Pendry Park City
Telephone Sales Agent | In-Room Dining
Pendry Park City, Healdsburg, California, United States, 95448
Telephone Sales Agent
At Montage Healdsburg, it's all because of YOU! Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage Healdsburg, we know our success is all because of you. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at (insert brand) is more than a job; it's a way of life. Don't just imagine the possibilityjoin us. Your leadership includes: Supporting the In-Room Dining department and its staff by answering incoming calls and taking guests' orders via phone or digital platforms and special requests. Providing menu recommendations, describing menu items, and addressing any guest inquiries regarding ingredients, allergens, or dietary restrictions. Accurately entering guest orders into the point-of-sale (POS) system, ensuring all special requests and modifications are correctly recorded. Coordinating with kitchen and service staff to ensure timely preparation and delivery of orders, prioritizing based on guest preferences and timing requests. Upselling menu items, promotions, and special offerings to enhance the guest experience and increase revenue. Processing payment transactions accurately, including cash, credit cards, room charges, and any applicable discounts or promotions. Assisting with emails, ordering supplies, updating menu and information binders, guest amenity traces and set-up, as well as data entry and filing, and checking orders as they go out. Assisting with keeping the office clean and organized. Closing out cash banks and paying out servers as needed. Delivering on guests' expectations and having the desire to create WOW moments. Performing additional duties as assigned that may be outside the scope of duties, based on business needs. About you: You enjoy order taking and assisting others. You have a passion for the food and beverage industry. You are personable and engaging. You are open to learning, developing, and growing both yourself, personally, and helping others do the same. You are trustworthy and have integrity. Must haves: Ability to work a flexible schedule including weekends and holidays. Ability to collaborate in a team environment. Basic communication skills. Food and beverage experience, a plus. You will enjoy: Free meals. Free uniforms and cleaning. Ongoing community outreach events. Associates' events throughout the year. 401[k] retirement plan with company matching. Hotel discounts. Healthcare benefits. Physical requirements: Ability to stand and exercise mobility for extended periods of time during your scheduled shift. Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift. Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi-regular basis. At Montage Healdsburg, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer
veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location. The pay scale* for this position is $20.00. *The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.
At Montage Healdsburg, it's all because of YOU! Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage Healdsburg, we know our success is all because of you. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at (insert brand) is more than a job; it's a way of life. Don't just imagine the possibilityjoin us. Your leadership includes: Supporting the In-Room Dining department and its staff by answering incoming calls and taking guests' orders via phone or digital platforms and special requests. Providing menu recommendations, describing menu items, and addressing any guest inquiries regarding ingredients, allergens, or dietary restrictions. Accurately entering guest orders into the point-of-sale (POS) system, ensuring all special requests and modifications are correctly recorded. Coordinating with kitchen and service staff to ensure timely preparation and delivery of orders, prioritizing based on guest preferences and timing requests. Upselling menu items, promotions, and special offerings to enhance the guest experience and increase revenue. Processing payment transactions accurately, including cash, credit cards, room charges, and any applicable discounts or promotions. Assisting with emails, ordering supplies, updating menu and information binders, guest amenity traces and set-up, as well as data entry and filing, and checking orders as they go out. Assisting with keeping the office clean and organized. Closing out cash banks and paying out servers as needed. Delivering on guests' expectations and having the desire to create WOW moments. Performing additional duties as assigned that may be outside the scope of duties, based on business needs. About you: You enjoy order taking and assisting others. You have a passion for the food and beverage industry. You are personable and engaging. You are open to learning, developing, and growing both yourself, personally, and helping others do the same. You are trustworthy and have integrity. Must haves: Ability to work a flexible schedule including weekends and holidays. Ability to collaborate in a team environment. Basic communication skills. Food and beverage experience, a plus. You will enjoy: Free meals. Free uniforms and cleaning. Ongoing community outreach events. Associates' events throughout the year. 401[k] retirement plan with company matching. Hotel discounts. Healthcare benefits. Physical requirements: Ability to stand and exercise mobility for extended periods of time during your scheduled shift. Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift. Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi-regular basis. At Montage Healdsburg, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer
veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location. The pay scale* for this position is $20.00. *The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.