Clearance Jobs
VTC Engineer - DHS OSDSS
Clearance Jobs, Washington, District Of Columbia, United States, 20599
Vtc Engineer
ITC Federal, Inc. (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. We are seeking a skilled VTC Engineer to support DHS ICE. In this role, you will lead the installation, configuration, and maintenance of video teleconferencing (VTC) systems, with a focus on Cisco and Polycom technologies across a multi-site environment. You will also serve as a key escalation point (Tier 3) and provide both hands-on technical expertise and user support. Responsibilities
Manage and maintain VTC infrastructure, systems, and configurations Provide Tier 3 support, troubleshooting, and problem resolution for VTC-related issues Install, configure, and support Cisco and Polycom VTC equipment Maintain certificates, apply software updates and security patches Assist with project scoping, including cost estimates and bill of materials Work collaboratively with internal teams and end-users to ensure high availability and performance of VTC systems Communicate complex technical issues clearly to both technical and non-technical audiences Ensure conference rooms and A/V systems are fully functional and optimized Qualifications
5+ years of hands-on VTC engineering experience Bachelor's degree (or 2 additional years of relevant experience in lieu of degree) Expertise with Cisco and Polycom VTC systems in large, distributed environments Familiarity with Cisco WebEx and Cisco Control Hub Solid understanding of SIP, H.323, and other video/voice networking protocols Experience with IP/ISDN video gateways and QoS for voice/video Knowledge of A/V equipment used in modern conference rooms Strong communication, time management, and problem-solving skills Ability to work independently and in a team setting Must be able to obtain and maintain a Public Trust clearance Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
ITC Federal, Inc. (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. We are seeking a skilled VTC Engineer to support DHS ICE. In this role, you will lead the installation, configuration, and maintenance of video teleconferencing (VTC) systems, with a focus on Cisco and Polycom technologies across a multi-site environment. You will also serve as a key escalation point (Tier 3) and provide both hands-on technical expertise and user support. Responsibilities
Manage and maintain VTC infrastructure, systems, and configurations Provide Tier 3 support, troubleshooting, and problem resolution for VTC-related issues Install, configure, and support Cisco and Polycom VTC equipment Maintain certificates, apply software updates and security patches Assist with project scoping, including cost estimates and bill of materials Work collaboratively with internal teams and end-users to ensure high availability and performance of VTC systems Communicate complex technical issues clearly to both technical and non-technical audiences Ensure conference rooms and A/V systems are fully functional and optimized Qualifications
5+ years of hands-on VTC engineering experience Bachelor's degree (or 2 additional years of relevant experience in lieu of degree) Expertise with Cisco and Polycom VTC systems in large, distributed environments Familiarity with Cisco WebEx and Cisco Control Hub Solid understanding of SIP, H.323, and other video/voice networking protocols Experience with IP/ISDN video gateways and QoS for voice/video Knowledge of A/V equipment used in modern conference rooms Strong communication, time management, and problem-solving skills Ability to work independently and in a team setting Must be able to obtain and maintain a Public Trust clearance Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.