WonderWorks
Admissions Attendants
WonderWorks Pigeon Forge is looking for Admissions Attendants to join our team! Admissions Attendants are the first to interact with our guests as they welcome them into the adventure of the upside-down building. Admissions Attendants are an intrinsic part of positive ticket sale interactions including sharing valuable information with guests, setting the tone for the wonderful experiences they have in store for them inside the attraction! Responsibilities:
Greet, welcome, and interact with all guests as they enter and exit the attraction Answer guest questions and offer assistance in a friendly manner that provides exceptional customer service Accurately process transactions through a point-of-sale system including proper cash handling in a high-volume environment Upsell guests on additional services offered at the point of sale including combo tickets, souvenir books, and ticketed shows if applicable Answer phones and courteously redirect calls to the appropriate department Maintain a clean and organized work environment Perform other duties as assigned Qualifications:
Excellent communication skills and customer service skills Observational skills to ensure safe practices and recognize guest needs Basic mathematical skills, as needed to make change Ability to stand or walk throughout the work area for prolonged periods Ability to lift and/or move up to 25 pounds Ability to work any shift including nights, weekends, holidays, and weather conditions required Previous themed entertainment and sales experience is preferred WonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks. Regular attendance is required. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.
WonderWorks Pigeon Forge is looking for Admissions Attendants to join our team! Admissions Attendants are the first to interact with our guests as they welcome them into the adventure of the upside-down building. Admissions Attendants are an intrinsic part of positive ticket sale interactions including sharing valuable information with guests, setting the tone for the wonderful experiences they have in store for them inside the attraction! Responsibilities:
Greet, welcome, and interact with all guests as they enter and exit the attraction Answer guest questions and offer assistance in a friendly manner that provides exceptional customer service Accurately process transactions through a point-of-sale system including proper cash handling in a high-volume environment Upsell guests on additional services offered at the point of sale including combo tickets, souvenir books, and ticketed shows if applicable Answer phones and courteously redirect calls to the appropriate department Maintain a clean and organized work environment Perform other duties as assigned Qualifications:
Excellent communication skills and customer service skills Observational skills to ensure safe practices and recognize guest needs Basic mathematical skills, as needed to make change Ability to stand or walk throughout the work area for prolonged periods Ability to lift and/or move up to 25 pounds Ability to work any shift including nights, weekends, holidays, and weather conditions required Previous themed entertainment and sales experience is preferred WonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks. Regular attendance is required. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.