Sprig
Enterprise Account Manager
We're seeking an Enterprise Account Manager to identify, engage, and close opportunities through in-person and virtual interactions, leveraging field events and campaigns to drive pipeline and revenue growth. This is a unique opportunity to be a high-impact, early member of the company. Reporting directly to our Head of Revenue, you'll own the full current customer sales cycle, focusing on building a robust pipeline through strategic outreach and leveraging events and meetings to engage prospects, build relationships, and close high-value deals. Responsibilities
Own all commercial aspects of your customer accounts: renewal, expansion, pricing, and contract strategy Serve as the face of the account relationship during onsite meetings and events Build strong, trust-based relationships with key stakeholders across product, research, design, and procurement teams Conduct in-person executive business reviews (QBRs), roadmap alignment, and renewal/expansion discussions Identify whitespace and expansion opportunities across Sprig's multi-product platform Lead account mapping, multi-threading, and executive engagement strategies to build deep customer relationships Run strategic check-ins and QBRs that elevate Sprig's position as a must-have research platform Forecast and manage your expansion pipeline, renewals, and internal approvals Collaborate with marketing on case studies and customer advocacy Provide product feedback and voice-of-customer insights to influence roadmap priorities Your Strengths
4+ years in a revenue-facing customer role (Enterprise AM, CSM with expansion ownership, or Enterprise AE) Proven ability to drive renewals and expansion in mid-market or enterprise SaaS Strong commercial acumenyou're confident managing contracts and negotiating terms Skilled at account mapping and growing relationships across multiple stakeholders and functions Excellent communicator and trusted advisor to product, design, or research leaders Self-starter who thrives in fast-paced, startup environments and builds structure without rigid playbooks Can travel 30% of the time to visit current customers in person Work cross-functionally with go-to-market teams (CS, Marketing, Sales, BDR, and SCs.) Nice to Have
Experience working with research or design teams Familiarity with multi-product SaaS companies Strong writing and presentation skills; able to simplify value across use cases and stakeholders Benefits & Perks
Competitive Salary Competitive Employee Equity 401K Program Medical, Dental, and Vision Benefits FSA/HSA Benefit $175/month Commuter Benefit Additional Wellbeing Benefits Flexible Paid Time Off Paid Parental Leave Professional Development Stipend Hybrid Office Policy Lunch and dinner daily Company Sponsored Social Events At Sprig, we pride ourselves on being a people-first company, where your contributions truly matter and are valued. We were recently awarded by Fortune as top 50 best places to work in the US, and top 50 Places to Work in the Bay Area by Built In. Come join our mission of building products users love and have a real impact on Sprig's future. Our Commitment to Diversity and Inclusion
We prioritize diversity within our team and value different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply. Employee Pay Disclosure
The On Target Earnings (OTE) range for this full-time position is $170,000 - $260,000 + Equity + Benefits. Our cash compensation ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all locations (San Francisco, CA; New York, NY). Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in postings reflect the base salary only, and do not include equity or benefits.
We're seeking an Enterprise Account Manager to identify, engage, and close opportunities through in-person and virtual interactions, leveraging field events and campaigns to drive pipeline and revenue growth. This is a unique opportunity to be a high-impact, early member of the company. Reporting directly to our Head of Revenue, you'll own the full current customer sales cycle, focusing on building a robust pipeline through strategic outreach and leveraging events and meetings to engage prospects, build relationships, and close high-value deals. Responsibilities
Own all commercial aspects of your customer accounts: renewal, expansion, pricing, and contract strategy Serve as the face of the account relationship during onsite meetings and events Build strong, trust-based relationships with key stakeholders across product, research, design, and procurement teams Conduct in-person executive business reviews (QBRs), roadmap alignment, and renewal/expansion discussions Identify whitespace and expansion opportunities across Sprig's multi-product platform Lead account mapping, multi-threading, and executive engagement strategies to build deep customer relationships Run strategic check-ins and QBRs that elevate Sprig's position as a must-have research platform Forecast and manage your expansion pipeline, renewals, and internal approvals Collaborate with marketing on case studies and customer advocacy Provide product feedback and voice-of-customer insights to influence roadmap priorities Your Strengths
4+ years in a revenue-facing customer role (Enterprise AM, CSM with expansion ownership, or Enterprise AE) Proven ability to drive renewals and expansion in mid-market or enterprise SaaS Strong commercial acumenyou're confident managing contracts and negotiating terms Skilled at account mapping and growing relationships across multiple stakeholders and functions Excellent communicator and trusted advisor to product, design, or research leaders Self-starter who thrives in fast-paced, startup environments and builds structure without rigid playbooks Can travel 30% of the time to visit current customers in person Work cross-functionally with go-to-market teams (CS, Marketing, Sales, BDR, and SCs.) Nice to Have
Experience working with research or design teams Familiarity with multi-product SaaS companies Strong writing and presentation skills; able to simplify value across use cases and stakeholders Benefits & Perks
Competitive Salary Competitive Employee Equity 401K Program Medical, Dental, and Vision Benefits FSA/HSA Benefit $175/month Commuter Benefit Additional Wellbeing Benefits Flexible Paid Time Off Paid Parental Leave Professional Development Stipend Hybrid Office Policy Lunch and dinner daily Company Sponsored Social Events At Sprig, we pride ourselves on being a people-first company, where your contributions truly matter and are valued. We were recently awarded by Fortune as top 50 best places to work in the US, and top 50 Places to Work in the Bay Area by Built In. Come join our mission of building products users love and have a real impact on Sprig's future. Our Commitment to Diversity and Inclusion
We prioritize diversity within our team and value different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply. Employee Pay Disclosure
The On Target Earnings (OTE) range for this full-time position is $170,000 - $260,000 + Equity + Benefits. Our cash compensation ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all locations (San Francisco, CA; New York, NY). Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in postings reflect the base salary only, and do not include equity or benefits.