NY Staffing
Senior Manager, Product Management
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About The Team
We are looking for a Senior Manager, Product Management to lead Payment Channels. This person will lead a team of product managers who are responsible for our digital servicing channels across mobile app, web and agent channels. This product leader will build out a digital channel strategy for payments including crafting an exciting and innovative vision, and will drive alignment with partners on a cohesive delivery roadmap to get us there. Big problem areas this person will solve include driving improvements in observability (data logging, dashboards and alerting strategy), implementing customer feedback mechanisms, reducing customer complaints and helping more customers pay on time. We also have an ambitious AI/ML agenda and new UI enhancements that we are excited to explore. Capital One Product Framework
In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered
- Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused
- Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven
- Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving
- Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership
- Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications
- At least 5 years of experience working in Product Management - Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications
- Experience translating business strategy and analysis into consumer facing digital products *Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.* The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $193,000 - $220,300 for Sr. Mgr, Product Management New York, NY: $210,500 - $240,300 for Sr. Mgr, Product Management Richmond, VA: $175,500 - $200,300 for Sr. Mgr, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About The Team
We are looking for a Senior Manager, Product Management to lead Payment Channels. This person will lead a team of product managers who are responsible for our digital servicing channels across mobile app, web and agent channels. This product leader will build out a digital channel strategy for payments including crafting an exciting and innovative vision, and will drive alignment with partners on a cohesive delivery roadmap to get us there. Big problem areas this person will solve include driving improvements in observability (data logging, dashboards and alerting strategy), implementing customer feedback mechanisms, reducing customer complaints and helping more customers pay on time. We also have an ambitious AI/ML agenda and new UI enhancements that we are excited to explore. Capital One Product Framework
In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered
- Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused
- Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven
- Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving
- Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership
- Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications
- At least 5 years of experience working in Product Management - Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications
- Experience translating business strategy and analysis into consumer facing digital products *Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.* The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $193,000 - $220,300 for Sr. Mgr, Product Management New York, NY: $210,500 - $240,300 for Sr. Mgr, Product Management Richmond, VA: $175,500 - $200,300 for Sr. Mgr, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.