Aptia Group
Director of Product - Employee Experience
Aptia Group, Lake Mary, Florida, United States, 32746
About The Role
Aptia is seeking a digital product leader to shape and scale our employee-facing experienceincluding our web platform, mobile app, and employee communication capabilities. As Director of Product, Employee Experience, you will define and drive the strategy for how users interact with Aptia's offerings across digital touchpoints. This role sits at the intersection of design, technology, and behavior - focused on creating intuitive, inclusive, and engaging experiences that support employees throughout their benefits journey. You'll be responsible for delivering consumer-grade usability, personalization, and content that drives understanding, adoption, and impact. This is a hybrid role in our new office in Lake Mary, FL for a minimum of 3 days in office per week. What You'll Be Doing
Own the product vision, roadmap, and execution for Aptia's digital employee experience, spanning web, mobile, and personalized communications
Lead cross-functional collaboration across Product, Design, Engineering, Content, and Operations to deliver experiences that are elegant, scalable, and high-impact
Conduct user research and leverage analytics to deeply understand employee needs, pain points, and behaviors
Prioritize features and capabilities that enhance moments that matter - onboarding, life events, benefit decisions, and everyday support
Drive personalization, accessibility, and relevance in content and experience across digital channels
Define and track KPIs tied to engagement, satisfaction, usability, and conversion - continuously improving product performance
Stay ahead of trends in digital UX, employee enablement, mobile design, and AI-powered personalization to keep Aptia at the forefront of the space
Represent the voice of the user in internal forums and help elevate the importance of employee experience across the enterprise
What We're Looking For
10+ years of product management experience, with a strong track record in employee-facing digital experiences, HR tech, or consumer-grade B2B platforms
Demonstrated success owning product strategy and execution for web and/or mobile applications
Experience designing and optimizing digital user journeys that drive engagement, clarity, and retention
Familiarity with tools and trends in digital communications, content management, and user engagement
Strong collaboration and communication skills, with experience working cross-functionally with engineering, design, marketing, and client teams
Analytical and outcomes-driven approachskilled at setting KPIs, measuring impact, and using data to prioritize
Passion for building inclusive, accessible products that serve diverse populations
Bonus: Experience in health tech, benefits, or people-centric SaaS products
How to apply If you are interested in this role, then we'd love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information. Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
Aptia is seeking a digital product leader to shape and scale our employee-facing experienceincluding our web platform, mobile app, and employee communication capabilities. As Director of Product, Employee Experience, you will define and drive the strategy for how users interact with Aptia's offerings across digital touchpoints. This role sits at the intersection of design, technology, and behavior - focused on creating intuitive, inclusive, and engaging experiences that support employees throughout their benefits journey. You'll be responsible for delivering consumer-grade usability, personalization, and content that drives understanding, adoption, and impact. This is a hybrid role in our new office in Lake Mary, FL for a minimum of 3 days in office per week. What You'll Be Doing
Own the product vision, roadmap, and execution for Aptia's digital employee experience, spanning web, mobile, and personalized communications
Lead cross-functional collaboration across Product, Design, Engineering, Content, and Operations to deliver experiences that are elegant, scalable, and high-impact
Conduct user research and leverage analytics to deeply understand employee needs, pain points, and behaviors
Prioritize features and capabilities that enhance moments that matter - onboarding, life events, benefit decisions, and everyday support
Drive personalization, accessibility, and relevance in content and experience across digital channels
Define and track KPIs tied to engagement, satisfaction, usability, and conversion - continuously improving product performance
Stay ahead of trends in digital UX, employee enablement, mobile design, and AI-powered personalization to keep Aptia at the forefront of the space
Represent the voice of the user in internal forums and help elevate the importance of employee experience across the enterprise
What We're Looking For
10+ years of product management experience, with a strong track record in employee-facing digital experiences, HR tech, or consumer-grade B2B platforms
Demonstrated success owning product strategy and execution for web and/or mobile applications
Experience designing and optimizing digital user journeys that drive engagement, clarity, and retention
Familiarity with tools and trends in digital communications, content management, and user engagement
Strong collaboration and communication skills, with experience working cross-functionally with engineering, design, marketing, and client teams
Analytical and outcomes-driven approachskilled at setting KPIs, measuring impact, and using data to prioritize
Passion for building inclusive, accessible products that serve diverse populations
Bonus: Experience in health tech, benefits, or people-centric SaaS products
How to apply If you are interested in this role, then we'd love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information. Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.