Ascension
Details
Department: Administration Schedule: Full-time (M-F) Hospital: Seton Administrative Offices (Seton Family of Hospitals) Location: Austin, TX Benefits
Paid time off (PTO)
Various health insurance options & wellness plan
Retirement benefits including employer match plan
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.
Responsibilities
Lead market-level execution of Ascension's Consumer Experience (CX) strategy, aligning system-wide CX goals with local strategic priorities and operations.
Serve as the key connection point between system strategy and market execution, representing local needs in enterprise conversations and translating system innovations into market impact. Drive transformative change, accountability, and performance for all CX functions across the market. Collaborate closely with market leadership in a highly matrixed environment, requiring strong communication and influence skills. Build cross-functional relationships to embed CX as a core driver of strategic and operational outcomes. Requirements
Education:
High School diploma equivalency with 5 years of applicable cumulative job specific experience
required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor'
degree with 3 years of applicable cumulative job specific experience required, with 2 of those year
being in leadership/management. Additional Preferences
Bachelor's Degree required, Master's Degree preferred 5 years of consumer experience leadership, 7 years preferred Healthcare background not required Experience management background: hospitality, healthcare, etc Why Join Our Team
Ascension Seton, based in Austin, Texas, has provided thousands of associates and caregivers a rewarding career in healthcare since 1902. Ascension Seton operates more than 100 clinical locations in Central Texas and four teaching hospitals, including Dell Seton Medical Center at The University of Texas and Dell Children's Medical Center. Join us and create a career path you will love.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.
Responsibilities
Lead market-level execution of Ascension's Consumer Experience (CX) strategy, aligning system-wide CX goals with local strategic priorities and operations.
Serve as the key connection point between system strategy and market execution, representing local needs in enterprise conversations and translating system innovations into market impact. Drive transformative change, accountability, and performance for all CX functions across the market. Collaborate closely with market leadership in a highly matrixed environment, requiring strong communication and influence skills. Build cross-functional relationships to embed CX as a core driver of strategic and operational outcomes. Qualifications
Education:
High School diploma equivalency with 5 years of applicable cumulative job specific experience
required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor'
degree with 3 years of applicable cumulative job specific experience required, with 2 of those year
being in leadership/management.
Department: Administration Schedule: Full-time (M-F) Hospital: Seton Administrative Offices (Seton Family of Hospitals) Location: Austin, TX Benefits
Paid time off (PTO)
Various health insurance options & wellness plan
Retirement benefits including employer match plan
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.
Responsibilities
Lead market-level execution of Ascension's Consumer Experience (CX) strategy, aligning system-wide CX goals with local strategic priorities and operations.
Serve as the key connection point between system strategy and market execution, representing local needs in enterprise conversations and translating system innovations into market impact. Drive transformative change, accountability, and performance for all CX functions across the market. Collaborate closely with market leadership in a highly matrixed environment, requiring strong communication and influence skills. Build cross-functional relationships to embed CX as a core driver of strategic and operational outcomes. Requirements
Education:
High School diploma equivalency with 5 years of applicable cumulative job specific experience
required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor'
degree with 3 years of applicable cumulative job specific experience required, with 2 of those year
being in leadership/management. Additional Preferences
Bachelor's Degree required, Master's Degree preferred 5 years of consumer experience leadership, 7 years preferred Healthcare background not required Experience management background: hospitality, healthcare, etc Why Join Our Team
Ascension Seton, based in Austin, Texas, has provided thousands of associates and caregivers a rewarding career in healthcare since 1902. Ascension Seton operates more than 100 clinical locations in Central Texas and four teaching hospitals, including Dell Seton Medical Center at The University of Texas and Dell Children's Medical Center. Join us and create a career path you will love.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.
Responsibilities
Lead market-level execution of Ascension's Consumer Experience (CX) strategy, aligning system-wide CX goals with local strategic priorities and operations.
Serve as the key connection point between system strategy and market execution, representing local needs in enterprise conversations and translating system innovations into market impact. Drive transformative change, accountability, and performance for all CX functions across the market. Collaborate closely with market leadership in a highly matrixed environment, requiring strong communication and influence skills. Build cross-functional relationships to embed CX as a core driver of strategic and operational outcomes. Qualifications
Education:
High School diploma equivalency with 5 years of applicable cumulative job specific experience
required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor'
degree with 3 years of applicable cumulative job specific experience required, with 2 of those year
being in leadership/management.