Courtyard by Marriott
WhoAre We?
RAM Hotels - a dynamic, thriving, innovative hotelmanagement company headquartered in Columbus, Georgia. Over the last few years, we have quietly andsteadfastly taken our place as a leader in the hospitality industry ofcorporate America; while serving some of the most well-known midscale hotelbrands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands whilecontinuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more thansimply switch companies to advance your career, you become part of the RAMHotels family!
POSITION: Bistro Server
JOBSUMMARY
Are you friendly and enjoy"rolling out the red carpet€ to guests? Do you enjoy creating stellar guest experiences? Are you a team player that is energetic,friendly, and professional? Do you enjoyworking in a fast-paced environment with the ability to deliver excellentcustomer service? The server providesexcellent customer service, while preparing food and drinks to our guests,while maintaining brand standards. Thisrole maintains a clean and safe work environment, while adhering to food safetyguidelines. The server property operatesthe point of sales system and acts as concierge for guests looking for detailson the local area, such as night life, entertainment, etc. If you enjoy anticipating the needs of gueststo create that stellar guest experience - this job is for you!
JOB RESPONSIBILITIES Consistently offer professional, friendly, and attentive service to guests; anticipate guests needs and answer questions that the guests may have pertaining to their visit with us; respond promptly; be familiar with property location, property amenities, as well as local attractions and activities to answer guests' inquiries; resolve guests' complaints to ensure guests satisfaction Complete all required brand specific training as directed by Restaurant Manager; complete all required health and safety training; adhere to all property specific brand standards; knowledge of fire alarm and evacuation procedures Operate the point of sale system, prepare food and beverage while complying with brand standards, serve guests in accordance with federal, state, and local laws. Always maintain a clean and well stocked workspace. Perform other tasks as necessary or required to meet or exceed guest satisfaction PROFESSIONAL EXPERIENCE
•Preferably 6 months experience in Food andBeverage service
•Excellentcustomer service skills
INDUSTRY EXPERIENCE
•Previousexperience in the hospitality industry (preferred)
REQUIRED SKILLS
Must have excellent customer service skills and a stable work history Must be able to work entire shift on feet at a quick pace Must be flexible to work any shift as needed to include weekends Knowledge of basic drink recipes Knowledge of bar equipment Knowledge of safety rules for kitchen equipment Ability to lift 50 lbs Ability to work in a high pace and hot environment Stand and walk for long periods of time ESSENTIAL SKILLS
Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure Promote the property by demonstrating a "top-notch€ attitude toward our guests which includes anticipating the guests needs - be proactive Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
BENEFITS
RAM Hotels hires the bestpeople, we work extremely hard to provide benefits that make work-life balancethat much more enjoyable. As a leader inthe hospitality industry, we promote advancement opportunities, we offer oureligible employees comprehensive health benefit packages for you and yourfamily, vacation time, quarterly bonuses, and other additional perks being anemployee of RAM Hotels.
RAM Hotels
isan Equal Opportunity/Affirmation Action employer. All qualified applicants will receive considerationfor employment without regard to race, color, religion, sex, national origin,disability, or protected veteran status.
Please visit our careers page to see more job opportunities.
RAM Hotels - a dynamic, thriving, innovative hotelmanagement company headquartered in Columbus, Georgia. Over the last few years, we have quietly andsteadfastly taken our place as a leader in the hospitality industry ofcorporate America; while serving some of the most well-known midscale hotelbrands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands whilecontinuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more thansimply switch companies to advance your career, you become part of the RAMHotels family!
POSITION: Bistro Server
JOBSUMMARY
Are you friendly and enjoy"rolling out the red carpet€ to guests? Do you enjoy creating stellar guest experiences? Are you a team player that is energetic,friendly, and professional? Do you enjoyworking in a fast-paced environment with the ability to deliver excellentcustomer service? The server providesexcellent customer service, while preparing food and drinks to our guests,while maintaining brand standards. Thisrole maintains a clean and safe work environment, while adhering to food safetyguidelines. The server property operatesthe point of sales system and acts as concierge for guests looking for detailson the local area, such as night life, entertainment, etc. If you enjoy anticipating the needs of gueststo create that stellar guest experience - this job is for you!
JOB RESPONSIBILITIES Consistently offer professional, friendly, and attentive service to guests; anticipate guests needs and answer questions that the guests may have pertaining to their visit with us; respond promptly; be familiar with property location, property amenities, as well as local attractions and activities to answer guests' inquiries; resolve guests' complaints to ensure guests satisfaction Complete all required brand specific training as directed by Restaurant Manager; complete all required health and safety training; adhere to all property specific brand standards; knowledge of fire alarm and evacuation procedures Operate the point of sale system, prepare food and beverage while complying with brand standards, serve guests in accordance with federal, state, and local laws. Always maintain a clean and well stocked workspace. Perform other tasks as necessary or required to meet or exceed guest satisfaction PROFESSIONAL EXPERIENCE
•Preferably 6 months experience in Food andBeverage service
•Excellentcustomer service skills
INDUSTRY EXPERIENCE
•Previousexperience in the hospitality industry (preferred)
REQUIRED SKILLS
Must have excellent customer service skills and a stable work history Must be able to work entire shift on feet at a quick pace Must be flexible to work any shift as needed to include weekends Knowledge of basic drink recipes Knowledge of bar equipment Knowledge of safety rules for kitchen equipment Ability to lift 50 lbs Ability to work in a high pace and hot environment Stand and walk for long periods of time ESSENTIAL SKILLS
Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure Promote the property by demonstrating a "top-notch€ attitude toward our guests which includes anticipating the guests needs - be proactive Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
BENEFITS
RAM Hotels hires the bestpeople, we work extremely hard to provide benefits that make work-life balancethat much more enjoyable. As a leader inthe hospitality industry, we promote advancement opportunities, we offer oureligible employees comprehensive health benefit packages for you and yourfamily, vacation time, quarterly bonuses, and other additional perks being anemployee of RAM Hotels.
RAM Hotels
isan Equal Opportunity/Affirmation Action employer. All qualified applicants will receive considerationfor employment without regard to race, color, religion, sex, national origin,disability, or protected veteran status.
Please visit our careers page to see more job opportunities.