The Rock Academy
Office Support Staff - Substitute (CA)
The Rock Academy, San Diego, California, United States, 92101
Office Support Staff - Substitute (CA)
The Office Support Staff - Substitute plays a crucial role in maintaining the front office's efficiency and productivity while ensuring a welcoming and professional atmosphere. This position provides exceptional customer service to student families, promptly addressing inquiries and resolving issues. Serve as the primary contact for parent needs, answering phones and emails promptly. Manage phone messages and ensure timely callbacks to address parental concerns. Administer care for students who become ill or injured, including contacting parents for student pick-up. Perform data entry for injured or sick students and manage medication forms for those requiring on-campus medication. Issue medical exposure notices when necessary. Assist the admissions team by greeting families and supporting assessments. Occasionally aid families with application and enrollment processes. Ensure smooth operation of office equipment such as copiers and laminators by troubleshooting issues and performing regular maintenance. Collect incoming shipments from security. Assist students with tardy passes and manage attendance records, communicating with parents/guardians via calls and emails. Conduct laminating tasks and distribute laminated materials as needed. Handle mail collection and dispatch outgoing items. Open and close the front office and nurse's station daily. Organize events like Uniform Exchange and Lost and Found services. Assist students with photocopies and other office tasks. Provide teacher breaks and cover duties during absences, including recess and lunch supervision. Support Substitute Teachers by preparing necessary materials and providing assistance during their assignments. This role requires versatility, strong organizational skills, and the ability to multitask in a fast-paced environment. The Office Support Staff - Substitute contributes to the smooth operation of administrative functions and ensures a supportive environment for students, faculty, and families alike. Rock Academy builds leaders who are deep thinkers, dynamic communicators, and do something Christians prepared for college and life.
The Office Support Staff - Substitute plays a crucial role in maintaining the front office's efficiency and productivity while ensuring a welcoming and professional atmosphere. This position provides exceptional customer service to student families, promptly addressing inquiries and resolving issues. Serve as the primary contact for parent needs, answering phones and emails promptly. Manage phone messages and ensure timely callbacks to address parental concerns. Administer care for students who become ill or injured, including contacting parents for student pick-up. Perform data entry for injured or sick students and manage medication forms for those requiring on-campus medication. Issue medical exposure notices when necessary. Assist the admissions team by greeting families and supporting assessments. Occasionally aid families with application and enrollment processes. Ensure smooth operation of office equipment such as copiers and laminators by troubleshooting issues and performing regular maintenance. Collect incoming shipments from security. Assist students with tardy passes and manage attendance records, communicating with parents/guardians via calls and emails. Conduct laminating tasks and distribute laminated materials as needed. Handle mail collection and dispatch outgoing items. Open and close the front office and nurse's station daily. Organize events like Uniform Exchange and Lost and Found services. Assist students with photocopies and other office tasks. Provide teacher breaks and cover duties during absences, including recess and lunch supervision. Support Substitute Teachers by preparing necessary materials and providing assistance during their assignments. This role requires versatility, strong organizational skills, and the ability to multitask in a fast-paced environment. The Office Support Staff - Substitute contributes to the smooth operation of administrative functions and ensures a supportive environment for students, faculty, and families alike. Rock Academy builds leaders who are deep thinkers, dynamic communicators, and do something Christians prepared for college and life.