NYC Staffing
Case Manager
Job Location: The Monument - Emergency Capacity Site - New York, NY Position Type: Full Time Salary Range: $43,000 - $50,000 Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City's leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults throughout Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational. Program Description: Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Goddard's newest endeavor will be a transitional Site for adult families. This site will be a place where families can feel safe, receive resources and supportive services, while becoming acclimated to, and part of, the community. The Monument is an emergency capacity transitional site located in Manhattan in the Upper West Side. Position Summary: We are looking for a dynamic Case Manager to join the team to promote quality and integrity of all social service activities. This person will be an advocate for families to assist in minimizing barriers to services. Schedule: Tuesday-Saturday + Tuesday-Friday (8am-4pm) + Saturday (11am-7pm) Roles, Responsibilities, and Essential Duties
Provide case management services to a caseload of approximately 20 families. Utilize evidence-based practice models including person centered planning, motivational interviewing, trauma informed care, culturally sensitive, and strengths-based approach to families. Monitor compliance with goals through regular weekly contacts. Perform culturally sensitive intake, assessment, service planning, and advocacy. Work closely with shelter staff to enforce rules and regulations for residents. Coordinate interpretation and translation services. Refer and follow up on community-based medical, dental, mental healthcare, ESOL classes, and job training. Assist and run residential groups/activities as needed. Maintain client case records and enter documentation in a timely manner. Attend staff meetings, case conferences, trainings, and supervision meetings. Other duties as required. Qualifications/Educational Requirements
Bachelor's degree in social work or other human services field, strongly preferred Strong understanding of trauma and how it manifests, as well as experience delivering trauma-informed, culturally sensitive services. Bilingual preferred Experience working on-site in a congregate housing setting preferred. Skills, Knowledge and Abilities
Excellent verbal and written communication skills Strong organizational skills Ability to negotiate numerous priorities, resolve conflicts, and manage a high degree of communication with multiple parties. Excellent judgement Computer Skills
Proficient in Microsoft Office Ability to learn database systems, such as CARES Physical Requirements and Work Environment
Indoors at residence Frequent walking and standing Occasional lifting, up to 30 lbs. Work Environment: Onsite in residential program. We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations. Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.
Job Location: The Monument - Emergency Capacity Site - New York, NY Position Type: Full Time Salary Range: $43,000 - $50,000 Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City's leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults throughout Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational. Program Description: Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Goddard's newest endeavor will be a transitional Site for adult families. This site will be a place where families can feel safe, receive resources and supportive services, while becoming acclimated to, and part of, the community. The Monument is an emergency capacity transitional site located in Manhattan in the Upper West Side. Position Summary: We are looking for a dynamic Case Manager to join the team to promote quality and integrity of all social service activities. This person will be an advocate for families to assist in minimizing barriers to services. Schedule: Tuesday-Saturday + Tuesday-Friday (8am-4pm) + Saturday (11am-7pm) Roles, Responsibilities, and Essential Duties
Provide case management services to a caseload of approximately 20 families. Utilize evidence-based practice models including person centered planning, motivational interviewing, trauma informed care, culturally sensitive, and strengths-based approach to families. Monitor compliance with goals through regular weekly contacts. Perform culturally sensitive intake, assessment, service planning, and advocacy. Work closely with shelter staff to enforce rules and regulations for residents. Coordinate interpretation and translation services. Refer and follow up on community-based medical, dental, mental healthcare, ESOL classes, and job training. Assist and run residential groups/activities as needed. Maintain client case records and enter documentation in a timely manner. Attend staff meetings, case conferences, trainings, and supervision meetings. Other duties as required. Qualifications/Educational Requirements
Bachelor's degree in social work or other human services field, strongly preferred Strong understanding of trauma and how it manifests, as well as experience delivering trauma-informed, culturally sensitive services. Bilingual preferred Experience working on-site in a congregate housing setting preferred. Skills, Knowledge and Abilities
Excellent verbal and written communication skills Strong organizational skills Ability to negotiate numerous priorities, resolve conflicts, and manage a high degree of communication with multiple parties. Excellent judgement Computer Skills
Proficient in Microsoft Office Ability to learn database systems, such as CARES Physical Requirements and Work Environment
Indoors at residence Frequent walking and standing Occasional lifting, up to 30 lbs. Work Environment: Onsite in residential program. We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations. Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.