrated, and challenges are met with creative solutions.
Come join Davidson Homes as we continue to grow! We are looking for experienced team players to join one of the fastest growing home builders in the country.
This is not a remote role.
Position Description:
The Senior IT Specialist provides advanced technical support and strategic guidance to end users, addressing complex hardware, software, and peripheral-related issues. This role involves executing technical tasks using advanced methods and procedures at a senior professional level, as well as mentoring junior IT staff.
Key Responsibilities:
Lead the setup and onboarding of new users, including configuring laptops and iPads, and providing comprehensive guidance on using desktop and portable computer hardware and software effectively. Deliver advanced technical support to all Davidson Homes employees, including divisional offices, sales teams, and design centers. Responsibilities include resolving complex hardware/software issues, performing system diagnostics, configuring network connections, and ensuring proper functionality of desktops, laptops, and mobile devices. Manage and support company-owned computers (local and remote) running Windows 10/11 and macOS, ensuring systems are operational, updated, and compliant with corporate standards. Administer the Office 365 portal, managing licenses, creating and managing email accounts, setting up distribution groups, configuring user permissions, and ensuring compliance with company policies. Demonstrate a thorough understanding of Windows Server, particularly Active Directory for managing user accounts and system permissions. Manage firewalls, including SonicWall experience. Administer Mobile Device Management (MDM) solutions, ensuring secure, compliant, and efficient mobile device management across the organization. Set up and maintain software licenses for key applications such as NewStar Enterprise, Sales Xpress, Adobe Acrobat, Microsoft 365, and BuildPro. Assist in managing cloud-based storage solutions like Box.com and OneDrive, ensuring security, accessibility, and proper organization of company documents. Conduct periodic IT audits to ensure compliance with company policies governing the use and acquisition of desktop and portable computer systems. Monitor and manage the companys support ticket system, ensuring timely and effective resolution of all IT issues and requests. Mentor and provide guidance to junior IT staff, fostering a collaborative and productive work environment.
Additional Requirements:
Must be available for on-call duties during nights and weekends on a rotating schedule to provide after-hours support as needed. Ability to travel up to 20%, including overnights.
Minimum Qualifications:
Minimum of seven (10) years of IT experience. Strong team player who can work independently when required. Self-driven and proactive, consistently taking the initiative to solve problems and achieve goals. Exceptional customer service skills with a focus on user satisfaction. Strong problem-solving abilities with an aptitude for troubleshooting and resolving technical issues. Ability to manage and prioritize multiple tasks in a dynamic environment.
Preferred Experience and Qualifications:
Bachelors degree in Information Technology, Computer Science Relevant certifications Extensive Windows Server knowledge needed Active Directory. Proficiency in MS SQL Server. Hyper-V server experience needed.
Physical Demands:
Standing [ 25% of time] Sitting [75 % of time] Lifting [up to 50 lbs]
EEO Statement: Davidson Homes LLC is an equal-opportunity employer. The company will provide equal opportunities in employment to all employees and applicants for employment. No person will be discriminated against in employment because of race, religion, color, sex, age, national origin, disability, genetic information, military status, sexual orientation, gender identity or any other characteristic protected by applicable federal or state law. This policy applies to all terms, conditions, and privileges of employment and all policies of the company.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
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Senior IT Specialist [Alpharetta, GA]
role at
Davidson Homes 2 days ago Be among the first 25 applicants Join to apply for the
Senior IT Specialist [Alpharetta, GA]
role at
Davidson Homes Get AI-powered advice on this job and more exclusive features. Davidson Homes is proud to be Certified by Great Place To Work for 2025. The prestigious award is based entirely on what current employees say about their experience working at Davidson. 90% of employees at Davidson said its a great place to work, compared to 57% of employees at a typical U.S. based company.
Davidson Homes: Pioneering Excellence in Homebuilding Since 2009
Founded on Adam Davidsons vision, Davidson Homes has been redefining what it means to call a place "home" through unparalleled craftsmanship and a personalized homebuying experience. We're not just building homes; we're crafting communities where every space is designed to empower, engage, and elevate its inhabitants. At the heart of our mission is a commitment to excellence, innovation, and inclusivity, creating a culture where diversity is celebrated, and challenges are met with creative solutions.
Come join Davidson Homes as we continue to grow! We are looking for experienced team players to join one of the fastest growing home builders in the country.
