JM Family
Lead, Strategy & Change Management
The Lead, Strategy & Change Management will support the execution of JM&A Group's strategic planning and organizational change initiatives. Reporting to the Senior Manager of Strategy & Change Management, this role will focus on day-to-day project coordination, communication, tracking, and implementation activities that enable strategic priorities and successful adoption of enterprise initiatives. This Lead will play a key role in ensuring operational readiness, maintaining reporting tools, and helping foster a culture of adaptability across the organization. Responsibilities: 1. Strategic Planning Support Assist in the coordination and documentation of JM&A Group's strategic planning processes. Conduct market research, compile competitor insights, and help prepare strategic presentations and updates. Translate strategic plans into actionable templates, trackers, and roadmaps. Support alignment efforts by coordinating meetings, capturing key decisions, and following up on action items. 2. Change Management Coordination Support the execution of JM&A's change management framework across major initiatives and BAU workstreams. Help develop change management materials including communications, presentations, and training support documents. Track organizational readiness activities and assist in risk identification and mitigation planning. Maintain the Change Ambassador database and assist with meeting coordination, training materials/curriculum and engagement activities 3. Coordination and Stakeholder Support Draft and distribute communications tailored to various stakeholder groups. Assist with the development of leadership communications, newsletters, FAQs, and support materials to drive engagement. Coordinate feedback loops by organizing surveys, focus groups, and informal check-ins. Assist in the planning and creation of materials for the quarterly Strategy Review sessions, including OKR and OCM-related materials. 4. Performance Tracking & Reporting Maintain dashboards, trackers, and reporting tools that monitor initiative progress and change management effectiveness. Compile KPIs, initiative updates, and performance data for leadership reports and scorecards. Help ensure initiative timelines, resource allocations, and risks are accurately documented and updated regularly. Qualifications: 2-4 years of experience in strategy, project management, change management, or a related field. Strong organizational skills and ability to manage multiple projects and deadlines. Excellent written and verbal communication skills, with attention to detail. Familiarity with change management methodologies (e.g., Prosci ADKAR) preferred but not required. High proficiency in Microsoft Office Suite (especially PowerPoint, Excel, and Word); experience with project management is a plus. Strong analytical and critical thinking skills with an ability to synthesize data and insights clearly. Collaborative, adaptable, and proactive mindset; comfortable supporting cross-functional teams. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary. JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law. DISABILITY ACCOMMODATIONS If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family's Talent Acquisition department at
talentacquisition@jmfamily.com
for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.
The Lead, Strategy & Change Management will support the execution of JM&A Group's strategic planning and organizational change initiatives. Reporting to the Senior Manager of Strategy & Change Management, this role will focus on day-to-day project coordination, communication, tracking, and implementation activities that enable strategic priorities and successful adoption of enterprise initiatives. This Lead will play a key role in ensuring operational readiness, maintaining reporting tools, and helping foster a culture of adaptability across the organization. Responsibilities: 1. Strategic Planning Support Assist in the coordination and documentation of JM&A Group's strategic planning processes. Conduct market research, compile competitor insights, and help prepare strategic presentations and updates. Translate strategic plans into actionable templates, trackers, and roadmaps. Support alignment efforts by coordinating meetings, capturing key decisions, and following up on action items. 2. Change Management Coordination Support the execution of JM&A's change management framework across major initiatives and BAU workstreams. Help develop change management materials including communications, presentations, and training support documents. Track organizational readiness activities and assist in risk identification and mitigation planning. Maintain the Change Ambassador database and assist with meeting coordination, training materials/curriculum and engagement activities 3. Coordination and Stakeholder Support Draft and distribute communications tailored to various stakeholder groups. Assist with the development of leadership communications, newsletters, FAQs, and support materials to drive engagement. Coordinate feedback loops by organizing surveys, focus groups, and informal check-ins. Assist in the planning and creation of materials for the quarterly Strategy Review sessions, including OKR and OCM-related materials. 4. Performance Tracking & Reporting Maintain dashboards, trackers, and reporting tools that monitor initiative progress and change management effectiveness. Compile KPIs, initiative updates, and performance data for leadership reports and scorecards. Help ensure initiative timelines, resource allocations, and risks are accurately documented and updated regularly. Qualifications: 2-4 years of experience in strategy, project management, change management, or a related field. Strong organizational skills and ability to manage multiple projects and deadlines. Excellent written and verbal communication skills, with attention to detail. Familiarity with change management methodologies (e.g., Prosci ADKAR) preferred but not required. High proficiency in Microsoft Office Suite (especially PowerPoint, Excel, and Word); experience with project management is a plus. Strong analytical and critical thinking skills with an ability to synthesize data and insights clearly. Collaborative, adaptable, and proactive mindset; comfortable supporting cross-functional teams. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary. JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law. DISABILITY ACCOMMODATIONS If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family's Talent Acquisition department at
talentacquisition@jmfamily.com
for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.