NYC Staffing
Hardware Maintenance and Operations Analyst, Emerging Talent Intern
NYC Staffing, New York, New York, United States, 10001
Hardware Maintenance And Operations Analyst
Automatic Vehicle Location, Emerging Talent Intern
The Fleet Technologies Group leads a portfolio of innovative projects focused on enhancing customer communications, fleet oversight, and depot operations. Working alongside us, our sister groupThe Zero Emission Fleet Transformation (ZEFT)is driving the ambitious transition to an all-electric bus fleet by 2040, ushering in a more sustainable future for transit. Responsibilities
BHS Repair Review
Assess daily automated reports covering roughly 300 flagged units to identify buses needing maintenance. Non-Automated Data Aggregation
Gather supplemental data from Road Operations, SPEAR database, depot communications, and other channels to identify other failed units. Daily Priority List Preparation
Consolidate data to compile a prioritized and well-organized list for vendor maintenance visits. Repair Reconciliation
Compare and track vendor work reports against the prior day's list. Edge Case Coordination
Identify, schedule and verify special repair cases (e.g., antenna replacements) with vendors and depots. BHS Unit/SIM Tracking
Maintain an up-to-date database mapping BHS units and SIM cards to specific buses. SIM Card Operations
Assist with replacement, activation, and deactivation of SIM cards, typically for new buses. RAMS Reporting
Prepare monthly and quarterly Reliability / Availability / Maintainability (RAMS) reports to evaluate system performance and vendor compliance with contracted Service Level Agreements (SLAs). Projects
The BHS Repair Priority List Develop and dispatch a daily report identifying "ghost" busesvehicles whose Bus Hardware Subsystems (BHS) are wholly or partly non-reporting. Reconcile the vendor's post-repair data with vendor work reports. SIM Card & Unit Tracking
Update and manage the BHS/SIM card tracking database to ensure accurate records of which units and SIM cards are installed in each bus. Availability & Compliance Reporting
Use daily fleet data to update the Reliability / Availability / Maintainability (RAMS) database. Prepare quarterly reports on system availability, failure rates, and vendor compliance with Service Level Agreements (SLAs). Required Qualifications
Proficiency in Microsoft Office Suite is a must, including advanced formulas and pivot tables. The candidate should possess organizational, analytical and communication skills. The candidate should be able to work well under pressure and prioritize tasks effectively. The candidate should have a keen eye for detail and be able to work independently while being an active team player. Organizational Precision: Strong focus and constant attention to detail across different tasks and data workflows. Collaborative Strength and Leadership: The ability to coordinate effectively with multiple stakeholders across diverse disciplines and technical backgrounds. Data Visualization Tools: Practical experience with business intelligence platforms like Tableau or Power BI, or similar stakeholder-facing tools. Required Education
Matriculated in a graduate program in good standing with at least 2.8 GPA Major(s) Preferred: Any Engineering, Operations Research, Applied Mathematics, Computer Science, Data Science, or related field. All applicants must be authorized to work in the United States at the time of application. Students' transcript must be submitted. Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
Automatic Vehicle Location, Emerging Talent Intern
The Fleet Technologies Group leads a portfolio of innovative projects focused on enhancing customer communications, fleet oversight, and depot operations. Working alongside us, our sister groupThe Zero Emission Fleet Transformation (ZEFT)is driving the ambitious transition to an all-electric bus fleet by 2040, ushering in a more sustainable future for transit. Responsibilities
BHS Repair Review
Assess daily automated reports covering roughly 300 flagged units to identify buses needing maintenance. Non-Automated Data Aggregation
Gather supplemental data from Road Operations, SPEAR database, depot communications, and other channels to identify other failed units. Daily Priority List Preparation
Consolidate data to compile a prioritized and well-organized list for vendor maintenance visits. Repair Reconciliation
Compare and track vendor work reports against the prior day's list. Edge Case Coordination
Identify, schedule and verify special repair cases (e.g., antenna replacements) with vendors and depots. BHS Unit/SIM Tracking
Maintain an up-to-date database mapping BHS units and SIM cards to specific buses. SIM Card Operations
Assist with replacement, activation, and deactivation of SIM cards, typically for new buses. RAMS Reporting
Prepare monthly and quarterly Reliability / Availability / Maintainability (RAMS) reports to evaluate system performance and vendor compliance with contracted Service Level Agreements (SLAs). Projects
The BHS Repair Priority List Develop and dispatch a daily report identifying "ghost" busesvehicles whose Bus Hardware Subsystems (BHS) are wholly or partly non-reporting. Reconcile the vendor's post-repair data with vendor work reports. SIM Card & Unit Tracking
Update and manage the BHS/SIM card tracking database to ensure accurate records of which units and SIM cards are installed in each bus. Availability & Compliance Reporting
Use daily fleet data to update the Reliability / Availability / Maintainability (RAMS) database. Prepare quarterly reports on system availability, failure rates, and vendor compliance with Service Level Agreements (SLAs). Required Qualifications
Proficiency in Microsoft Office Suite is a must, including advanced formulas and pivot tables. The candidate should possess organizational, analytical and communication skills. The candidate should be able to work well under pressure and prioritize tasks effectively. The candidate should have a keen eye for detail and be able to work independently while being an active team player. Organizational Precision: Strong focus and constant attention to detail across different tasks and data workflows. Collaborative Strength and Leadership: The ability to coordinate effectively with multiple stakeholders across diverse disciplines and technical backgrounds. Data Visualization Tools: Practical experience with business intelligence platforms like Tableau or Power BI, or similar stakeholder-facing tools. Required Education
Matriculated in a graduate program in good standing with at least 2.8 GPA Major(s) Preferred: Any Engineering, Operations Research, Applied Mathematics, Computer Science, Data Science, or related field. All applicants must be authorized to work in the United States at the time of application. Students' transcript must be submitted. Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.