This is not a remote role.
Position Description:
The Senior IT Specialist provides advanced technical support and strategic guidance to end users, addressing complex hardware, software, and peripheral-related issues. This role involves executing technical tasks using advanced methods and procedures at a senior professional level, as well as mentoring junior IT staff.
Key Responsibilities:
Lead the setup and onboarding of new users, including configuring laptops and iPads, and providing comprehensive guidance on using desktop and portable computer hardware and software effectively. Deliver advanced technical support to all Davidson Homes employees, including divisional offices, sales teams, and design centers. Responsibilities include resolving complex hardware/software issues, performing system diagnostics, configuring network connections, and ensuring proper functionality of desktops, laptops, and mobile devices. Manage and support company-owned computers (local and remote) running Windows 10/11 and macOS, ensuring systems are operational, updated, and compliant with corporate standards. Administer the Office 365 portal, managing licenses, creating and managing email accounts, setting up distribution groups, configuring user permissions, and ensuring compliance with company policies. Demonstrate a thorough understanding of Windows Server, particularly Active Directory for managing user accounts and system permissions. Manage firewalls, including SonicWall experience. Administer Mobile Device Management (MDM) solutions, ensuring secure, compliant, and efficient mobile device management across the organization. Set up and maintain software licenses for key applications such as NewStar Enterprise, Sales Xpress, Adobe Acrobat, Microsoft 365, and BuildPro. Assist in managing cloud-based storage solutions like Box.com and OneDrive, ensuring security, accessibility, and proper organization of company documents. Conduct periodic IT audits to ensure compliance with company policies governing the use and acquisition of desktop and portable computer systems. Monitor and manage the companys support ticket system, ensuring timely and effective resolution of all IT issues and requests. Mentor and provide guidance to junior IT staff, fostering a collaborative and productive work environment.
Additional Requirements:
Must be available for on-call duties during nights and weekends on a rotating schedule to provide after-hours support as needed. Ability to travel up to 20%, including overnights.
Minimum Qualifications:
Minimum of seven (10) years of IT experience. Strong team player who can work independently when required. Self-driven and proactive, consistently taking the initiative to solve problems and achieve goals. Exceptional customer service skills with a focus on user satisfaction. Strong problem-solving abilities with an aptitude for troubleshooting and resolving technical issues. Ability to manage and prioritize multiple tasks in a dynamic environment.
Preferred Experience and Qualifications:
Bachelors degree in Information Technology, Computer Science Relevant certifications Extensive Windows Server knowledge needed Active Directory. Proficiency in MS SQL Server. Hyper-V server experience needed.
Physical Demands:
Standing [ 25% of time] Sitting [75 % of time] Lifting [up to 50 lbs]
EEO Statement: Davidson Homes LLC is an equal-opportunity employer. The company will provide equal opportunities in employment to all employees and applicants for employment. No person will be discriminated against in employment because of race, religion, color, sex, age, national origin, disability, genetic information, military status, sexual orientation, gender identity or any other characteristic protected by applicable federal or state law. This policy applies to all terms, conditions, and privileges of employment and all policies of the company.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Referrals increase your chances of interviewing at Davidson Homes by 2x Get notified about new Senior Information Technology Specialist jobs in
Alpharetta, GA . Atlanta, GA $58,000.00-$60,000.00 1 week ago Technical Consultant - Cloud Contact Center
Atlanta, GA $179,275.20-$258,953.07 2 days ago Manager of Information Technology, Developer Experience
Cumming, GA $110,000.00-$130,000.00 3 weeks ago Atlanta, GA $9,000.00-$130,000.00 3 weeks ago Information Technology Manager - Goizueta Business School
Atlanta, GA $101,920.00-$138,320.00 2 days ago Solutions Consultant, Solutions Engineering
Atlanta, GA $120,000.00-$150,000.00 4 hours ago Decatur, GA $88,205.00-$142,010.00 1 week ago Atlanta, GA $131,622.40-$178,630.40 3 days ago Senior Information Technology Audit Manager
Operations Support Manager aka Systems Administrator Superpower
Atlanta, GA $69,888.00-$100,949.33 1 month ago Information Technology Asset Manager/ Liason (4480)
Atlanta, GA $83,000.00-$100,500.00 1 week ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr