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Journeyman Change Coordinator

Clearance Jobs, Daytona Beach, Florida, United States, 32122

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Journeyman Change Coordinator

Mantech seeks a motivated, career and customer-oriented Journeyman Change Coordinator to join our team in Doral, FL. Responsibilities include but are not limited to: Manages the complete lifecycle of IT change requests, from logging and assessment through to post-implementation review, ensuring controlled and effective execution to minimize service disruption. Coordinates extensively with technical teams, business stakeholders, and the Change Advisory Board (CAB) to facilitate smooth change implementation. Conducts thorough risk assessments, develops detailed implementation and rollback plans, and ensures meticulous documentation throughout the change process. Leads the scheduling and coordination of change activities, monitors progress, provides timely updates, and clearly communicates change details to all relevant audiences. Contributes to the continuous improvement of change management processes by analyzing post-implementation reviews and identifying areas for optimization, working under the guidance of senior staff. Minimum Qualifications: BA/BS degree or 4 years of additional experience may be exchanged in lieu of a degree. 4+ years of experience with 2+ years of position relevant experience. Strong understanding of ITIL-informed best practices and change management principles. Experience in conducting risk assessments and developing Change Implementation Plans. Proficiency in using ITSM tools and technologies (e.g., ServiceNow, Jira Service Desk). Desired Qualifications: Experience in IT service management, with a focus on change management. Experience working in agile-informed or DevOps environments, with familiarity with project management methodologies. Experience in training or mentoring junior staff. Experience in automating change management workflows. Familiarity with cloud infrastructure. ITIL Foundation certification. Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired. Clearance Requirements: Must have an active Secret clearance. Physical Requirements: Must be able to remain in a stationary position 50%. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations. Group ID: RTX14564a