Bayfront Health St. Petersburg
Job Posting Front Office Assistant - Radiation Oncology Clinic - Orlando Health
Bayfront Health St. Petersburg, Saint Petersburg, Florida, United States, 33701
Front Office Assistant
Join our dedicated team at the Orlando Health Bayfront Cancer Institute in St. Petersburg, Florida, where you'll be part of a compassionate and collaborative environment focused on delivering exceptional cancer care. This full-time position supports our Radiation Oncology Clinic, playing a key role in helping patients navigate their care with empathy and efficiency. Responsibilities
Essential Functions Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required. Obtains accurate and complete patient demographic and insurance information. Processes all requests for medical records according to Orlando Health and department specific policies and procedures. Adheres and assures compliance with Orlando Health policy, procedures, and value statements. Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately. Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience. Interacts with patients and families in a professional manner. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Participates in Quality Assurance/Quality Indicator activities as assigned. Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies. Assists billing service as requested. Qualifications
Education/Training
High School graduate or equivalent. Experience
Six (6) months experience in a clerical office, or general business, and/or customer service setting.
Join our dedicated team at the Orlando Health Bayfront Cancer Institute in St. Petersburg, Florida, where you'll be part of a compassionate and collaborative environment focused on delivering exceptional cancer care. This full-time position supports our Radiation Oncology Clinic, playing a key role in helping patients navigate their care with empathy and efficiency. Responsibilities
Essential Functions Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required. Obtains accurate and complete patient demographic and insurance information. Processes all requests for medical records according to Orlando Health and department specific policies and procedures. Adheres and assures compliance with Orlando Health policy, procedures, and value statements. Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately. Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience. Interacts with patients and families in a professional manner. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Participates in Quality Assurance/Quality Indicator activities as assigned. Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies. Assists billing service as requested. Qualifications
Education/Training
High School graduate or equivalent. Experience
Six (6) months experience in a clerical office, or general business, and/or customer service setting.