Government Jobs
Senior Animal Services Counselor
Government Jobs, Thousand Palms, California, United States, 92276
About The Position
The Riverside County Department of Animal Services is seeking multiple Senior Animal Services Counselor positions throughout Riverside County. The Senior Animal Services Counselor positions will be assigned to a team within Animal Services, the teams within the Department are Volunteer, Adoption, Rescue/Transport, and Foster. Positions and Team can be based out of one of four shelters in Riverside County, including Jurupa, San Jacinto, Coachella Valley and Blythe. This recruitment may be used to fill positions for various locations. Training for these positions may take place in either Jurupa, Coachella and/or San Jacinto. If you are a current Department of Animal Services employee interested in a lateral transfer to San Jacinto, please contact the Animal Services Administrative Team. The Senior Animal Service Counselor is responsible for handling complex animal intakes and striving to enhance animal welfare outcomes within the department. They are tasked with organizing and delivering in-service and public training sessions related to animal adoption initiatives. Additionally, they provide essential support to pet owners, behavioral evaluations of challenging animals, and leadership duties are also integral parts of their role. The ideal candidate for this position should possess prior experience in the animal intake process and excel in providing exceptional customer service, with a preference for those who have demonstrated leadership or supervisory capabilities. The Senior Animal Services Counselor is the advanced working level classification in the Animal Services Counselor series and reports to a supervisory or management level classification. Meet the Team! The Riverside County Department of Animal Services has a vision for promoting an environment of responsible pet ownership through progressive animal welfare initiatives, community outreach, and humane education in a culture of compassion, creativity, and integrity. The Department of Animal Services believes the character of their organization is best reflected in the strong dedication of each one of their employees who strive to meet the highest standards of performance and compassion on behalf of the animals and people that they serve. The Department of Animal Services operates four shelters located in Blythe, Jurupa Valley, San Jacinto and Thousand Palms. Examples Of Essential Duties
Advise public of legal rights and interpret appropriate laws, regulations and policy as they relate to the intake, adoption, pet support for clients, or transfer of animals to adoption partners; tactfully handle complaints and remedy the problem by offering services and making recommendations, as necessary. Work cooperatively with other department programs when joint action is required. Pick up and transport sick, injured or dead animals for foster families or from adoption outreach activities; plan, schedule, set up, and assist with community events or adoption outreach activities. Conduct training sessions for program and other staff or volunteers on the proper handling, evaluation, intake process, adoption of shelter animals, and improving animal outcomes. Prepare reports on the progress of trainees; make presentations at schools and to community groups. Complete forms and prepare reports on program activities; assist with the maintenance of equipment and vehicles used in program activities; may be assigned to any shift and required to be available on standby or on-call basis. Minimum Qualifications
Option I Experience: One year performing animal services in a public or non-profit animal welfare program. Option II Experience: Two years of paid experience in an animal services field such as a veterinary office, animal grooming, animal board and kennel facility, or similar setting which included serving in a customer service capacity and involvement in the care of animals. All Options License/Certificate: Possession of a valid California Driver's License. Must be able to work irregular work schedules such as weekends, evenings and holidays, as required. Knowledge of: Laws, ordinances and regulations related to shelter animals; the characteristics and behavior, care and feeding of animals; common animal diseases; the causes, symptoms and required procedures for rabies; the equipment and methods used in the capture and restraint of animals. Ability to: Investigate situations, gather relevant information, establish facts, and draw valid conclusions; work independently on special assignments; schedule, assign, train, and review the work of other personnel engaged in animal services activities; work cooperatively with the public, adoption partners and other animal agencies; read, comprehend and interpret laws and regulations pertaining to animal intake and outcomes; oversee the management of difficult to place animals; function in stressful situations, exercising good judgment; care for and safely handle animals so as to avoid injury to persons and animals; operate a variety of basic Information Technology office desktop appliances, programs, systems, and applications (e.g., PCs, Word, Excel, Access, PowerPoint, etc.). Physical Exposures: Exposure to animals which may include animal noise, excrement, smells, and dander. Supplemental Information
This recruitment is open to all applicants. Contact Amanda Duarte aduarte@rivco.org with any questions regarding this recruitment.
