Services for the UnderServed (SUS)
Service Coordinator
Services for the UnderServed (SUS), Amityville, New York, United States, 11701
SSVF Service Coordinator
The SSVF Service Coordinator serves as the primary S:US case manager for veterans and their families who are engaged in Rapid Rehousing or Homeless Prevention services with the SSVF program. This staff member engages participants by maintaining regular contact to monitor and track progress and deliver all core SSVF services. The Service Coordinator develops and updates comprehensive Housing Stability Plans with program participants to improve their housing stability, secure or maintain permanent housing, and achieve other goals related to their SSVF services. Additionally, the Service Coordinator will conduct assessments to address client strengths, needs, abilities and preferences and coordinate veteran households' services as part of the broader SSVF team. Essential Duties & Responsibilities: Provide resources, core SSVF supportive services and referral assistance to a caseload of program participants. Navigate veterans through complex human services systems. Provide person-centered case management services. Develop, assess and monitor Housing Stability Plans. Meet with program participants in the field. Maintain a strong working relationship with colleagues. Engage program participants by maintaining regular contact. Develop and implement individualized housing stability plans. Complete all necessary documentation. Assist program participants in identifying and accessing healthcare, employment/income support supports. Coordinate Housing First-oriented Rapid Rehousing and Homelessness Prevention services. Assist veteran families with housing search and placement. Coordinate the provision of Temporary Financial Assistance. Cultivate positive relationships with relevant entities. Participate in community collaborations. Obtain and track documentation for all veteran households. Initiates and complete case closure when appropriate. Participate in SSVF and agency meetings. Be available for occasional after-hours crisis response. Respond to participant needs promptly. Complete all assigned agency and SSVF program trainings. Complete other tasks as assigned. Maintain the highest levels of confidentiality. Requirements: Minimum of 3 years of case management experience or a combination of lived experience and professional work in this field. Ability to travel via public transit to engage veterans across the S:US service area. Ability to communicate effectively. Preferred Qualifications & Skills: Demonstrated proficiency with Microsoft Windows, Microsoft Word/Excel/Outlook. Experience with electronic database systems. Experience with homeless families and/or veteran services. Ability to multitask and work in a fast-paced environment. Solid organizational skills/strong communication and writing skills. Proper phone and email etiquette. High energy level to complete assigned work and meet deadlines. Willingness to attend occasional events outside of normal business hours. Veteran of the U.S. Armed Forces a plus. Company Overview: S:US IS AN EQUAL OPPORTUNITY EMPLOYER. Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.
The SSVF Service Coordinator serves as the primary S:US case manager for veterans and their families who are engaged in Rapid Rehousing or Homeless Prevention services with the SSVF program. This staff member engages participants by maintaining regular contact to monitor and track progress and deliver all core SSVF services. The Service Coordinator develops and updates comprehensive Housing Stability Plans with program participants to improve their housing stability, secure or maintain permanent housing, and achieve other goals related to their SSVF services. Additionally, the Service Coordinator will conduct assessments to address client strengths, needs, abilities and preferences and coordinate veteran households' services as part of the broader SSVF team. Essential Duties & Responsibilities: Provide resources, core SSVF supportive services and referral assistance to a caseload of program participants. Navigate veterans through complex human services systems. Provide person-centered case management services. Develop, assess and monitor Housing Stability Plans. Meet with program participants in the field. Maintain a strong working relationship with colleagues. Engage program participants by maintaining regular contact. Develop and implement individualized housing stability plans. Complete all necessary documentation. Assist program participants in identifying and accessing healthcare, employment/income support supports. Coordinate Housing First-oriented Rapid Rehousing and Homelessness Prevention services. Assist veteran families with housing search and placement. Coordinate the provision of Temporary Financial Assistance. Cultivate positive relationships with relevant entities. Participate in community collaborations. Obtain and track documentation for all veteran households. Initiates and complete case closure when appropriate. Participate in SSVF and agency meetings. Be available for occasional after-hours crisis response. Respond to participant needs promptly. Complete all assigned agency and SSVF program trainings. Complete other tasks as assigned. Maintain the highest levels of confidentiality. Requirements: Minimum of 3 years of case management experience or a combination of lived experience and professional work in this field. Ability to travel via public transit to engage veterans across the S:US service area. Ability to communicate effectively. Preferred Qualifications & Skills: Demonstrated proficiency with Microsoft Windows, Microsoft Word/Excel/Outlook. Experience with electronic database systems. Experience with homeless families and/or veteran services. Ability to multitask and work in a fast-paced environment. Solid organizational skills/strong communication and writing skills. Proper phone and email etiquette. High energy level to complete assigned work and meet deadlines. Willingness to attend occasional events outside of normal business hours. Veteran of the U.S. Armed Forces a plus. Company Overview: S:US IS AN EQUAL OPPORTUNITY EMPLOYER. Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.