Government Jobs
Emergency Communications Dispatcher
Government Jobs, Richland, Washington, United States, 99354
Job Posting
The City of Richland, located in Richland, WA, is offering a full-time regular position with a salary range of $29.36 to $40.46 per hour. This position is within the Benton County Emergency Services department. The Southeast Communications Center (SECOMM) serves as the 911 center for Benton and Franklin Counties in Eastern Washington, providing dispatch services to law enforcement, fire/EMS, and emergency response agencies. SECOMM handles approximately 28,000 calls per month. Top reasons to work at SECOMM include a sense of service to the community, support for local first responders, stable employment with a defined benefit retirement plan, career growth potential, and alignment with the values of teamwork, integrity, and excellence. SECOMM offers an attractive compensation and benefits package including generous paid time-off, holidays, medical, dental, vision, and time loss plans, employer-paid life insurance, long-term disability, employee assistance program, and retirement system contributions. As part of the public safety team, the successful candidate will contribute to the safety and welfare of emergency responders and the citizens of Benton and Franklin counties. The recruitment process typically takes about 90 days from the date of application to hire date. Training requires significant internal resources, and employees are expected to be available and willing to work 12-hour rotating shifts, including days, nights, weekends, and holidays. To learn more about the responsibilities and types of calls handled by an Emergency Communications Dispatcher, consider participating in an Observation. For more information and job details, view the Hiring Brochure and Hiring Standards. Minimum qualifications include a high school diploma or equivalent, one year of customer service experience, working knowledge of Microsoft Office Outlook and Word, and data-entry skills with speed and accuracy. Licenses, certifications, and other requirements include obtaining and maintaining ACCESS Level I or II certification, CPR, and Emergency Medical Dispatch certifications within one year of hire date. Desirable qualifications include prior experience in a fast-paced and multi-tasked public contact environment, knowledge of Benton and Franklin County streets, excellent oral communication skills, and demonstrated background providing excellent customer service. The recruitment process includes a comprehensive background/reference process, job suitability assessment, fingerprinting, polygraph, psychological evaluation, and a pre-employment medical exam (including drug/alcohol screening).
The City of Richland, located in Richland, WA, is offering a full-time regular position with a salary range of $29.36 to $40.46 per hour. This position is within the Benton County Emergency Services department. The Southeast Communications Center (SECOMM) serves as the 911 center for Benton and Franklin Counties in Eastern Washington, providing dispatch services to law enforcement, fire/EMS, and emergency response agencies. SECOMM handles approximately 28,000 calls per month. Top reasons to work at SECOMM include a sense of service to the community, support for local first responders, stable employment with a defined benefit retirement plan, career growth potential, and alignment with the values of teamwork, integrity, and excellence. SECOMM offers an attractive compensation and benefits package including generous paid time-off, holidays, medical, dental, vision, and time loss plans, employer-paid life insurance, long-term disability, employee assistance program, and retirement system contributions. As part of the public safety team, the successful candidate will contribute to the safety and welfare of emergency responders and the citizens of Benton and Franklin counties. The recruitment process typically takes about 90 days from the date of application to hire date. Training requires significant internal resources, and employees are expected to be available and willing to work 12-hour rotating shifts, including days, nights, weekends, and holidays. To learn more about the responsibilities and types of calls handled by an Emergency Communications Dispatcher, consider participating in an Observation. For more information and job details, view the Hiring Brochure and Hiring Standards. Minimum qualifications include a high school diploma or equivalent, one year of customer service experience, working knowledge of Microsoft Office Outlook and Word, and data-entry skills with speed and accuracy. Licenses, certifications, and other requirements include obtaining and maintaining ACCESS Level I or II certification, CPR, and Emergency Medical Dispatch certifications within one year of hire date. Desirable qualifications include prior experience in a fast-paced and multi-tasked public contact environment, knowledge of Benton and Franklin County streets, excellent oral communication skills, and demonstrated background providing excellent customer service. The recruitment process includes a comprehensive background/reference process, job suitability assessment, fingerprinting, polygraph, psychological evaluation, and a pre-employment medical exam (including drug/alcohol screening).