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Pacific Life

Director, Distribution Partner Integrations

Pacific Life, Newport Coast, California, United States, 92657

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Director Of Distribution Partner Integrations (DPI)

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead

our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate

pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future

including your own. We're actively seeking a talented Director of Distribution Partner Integrations (DPI) working in our Newport Beach, CA office to lead the Consumer Markets Division (CMD) in the delivery of technology that enables a seamless, end-to-end digital customer experience for CMD's distribution partners. Relocation assistance may be provided. Aligned to business strategic goals, this leader partners with business and IT leaders across CMD to implement and maintain solutions that maximize value, e.g., sales growth, customer experience, operational efficiency, etc. The Director will serve as the primary point of contact for CMD and PL Technology leaders for DPI-related technology and industry standards. How you'll help move us forward: Strategic Leadership As part of their technology delivery responsibilities, the Director will establish and maintain a business-aligned strategy and technical roadmap for DPI's portfolio of solutions and platforms. Oversight of this portfolio includes direct management of some platforms and close collaboration with other business and technology teams for other platforms. To enable this strategy, the Director will drive agility in execution through modern architecture, Agile principles, and strong vendor management. Technology / Solution Delivery Lead cross-functional technology teams and business partners in the execution and delivery of technology solutions associated with distribution partner integrations and enabling Annuity products on key technology platforms. Technology platform scope includes, but is not limited to annuity order entry systems, sales enablement platforms, contract support platforms, DTCC, DST Fanmail/Vision, and associated data integrations and transactions. Identify and champion opportunities and initiatives to advance digital-first initiatives within the Annuity industry and at Pacific Life with a focus on driving operational efficiencies and removing friction from the sales process our financial professionals use to sell our products. Serve on relevant industry groups (e.g. IRI, DTCC) and foster strong industry / vendor relationships. Department Leadership & Management Oversee the structure, performance, growth and development of team to meet current demands and forecasting, preparation of future needs. Manage technology vendor relationships and outsourcing partners to effectively and efficiently deliver the technology and resourcing required to run the department. Manage departmental budgets. Foster and develop strong relationships with internal departments such as Strategic Accounts, Operations and other Technology areas, with a focus on developing a strong understanding of the business and being a trusted business partner that proactively brings forth business-focused technology solutions. Manage technology teams in effective delivery via strong in-take / prioritization and capacity management processes. The experience you bring: 10+ years' experience leading IT delivery teams with increasing responsibility Industry-specific experience (Annuity / life insurance products) Background in managing relevant platforms (Life eApp, Annuity order entry, Sales Enablement platforms, DTCC platform, DST Fanmail/Vision) Experience in establishing and delivering strategic technology roadmaps aligned to business outcomes Able to balance multiple demands from multiple departments to manage capacity, budget, and scalability to meet business objectives Operates though influence in a "boundary-less" manner, leading technology teams to leverage skills and assets for maximum potential Ability to manage and influence across, up, and down reporting hierarchy BS or higher education What makes you stand out: Experience in the implementation and management of Life eApp and Annuity order entry systems (eBix, Zinnia, Hexure, iPipeline, Porch) Experience in the implementation and management of DTCC and DST platforms Experience in the implementation and management of integrations with Sales Enablement platforms, e.g. FIDx, Black Diamond, etc. In-depth industry knowledge and awareness of / participation in relevant industry groups (IRI, DTCC, etc.)