Outpost Natural Foods
TITLE:
Produce Clerk
DEPARTMENT:
Produce
STATUS:
PT/FT, Clerk, Union, Hourly
REPORTS TO:
Produce Manager
JOB SUMMARY:
To ensure the highest level of service possible to Outpost's internal and external customers. Maintain well stocked, organized, attractive, and clean produce shelves, displays, and aisles.
WORK ENVIRONMENT:
Fast paced retail floor. Regular work near moving mechanical parts (i.e. baler, dock equipment), in high precarious places (i.e. ladder work), and in cold climate conditions (i.e. cooler). Ability to work in moderate and loud noise environments including, but not limited to: paging, telephones, human voices, and machinery.Position requires working during busy retail times, which include weekends, afternoons, and evenings.
ESSENTIAL DUTIES AND RESPONSIBILITES:
1. Customer Service Treat people fairly, consistently, and with respect. Ensure efficient, informative, and friendly service according to established customer service vision and standards. 2. Produce Department Responsibilities
Handle customer questions and complaints. Be knowledgeable of products to make recommendations to customers. Become familiar with the different types of produce and how they are prepared. Prep produce for stocking on the sales floor. Stock produce in a timely and organized way. Cull produce and properly record and dispose of unsellable product. Receive and / or assist in the receiving of produce deliveries. Accurately record credits, losses, transfers, and markdowns. Ensure coolers and backstock areas are kept clean and organized. Help to maintain a clean, organized, well stocked and attractive produce display area. Follow safety guidelines in regards to lifting, knife handling, baler, pallet jack operation, etc. Uphold department's sanitation standards and health department requirements for food storage and handling. Assist with inventory. Attend department meetings as scheduled.
3. All Staff Duties
Abide by all Co-op policies and procedures as outlined in the Employee Handbook and other company documents. Keep store orderly and clean. Maintain a positive attitude. Perform all other duties as assigned by department manager or supervisory staff.
KNOWLEDGE, SKILLS, ABILITIES: Outstanding customer service skills Attention to detail and good organizational skills Ability to handle multiple demands and work under time pressures Willingness to be open, to learn, and take on new responsibilities Demonstrate objectivity, neutrality and calmness under pressure Ability to maintain a cooperative, friendly, and outgoing attitude Regular, predictable attendance Effective communication skills in English Ability to read and comprehend instructions Ability to follow through on systems, procedures and policies Ability to work in a fast paced environment ESSENTIAL PHYSICAL REQUIREMENTS:
Standing, walking, bending, sitting, reaching Using hands or fingers to handle or feel Specific vision ability: close vision, distance vision, depth perception, and adjust focus Ability to climb up and down ladders Regular use of sharp cutting instruments Ability to lift up to 80 lbs.
IMPORTANT DISCLAIMER NOTICE:
The job duties, elements, responsibilities, skills, functions, experience, educational factors, requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that the employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or a work environment change.
Produce Clerk
DEPARTMENT:
Produce
STATUS:
PT/FT, Clerk, Union, Hourly
REPORTS TO:
Produce Manager
JOB SUMMARY:
To ensure the highest level of service possible to Outpost's internal and external customers. Maintain well stocked, organized, attractive, and clean produce shelves, displays, and aisles.
WORK ENVIRONMENT:
Fast paced retail floor. Regular work near moving mechanical parts (i.e. baler, dock equipment), in high precarious places (i.e. ladder work), and in cold climate conditions (i.e. cooler). Ability to work in moderate and loud noise environments including, but not limited to: paging, telephones, human voices, and machinery.Position requires working during busy retail times, which include weekends, afternoons, and evenings.
ESSENTIAL DUTIES AND RESPONSIBILITES:
1. Customer Service Treat people fairly, consistently, and with respect. Ensure efficient, informative, and friendly service according to established customer service vision and standards. 2. Produce Department Responsibilities
Handle customer questions and complaints. Be knowledgeable of products to make recommendations to customers. Become familiar with the different types of produce and how they are prepared. Prep produce for stocking on the sales floor. Stock produce in a timely and organized way. Cull produce and properly record and dispose of unsellable product. Receive and / or assist in the receiving of produce deliveries. Accurately record credits, losses, transfers, and markdowns. Ensure coolers and backstock areas are kept clean and organized. Help to maintain a clean, organized, well stocked and attractive produce display area. Follow safety guidelines in regards to lifting, knife handling, baler, pallet jack operation, etc. Uphold department's sanitation standards and health department requirements for food storage and handling. Assist with inventory. Attend department meetings as scheduled.
3. All Staff Duties
Abide by all Co-op policies and procedures as outlined in the Employee Handbook and other company documents. Keep store orderly and clean. Maintain a positive attitude. Perform all other duties as assigned by department manager or supervisory staff.
KNOWLEDGE, SKILLS, ABILITIES: Outstanding customer service skills Attention to detail and good organizational skills Ability to handle multiple demands and work under time pressures Willingness to be open, to learn, and take on new responsibilities Demonstrate objectivity, neutrality and calmness under pressure Ability to maintain a cooperative, friendly, and outgoing attitude Regular, predictable attendance Effective communication skills in English Ability to read and comprehend instructions Ability to follow through on systems, procedures and policies Ability to work in a fast paced environment ESSENTIAL PHYSICAL REQUIREMENTS:
Standing, walking, bending, sitting, reaching Using hands or fingers to handle or feel Specific vision ability: close vision, distance vision, depth perception, and adjust focus Ability to climb up and down ladders Regular use of sharp cutting instruments Ability to lift up to 80 lbs.
IMPORTANT DISCLAIMER NOTICE:
The job duties, elements, responsibilities, skills, functions, experience, educational factors, requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that the employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or a work environment change.