Mercury
Account Development ManagerSan Francisco, CA, New York, NY, Portland, OR, or Rem
Mercury, San Francisco, California, United States, 94102
Account Development Manager
At Mercury, we're re-imagining banking for ambitious businesses of every size. More than 200,000 companies already rely on our platformand many are just beginning to scratch the surface of what Mercury can do. As an early member of our Account Development team, you'll turn today's satisfied customers into tomorrow's power usersexpanding product adoption, preventing churn, and driving meaningful revenue growth across our expanding customer base. You'll work with a wide range of Mercury customers, providing a human touch at the right moment in their customer journey. Your success will be measured through growth metrics, primarily focused on product adoption, and account expansion, while also ensuring we're capturing critical product feedback at scale to inform product roadmap. Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC. What You'll Do:
Identify high-propensity accounts by leveraging product-usage data, lifecycle triggers, and predictive scoring modelsengaging where additional solutions (Credit, Treasury, FX, Subscription Bundle, etc.) will create the most value. Consistently exceed monthly expansion goals by building and maintaining a robust pipeline. Design smart outreachcombining data insights, account research, and discovery to craft scalable one-to-many campaigns and targeted, high-touch engagements for top-value opportunities. Partner with Product and Marketing to test, learn, and refine our evolving go-to-market playbook. Masterand help evolveour internal tools and processes to manage a high-velocity pipeline with maximum efficiency. Champion the Voice of the Customer, channeling feedback to Product and cross-functional teams to influence roadmap and strategy. Who You Are:
24 years in a quota-carrying Growth Sales, Account Management, or Customer Expansion role (FinTech a plus). Compelling communicatorable to translate complex concepts into crisp value propositions for founders, finance teams, and operators. Proven track record of exceeding upsell targets through data-driven prioritization in a high-velocity environment. Builder's mindsetenergized by creating and iterating on processes within a fast-growing team. Bias to action & autonomyswiftly converts new product launches and insights into cross-functional plays that reach customers and drive growth. Thrives in ambiguityquick to iterate and innovate on processes, playbooks, and tooling. Passion for FinTech or bankingyou're excited about shaping the future of modern financial services. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our Target New Hire Base Salary Ranges For This Role Are The Following:
US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $119,400 - $134,300 US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $107,500 - $120,900 Canadian employees (any location): CAD $112,800 - $126,900 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
At Mercury, we're re-imagining banking for ambitious businesses of every size. More than 200,000 companies already rely on our platformand many are just beginning to scratch the surface of what Mercury can do. As an early member of our Account Development team, you'll turn today's satisfied customers into tomorrow's power usersexpanding product adoption, preventing churn, and driving meaningful revenue growth across our expanding customer base. You'll work with a wide range of Mercury customers, providing a human touch at the right moment in their customer journey. Your success will be measured through growth metrics, primarily focused on product adoption, and account expansion, while also ensuring we're capturing critical product feedback at scale to inform product roadmap. Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC. What You'll Do:
Identify high-propensity accounts by leveraging product-usage data, lifecycle triggers, and predictive scoring modelsengaging where additional solutions (Credit, Treasury, FX, Subscription Bundle, etc.) will create the most value. Consistently exceed monthly expansion goals by building and maintaining a robust pipeline. Design smart outreachcombining data insights, account research, and discovery to craft scalable one-to-many campaigns and targeted, high-touch engagements for top-value opportunities. Partner with Product and Marketing to test, learn, and refine our evolving go-to-market playbook. Masterand help evolveour internal tools and processes to manage a high-velocity pipeline with maximum efficiency. Champion the Voice of the Customer, channeling feedback to Product and cross-functional teams to influence roadmap and strategy. Who You Are:
24 years in a quota-carrying Growth Sales, Account Management, or Customer Expansion role (FinTech a plus). Compelling communicatorable to translate complex concepts into crisp value propositions for founders, finance teams, and operators. Proven track record of exceeding upsell targets through data-driven prioritization in a high-velocity environment. Builder's mindsetenergized by creating and iterating on processes within a fast-growing team. Bias to action & autonomyswiftly converts new product launches and insights into cross-functional plays that reach customers and drive growth. Thrives in ambiguityquick to iterate and innovate on processes, playbooks, and tooling. Passion for FinTech or bankingyou're excited about shaping the future of modern financial services. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our Target New Hire Base Salary Ranges For This Role Are The Following:
US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $119,400 - $134,300 US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $107,500 - $120,900 Canadian employees (any location): CAD $112,800 - $126,900 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.