Volunteers of America Los Angeles
Case Manager Generalist
Volunteers of America Los Angeles, Los Angeles, California, United States, 90001
Case Manager Generalist
Volunteers of America is helping our most vulnerable change their life stories. The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. Duties and Responsibilities Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate Assess barriers facing the clients and develop a case plan. Coordinate individualized planning with clients to meet short- and long-term needs. Provide service linkages and support systems to ensure identified needs are met. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate. Essential Duties Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support
accompany participants to activities and services Coordinate Care and Case Management as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building
motivating participant progress Outreach and Engagement
Meet participants and bring into programs Other duties as required and may be subject to change Qualifications Requirements Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications Education HS/GED. Completion of VOALA Case Management training within 6 months of hire. Experience Minimum 1-year general experience in case management or similar social services role Or Bachelor's Degree in Social Services related field in lieu of experience Preferred Qualifications Bachelor's Degree (Social Work, Social Services, public administration, public health or related field) 1 year of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
Volunteers of America is helping our most vulnerable change their life stories. The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. Duties and Responsibilities Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate Assess barriers facing the clients and develop a case plan. Coordinate individualized planning with clients to meet short- and long-term needs. Provide service linkages and support systems to ensure identified needs are met. Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate. Essential Duties Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals Coaching and Social Support
accompany participants to activities and services Coordinate Care and Case Management as part of team, connecting participants to appropriate services Advocacy for participants before other agencies/community settings Capacity Building
motivating participant progress Outreach and Engagement
Meet participants and bring into programs Other duties as required and may be subject to change Qualifications Requirements Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications Education HS/GED. Completion of VOALA Case Management training within 6 months of hire. Experience Minimum 1-year general experience in case management or similar social services role Or Bachelor's Degree in Social Services related field in lieu of experience Preferred Qualifications Bachelor's Degree (Social Work, Social Services, public administration, public health or related field) 1 year of experience working with target population HMIS navigation Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.