The Riverside County Department of Animal Services is seeking multiple Senior Animal Services Counselor positions throughout Riverside County. The Senior Animal Services Counselor positions will be assigned to a team within Animal Services, the teams within the Department are Volunteer, Adoption, Rescue/Transport, and Foster. Positions and Team can be based out of one of four shelters in Riverside County, including Jurupa, San Jacinto, Coachella Valley and Blythe. This recruitment may be used to fill positions for various locations. Training for these positions may take place in either Jurupa, Coachella and/or San Jacinto. If you are a current Department of Animal Services employee interested in a lateral transfer to San Jacinto, please contact the Animal Services Administrative Team. The Senior Animal Service Counselor is responsible for handling complex animal intakes and striving to enhance animal welfare outcomes within the department. They are tasked with organizing and delivering in-service and public training sessions related to animal adoption initiatives. Additionally, they provide essential support to pet owners, behavioral evaluations of challenging animals, and leadership duties are also integral parts of their role. The ideal candidate for this position should possess prior experience in the animal intake process and excel in providing exceptional customer service, with a preference for those who have demonstrated leadership or supervisory capabilities. The Senior Animal Services Counselor is the advanced working level classification in the Animal Services Counselor series and reports to a supervisory or management level classification. Meet the Team! The Riverside County Department of Animal Services has a vision for promoting an environment of responsible pet ownership through progressive animal welfare initiatives, community outreach, and humane education in a culture of compassion, creativity, and integrity. The Department of Animal Services believes the character of their organization is best reflected in the strong dedication of each one of their employees who strive to meet the highest standards of performance and compassion on behalf of the animals and people that they serve. The Department of Animal Services operates four shelters located in Blythe, Jurupa Valley, San Jacinto and Thousand Palms. Examples Of Essential Duties
Advise public of legal rights and interpret appropriate laws, regulations and policy as they relate to the intake, adoption, pet support for clients, or transfer of animals to adoption partners; tactfully handle complaints and remedy the problem by offering services and making recommendations, as necessary. Work cooperatively with other department programs when joint action is required. Pick up and transport sick, injured or dead animals for foster families or from adoption outreach activities; plan, schedule, set up, and assist with community events or adoption outreach activities. Conduct training sessions for program and other staff or volunteers on the proper handling, evaluation, intake process, adoption of shelter animals, and improving animal outcomes. Prepare reports on the progress of trainees; make presentations at schools and to community groups. Complete forms and prepare reports on program activities; assist with the maintenance of equipment and vehicles used in program activities; may be assigned to any shift and required to be available on standby or on-call basis. Minimum Qualifications
Option I Experience: One year performing animal services in a public or non-profit animal welfare program. Option II Experience: Two years of paid experience in an animal services field such as a veterinary office, animal grooming, animal board and kennel facility, or similar setting which included serving in a customer service capacity and involvement in the care of animals. All Options License/Certificate: Possession of a valid California Driver's License. Must be able to work irregular work schedules such as weekends, evenings and holidays, as required. Knowledge of: Laws, ordinances and regulations related to shelter animals; the characteristics and behavior, care and feeding of animals; common animal diseases; the causes, symptoms and required procedures for rabies; the equipment and methods used in the capture and restraint of animals. Ability to: Investigate situations, gather relevant information, establish facts, and draw valid conclusions; work independently on special assignments; schedule, assign, train, and review the work of other personnel engaged in animal services activities; work cooperatively with the public, adoption partners and other animal agencies; read, comprehend and interpret laws and regulations pertaining to animal intake and outcomes; oversee the management of difficult to place animals; function in stressful situations, exercising good judgment; care for and safely handle animals so as to avoid injury to persons and animals; operate a variety of basic Information Technology office desktop appliances, programs, systems, and applications (e.g., PCs, Word, Excel, Access, PowerPoint, etc.). Physical Exposures: Exposure to animals which may include animal noise, excrement, smells, and dander. Supplemental Information
This recruitment is open to all applicants. Contact Amanda Duarte aduarte@rivco.org with any questions regarding this recruitment.