Clearance Jobs
Principal Technical Support Team Analyst
Clearance Jobs, Johnston, Iowa, United States, 50131
Principal Technical Support Team Analyst
Serco is seeking a Principal Technical Support Team Analyst to join our team at Camp Dodge in Johnston, Iowa, supporting the Army National Guard (ARNG) Mission Command Training Support Program (MCTSP). This role is responsible for leading a technical team providing critical support in integrating and maintaining tactical communications and Mission Command Information Systems (MCIS) in training environments. In this role, you will: Supervise a team of technical professionals supporting unit staff in the deployment and maintenance of tactical command post systems, shelters, and power systems. Provide training and hands-on support for tactical network setup, MCIS configuration, and communications troubleshooting. Perform systems integration, upgrades, routine maintenance, and ensure security compliance for MCIS. Support unit staff both at the Mission Training Complex (MTC) and at various operational locations. Qualifications: Bachelor's degree with a minimum of 9 years of military training and support experience; OR Master's degree with a minimum of 7 years of military training and support experience. Active U.S. DoD Secret security clearance. Subject matter expertise in Command Post Computing Environment (CPCE) and MCIS integration. Experience with MCIS systems including: CPCE AFATDS AMDWS TAIS GCCS-A JADOCS Command Web Tactical Messaging WAVE JBC-P Familiarity with simulation tools such as JLCCTC and DXTRS. Possession of IAT Level II certification. Ability to travel up to 25% of the time. Ability to work on-site at Camp Dodge in Johnston, Iowa. To be successful in this role, you will have: Strong leadership and technical integration skills. In-depth knowledge of Army MCIS and tactical command post operations. Ability to guide and train personnel in complex systems environments. Clear communication skills and problem-solving ability under operational conditions. Additional desired experience and skills: Digital Master Gunner qualification. Minimum of 3 years of experience integrating MCIS at the brigade level or higher. If you are interested in making an impact with a passionate team, submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview: Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
Serco is seeking a Principal Technical Support Team Analyst to join our team at Camp Dodge in Johnston, Iowa, supporting the Army National Guard (ARNG) Mission Command Training Support Program (MCTSP). This role is responsible for leading a technical team providing critical support in integrating and maintaining tactical communications and Mission Command Information Systems (MCIS) in training environments. In this role, you will: Supervise a team of technical professionals supporting unit staff in the deployment and maintenance of tactical command post systems, shelters, and power systems. Provide training and hands-on support for tactical network setup, MCIS configuration, and communications troubleshooting. Perform systems integration, upgrades, routine maintenance, and ensure security compliance for MCIS. Support unit staff both at the Mission Training Complex (MTC) and at various operational locations. Qualifications: Bachelor's degree with a minimum of 9 years of military training and support experience; OR Master's degree with a minimum of 7 years of military training and support experience. Active U.S. DoD Secret security clearance. Subject matter expertise in Command Post Computing Environment (CPCE) and MCIS integration. Experience with MCIS systems including: CPCE AFATDS AMDWS TAIS GCCS-A JADOCS Command Web Tactical Messaging WAVE JBC-P Familiarity with simulation tools such as JLCCTC and DXTRS. Possession of IAT Level II certification. Ability to travel up to 25% of the time. Ability to work on-site at Camp Dodge in Johnston, Iowa. To be successful in this role, you will have: Strong leadership and technical integration skills. In-depth knowledge of Army MCIS and tactical command post operations. Ability to guide and train personnel in complex systems environments. Clear communication skills and problem-solving ability under operational conditions. Additional desired experience and skills: Digital Master Gunner qualification. Minimum of 3 years of experience integrating MCIS at the brigade level or higher. If you are interested in making an impact with a passionate team, submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview: Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.