Lurie Children's Hospital
Job Posting at Ann & Robert H. Lurie Children's Hospital of Chicago
Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research, and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report. Location: Streeterville, Chicago, IL Time Type: Full time Job Description General Summary: Responsible for maintenance of client systems [workstations (hardware, operating system and application software), printers, other peripherals, etc.], user access to network application software, and provides primary support for desktop system network functions. This individual works with Information Management Application Specialists and Technology Analysts for the support and deployment of clinical, academic, and business desktop information systems needs. This position will likely be working 3rd shift: 11p-7:30a. Essential Job Functions: Troubleshoots user issues, specifically problems in using client operating systems, client and server applications and network connectivity. Participate in project tasks as required. Participates in the deployment of client hardware and software, as assigned. Performs periodic preventative maintenance for user computer and peripheral equipment. Assists in the update and maintenance of client computer asset inventory records. Resolves unsafe conditions related to computer peripheral equipment and reports unresolved unsafe conditions to IM management. Promptly notifies IM management regarding breaches of hospital or department policy regarding the use of hospital computing equipment (hardware and software). Performs job functions adhering to service principles with customer service focus of innovation, service excellence, and teamwork to provide the highest quality care and service to our patients, families, co-workers, and others. Knowledge, Skills, and Abilities: Associates Degree in Information Systems/Technology (or equivalent work experience) preferred. 1-3 years experience in a corporate/enterprise desktop client environment with the following expertise: Comprehensive knowledge of Microsoft Windows client operating systems (Windows Workstation 2000/XP Professional, etc.) and Microsoft Office (XP/2003). Experience in working with systems and applications in a Microsoft Windows client/server environment. Experience in working with systems in a Citrix/Thin Client computing environment. In-depth knowledge and experience with desktop deployment technology
Microsoft SMS, Altiris. Programming or scripting skills necessary to assist in client deployment technologies. Excellent time and project management skills, customer service and interpersonal skills, system diagnostic and communication (written and oral) are critical for success in this position. Initiative and the ability to work independently, with a minimum of daily supervision, are critical for success in this position. Education: Pay Range: $28.50-$46.60 Hourly At Lurie Children's, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children's offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. Benefit Statement: For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes: Medical, dental, and vision insurance Employer paid group term life and disability Employer contribution toward Health Savings Account Flexible Spending Accounts Paid Time Off (PTO), Paid Holidays, and Paid Parental Leave 403(b) with a 5% employer match Various voluntary benefits: Supplemental Life, AD&D, and Disability Critical Illness, Accident, and Hospital Indemnity coverage Tuition assistance Student loan servicing and support Adoption benefits Backup Childcare and Eldercare Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members Discount on services at Lurie Children's facilities Discount purchasing program There's a Place for You with Us: At Lurie Children's, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints
recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care. Lurie Children's and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.
Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research, and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report. Location: Streeterville, Chicago, IL Time Type: Full time Job Description General Summary: Responsible for maintenance of client systems [workstations (hardware, operating system and application software), printers, other peripherals, etc.], user access to network application software, and provides primary support for desktop system network functions. This individual works with Information Management Application Specialists and Technology Analysts for the support and deployment of clinical, academic, and business desktop information systems needs. This position will likely be working 3rd shift: 11p-7:30a. Essential Job Functions: Troubleshoots user issues, specifically problems in using client operating systems, client and server applications and network connectivity. Participate in project tasks as required. Participates in the deployment of client hardware and software, as assigned. Performs periodic preventative maintenance for user computer and peripheral equipment. Assists in the update and maintenance of client computer asset inventory records. Resolves unsafe conditions related to computer peripheral equipment and reports unresolved unsafe conditions to IM management. Promptly notifies IM management regarding breaches of hospital or department policy regarding the use of hospital computing equipment (hardware and software). Performs job functions adhering to service principles with customer service focus of innovation, service excellence, and teamwork to provide the highest quality care and service to our patients, families, co-workers, and others. Knowledge, Skills, and Abilities: Associates Degree in Information Systems/Technology (or equivalent work experience) preferred. 1-3 years experience in a corporate/enterprise desktop client environment with the following expertise: Comprehensive knowledge of Microsoft Windows client operating systems (Windows Workstation 2000/XP Professional, etc.) and Microsoft Office (XP/2003). Experience in working with systems and applications in a Microsoft Windows client/server environment. Experience in working with systems in a Citrix/Thin Client computing environment. In-depth knowledge and experience with desktop deployment technology
Microsoft SMS, Altiris. Programming or scripting skills necessary to assist in client deployment technologies. Excellent time and project management skills, customer service and interpersonal skills, system diagnostic and communication (written and oral) are critical for success in this position. Initiative and the ability to work independently, with a minimum of daily supervision, are critical for success in this position. Education: Pay Range: $28.50-$46.60 Hourly At Lurie Children's, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children's offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. Benefit Statement: For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes: Medical, dental, and vision insurance Employer paid group term life and disability Employer contribution toward Health Savings Account Flexible Spending Accounts Paid Time Off (PTO), Paid Holidays, and Paid Parental Leave 403(b) with a 5% employer match Various voluntary benefits: Supplemental Life, AD&D, and Disability Critical Illness, Accident, and Hospital Indemnity coverage Tuition assistance Student loan servicing and support Adoption benefits Backup Childcare and Eldercare Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members Discount on services at Lurie Children's facilities Discount purchasing program There's a Place for You with Us: At Lurie Children's, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints
recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care. Lurie Children's and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.