Proofpoint
Program Director
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity. Protection Starts with People. Proofpoint. We're looking for a hands-on, results-driven Program Director to lead the execution of multi-year migration program. This is a high-impact role responsible for orchestrating the migration of hundreds of enterprise customers to our next-generation platform. You'll lead cross-functional planning and delivery across engineering, product, customer success, and professional services. Your mission is to drive consistent execution, eliminate roadblocks, and ensure our customers transition successfully with minimal disruption. Own the program end-to-end: Drive roadmap execution across multiple release phases, customer cohorts, and internal teams. Lead cross-functional coordination across engineering, product, support, PS, and account teams to ensure alignment. Manage planning and delivery for high-volume migrations, with monthly pacing up to 50+ migrations per month. Drive customer readiness and onboarding plans for enterprise customers with complex compliance, eDiscovery, or supervision needs. Track program KPIs and report progress regularly to executive stakeholders; escalate risks with clear action plans. Develop and enforce governance around timelines, scope, milestones, and change control. Support customer engagement strategies and help resolve escalations related to migration friction or missed expectations. Required: 10+ years of experience in program management or professional services leadership roles. Demonstrated success managing large, multi-year customer-facing programs Experience in enterprise SaaS, cloud migration, or compliance-focused platforms. Strong operational chopsable to manage timelines, dependencies, and competing priorities at scale. Excellent communication and stakeholder management skills; comfortable working with execs and enterprise customers. Experience with program-level reporting and tools (Smartsheet, Jira, Salesforce, etc.). Nice to Have: Knowledge of archiving, eDiscovery, or supervision solutions. Familiarity with regulated industries like financial services or healthcare. PMP or equivalent certification a plus. Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We're a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly 'culture-add', and we strongly encourage people from all walks of life to apply. At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: Competitive compensation Comprehensive benefits Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives.
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity. Protection Starts with People. Proofpoint. We're looking for a hands-on, results-driven Program Director to lead the execution of multi-year migration program. This is a high-impact role responsible for orchestrating the migration of hundreds of enterprise customers to our next-generation platform. You'll lead cross-functional planning and delivery across engineering, product, customer success, and professional services. Your mission is to drive consistent execution, eliminate roadblocks, and ensure our customers transition successfully with minimal disruption. Own the program end-to-end: Drive roadmap execution across multiple release phases, customer cohorts, and internal teams. Lead cross-functional coordination across engineering, product, support, PS, and account teams to ensure alignment. Manage planning and delivery for high-volume migrations, with monthly pacing up to 50+ migrations per month. Drive customer readiness and onboarding plans for enterprise customers with complex compliance, eDiscovery, or supervision needs. Track program KPIs and report progress regularly to executive stakeholders; escalate risks with clear action plans. Develop and enforce governance around timelines, scope, milestones, and change control. Support customer engagement strategies and help resolve escalations related to migration friction or missed expectations. Required: 10+ years of experience in program management or professional services leadership roles. Demonstrated success managing large, multi-year customer-facing programs Experience in enterprise SaaS, cloud migration, or compliance-focused platforms. Strong operational chopsable to manage timelines, dependencies, and competing priorities at scale. Excellent communication and stakeholder management skills; comfortable working with execs and enterprise customers. Experience with program-level reporting and tools (Smartsheet, Jira, Salesforce, etc.). Nice to Have: Knowledge of archiving, eDiscovery, or supervision solutions. Familiarity with regulated industries like financial services or healthcare. PMP or equivalent certification a plus. Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We're a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly 'culture-add', and we strongly encourage people from all walks of life to apply. At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: Competitive compensation Comprehensive benefits Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives.