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High-volume Toyota dealership in Charleston, SC, is looking to add to its award-winning team! If you enjoy helping others, are self-motivated, and love providing outstanding customer service, this job is for you! Our appointment setter/BDC reps are the initial contact for internet sales leads. The main objective is to assist guests with product information questions and set them up with an appointment to meet with the sales team. Why work with us? 5-day work weeks Flexible Saturday shifts No prior automotive experience needed - Training is provided Competitive pay plans with base + bonus What we have to offer: A culture of caring, belonging, and respect for everyone Managers that people want to work with Career growth and advancement Leadership development, innovative training and learning systems Competitive compensation plans 401k retirement plans with company match Comprehensive health benefits packages, including telehealth and behavioral health services Industry-leading maternity and paternity leave Paid employee referral program Recognition and bonus programs Paid time off, bereavement, and vacation benefits Employee discounts on parts, service, vehicle purchases, and local entertainment What we are looking for: Answer customer calls and establish follow-up with sales appointments Respond quickly to Internet, phone, and live chat inquiries using email, scripts, and templates Continuous follow-up with interested leads for 90 days as well as following up with leads that are not ready to make an appointment or no-show Provide customers with product information and direct them to appropriate dealership resources Participate in team and process development sessions- keeping positive relationships with teammates, sales teams, and dealership management Utilize CRM tracking system daily Learn to overcome objections, close sales and perform all steps of the sales process in accordance with company standards A valid driver's license with an acceptable motor vehicle record is required High school diploma or equivalent What you can bring to the table: Communication: The ability to communicate effectively with peers, managers, and customers with a strong ability to build rapport with others. Customer Service: Positive and hardworking demeanor with a desire to help customers find the best products to fit their lifestyles. Teamwork: Having a collaborative attitude and eagerness to improve, willing to go above and beyond. Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be. Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities. Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.
High-volume Toyota dealership in Charleston, SC, is looking to add to its award-winning team! If you enjoy helping others, are self-motivated, and love providing outstanding customer service, this job is for you! Our appointment setter/BDC reps are the initial contact for internet sales leads. The main objective is to assist guests with product information questions and set them up with an appointment to meet with the sales team. Why work with us? 5-day work weeks Flexible Saturday shifts No prior automotive experience needed - Training is provided Competitive pay plans with base + bonus What we have to offer: A culture of caring, belonging, and respect for everyone Managers that people want to work with Career growth and advancement Leadership development, innovative training and learning systems Competitive compensation plans 401k retirement plans with company match Comprehensive health benefits packages, including telehealth and behavioral health services Industry-leading maternity and paternity leave Paid employee referral program Recognition and bonus programs Paid time off, bereavement, and vacation benefits Employee discounts on parts, service, vehicle purchases, and local entertainment What we are looking for: Answer customer calls and establish follow-up with sales appointments Respond quickly to Internet, phone, and live chat inquiries using email, scripts, and templates Continuous follow-up with interested leads for 90 days as well as following up with leads that are not ready to make an appointment or no-show Provide customers with product information and direct them to appropriate dealership resources Participate in team and process development sessions- keeping positive relationships with teammates, sales teams, and dealership management Utilize CRM tracking system daily Learn to overcome objections, close sales and perform all steps of the sales process in accordance with company standards A valid driver's license with an acceptable motor vehicle record is required High school diploma or equivalent What you can bring to the table: Communication: The ability to communicate effectively with peers, managers, and customers with a strong ability to build rapport with others. Customer Service: Positive and hardworking demeanor with a desire to help customers find the best products to fit their lifestyles. Teamwork: Having a collaborative attitude and eagerness to improve, willing to go above and beyond. Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be. Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities. Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.