Allergy & Ent Associates
Front Office Specialist
BAZ Allergy, Asthma & Sinus Center has recently merged with Allergy & ENT Associates, a growing practice with locations in Houston, Austin, Dallas, & California! We are looking for a Front Office Specialist in our clinic in Reedley! Address: 563 I Street Reedley, CA 93654 Hours: Monday - Friday 9am - 6pm Benefits: Health Insurance Dental & Vision Insurance 401K Accidental Death & Disability Life Insurance PTO & Holidays Position Summary
To provide high quality patient care services, treating all patients' and guests with courtesy, fairness, and respect. Works with management and staff members in a spirit of cooperation and teamwork. Supports the goals and objectives of Allergy, Asthma, & Sinus Center. Follows office policies, procedures, and protocols as appropriate. Communicates effectively with other staff members. Greets visitors with a smile in a polite, prompt, helpful manner. Provides any necessary instructions/directions. Informs appropriate department/person of patient's arrival. Completes necessary paperwork such as fee tickets, etc. Uses computer system to generate information necessary for billing. Updates patient information, collects co-pays, provides any necessary form(s) needing completion, obtains signature as necessary. Maintains clean, orderly waiting room and work area. Answers phone promptly and in a pleasant manner and deals with customer needs expeditiously, such as making appointments, taking messages for the clinical staff, etc. Updates information in electronic patient charts according to policy and procedure. May perform specific Job Activities as assigned per office location Collect at the time of service Quote Insurance benefits and estimates Verify Insurance eligibility and authorizations Attendance is required for all In-Service trainings Travel to other clinics, within reasonable distance, will be required. Education and Experience
High school graduate or equivalent 3 years of office experience preferred. One year medical office experience preferred. Knowledge of medical terminology, HMO, PPO, medical insurance industry and general clerical procedures. Knowledge of CPT & ICD-9/10 Coding System. Ability to operate a multi-line telephone system. Must be self-directed and able to work independently Attention to detail a must Professional, calm and courteous demeanor Excellent verbal and written communication skills Computer Skills
Proficient computer skills in Microsoft Office and Outlook. EMR knowledge preferred. Safety and Confidentiality
Follows OSHA regulations and the safety guidelines of the Practice. Follows HIPAA policies and procedures. Respects and maintains patient confidentiality. Organization
Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished. Professional Maturity
The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations. Time Management
Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Interpersonal Communication
Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation Physical Demands
Face paced medical office environment. Good eyesight and hearing, manual dexterity, and full range of body motion required. Must be able to stand and /or sit for extended periods of time. May require occasional lifting of 25 pounds or more. May be exposed to acutely ill patients, and communicable diseases. Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation; Moderate noise (examples: business office with computers and printers, light traffic). Typical schedule is Monday through Friday with regular working hours; Occasional overtime or weekends may be required. Travel to other clinic locations may be required.
BAZ Allergy, Asthma & Sinus Center has recently merged with Allergy & ENT Associates, a growing practice with locations in Houston, Austin, Dallas, & California! We are looking for a Front Office Specialist in our clinic in Reedley! Address: 563 I Street Reedley, CA 93654 Hours: Monday - Friday 9am - 6pm Benefits: Health Insurance Dental & Vision Insurance 401K Accidental Death & Disability Life Insurance PTO & Holidays Position Summary
To provide high quality patient care services, treating all patients' and guests with courtesy, fairness, and respect. Works with management and staff members in a spirit of cooperation and teamwork. Supports the goals and objectives of Allergy, Asthma, & Sinus Center. Follows office policies, procedures, and protocols as appropriate. Communicates effectively with other staff members. Greets visitors with a smile in a polite, prompt, helpful manner. Provides any necessary instructions/directions. Informs appropriate department/person of patient's arrival. Completes necessary paperwork such as fee tickets, etc. Uses computer system to generate information necessary for billing. Updates patient information, collects co-pays, provides any necessary form(s) needing completion, obtains signature as necessary. Maintains clean, orderly waiting room and work area. Answers phone promptly and in a pleasant manner and deals with customer needs expeditiously, such as making appointments, taking messages for the clinical staff, etc. Updates information in electronic patient charts according to policy and procedure. May perform specific Job Activities as assigned per office location Collect at the time of service Quote Insurance benefits and estimates Verify Insurance eligibility and authorizations Attendance is required for all In-Service trainings Travel to other clinics, within reasonable distance, will be required. Education and Experience
High school graduate or equivalent 3 years of office experience preferred. One year medical office experience preferred. Knowledge of medical terminology, HMO, PPO, medical insurance industry and general clerical procedures. Knowledge of CPT & ICD-9/10 Coding System. Ability to operate a multi-line telephone system. Must be self-directed and able to work independently Attention to detail a must Professional, calm and courteous demeanor Excellent verbal and written communication skills Computer Skills
Proficient computer skills in Microsoft Office and Outlook. EMR knowledge preferred. Safety and Confidentiality
Follows OSHA regulations and the safety guidelines of the Practice. Follows HIPAA policies and procedures. Respects and maintains patient confidentiality. Organization
Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished. Professional Maturity
The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations. Time Management
Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Interpersonal Communication
Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation Physical Demands
Face paced medical office environment. Good eyesight and hearing, manual dexterity, and full range of body motion required. Must be able to stand and /or sit for extended periods of time. May require occasional lifting of 25 pounds or more. May be exposed to acutely ill patients, and communicable diseases. Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation; Moderate noise (examples: business office with computers and printers, light traffic). Typical schedule is Monday through Friday with regular working hours; Occasional overtime or weekends may be required. Travel to other clinic locations may be required.