NYC Staffing
Manager, Digital Product - B2B Solutions
NYC Staffing, New York, New York, United States, 10001
Product
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The B2B Solutions team owns a suite of capabilities and products that give our corporate clients enhanced security, control and enriched data for their supplier payments. We are essential to our corporate clients and American Express. You will be joining a high-performing, global team that is rethinking the strategy for Global Commercial Services' products. As part of our team, you will evolve the strategy for Corporate Purchasing Card (CPC), evaluate innovative capabilities, and own the CPC P&L. You will be the expert on our customers and competitors and will collaborate with Blue Box stakeholders to bring the best experiences and products to market. Key Responsibilities
+ Drive product strategy rooted in customer needs, Amex's competitive advantage, industry trends and business impact. Inform our global 3-year roadmap + Develop end-to-end customer experiences and define business requirements, working closely with Product Development, pricing, risk, GCO and Technology teams + Own customer research and product construct validation activities, including surveys, Field focus groups, customer interviews, and test & learns + Interface with external partners and global Amex teams to bring products & enhancements to market + Develop go-to-market and sales enablement strategies to increase product acquisition and incremental volume in the US and globally + Own the product P&L and articulate key levers of growth and profitability + Define and monitor metrics of success to inform backlog prioritization and customer insights + Be a B2B payments thought leader Minimum Qualifications
+ 3 years of work experience. + Proactive, self-starter with excellent project management skills and the ability to manage multiple tasks effectively. Must have a proven track record of driving projects from conception through implementation + Strong collaboration and influencing skills - must be able to deliver results in an environment which requires a high degree of coordination and alignment working with Field organizations, internal partners across GCS and American Express + Superior written and oral communication skills with the ability to communicate frequently with senior leadership and customers + Comfortable working in a dynamic, fast changing (and fun!) environment + Proven ability to translate a broad range of insights and inputs (particularly customer needs) into a cohesive strategy and vision + Thrives in ambiguous and fast-changing environment Preferred Qualifications
+ Bachelor's degree preferred + Product management or management consulting experience is a plus + Knowledge of procure-to-pay processes, tail spend and supplier payments is preferred Qualifications
Salary Range: $90,000.00 to $165,000.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The B2B Solutions team owns a suite of capabilities and products that give our corporate clients enhanced security, control and enriched data for their supplier payments. We are essential to our corporate clients and American Express. You will be joining a high-performing, global team that is rethinking the strategy for Global Commercial Services' products. As part of our team, you will evolve the strategy for Corporate Purchasing Card (CPC), evaluate innovative capabilities, and own the CPC P&L. You will be the expert on our customers and competitors and will collaborate with Blue Box stakeholders to bring the best experiences and products to market. Key Responsibilities
+ Drive product strategy rooted in customer needs, Amex's competitive advantage, industry trends and business impact. Inform our global 3-year roadmap + Develop end-to-end customer experiences and define business requirements, working closely with Product Development, pricing, risk, GCO and Technology teams + Own customer research and product construct validation activities, including surveys, Field focus groups, customer interviews, and test & learns + Interface with external partners and global Amex teams to bring products & enhancements to market + Develop go-to-market and sales enablement strategies to increase product acquisition and incremental volume in the US and globally + Own the product P&L and articulate key levers of growth and profitability + Define and monitor metrics of success to inform backlog prioritization and customer insights + Be a B2B payments thought leader Minimum Qualifications
+ 3 years of work experience. + Proactive, self-starter with excellent project management skills and the ability to manage multiple tasks effectively. Must have a proven track record of driving projects from conception through implementation + Strong collaboration and influencing skills - must be able to deliver results in an environment which requires a high degree of coordination and alignment working with Field organizations, internal partners across GCS and American Express + Superior written and oral communication skills with the ability to communicate frequently with senior leadership and customers + Comfortable working in a dynamic, fast changing (and fun!) environment + Proven ability to translate a broad range of insights and inputs (particularly customer needs) into a cohesive strategy and vision + Thrives in ambiguous and fast-changing environment Preferred Qualifications
+ Bachelor's degree preferred + Product management or management consulting experience is a plus + Knowledge of procure-to-pay processes, tail spend and supplier payments is preferred Qualifications
Salary Range: $90,000.00 to $165,000.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities