NY Staffing
Administrative Coordinator
The Community & Social Impact Hub at Queens College/CUNY seeks a supportive, flexible, and detail-oriented professional to serve as an Administrative Coordinator for large-scale internship programs for CUNY students. The Administrative Coordinator will be directly involved in program planning and implementation. Our programs are fast-paced and require strong attention to detail, critical thinking, and problem-solving skills. The Community & Social Impact Administrative Coordinator (AC) will be an employee of the Research Foundation of CUNY (RFCUNY) and will report to the Program Director at Queens College. This is a full-time, benefits-eligible, grant-funded position, and continued employment is contingent upon availability and continuation of grant funding. The on-site location is the Experiential Education office at Queens College, and the expectation is to be on-site four days per week and remote one day per week. As the AC, you will have primary responsibility for ensuring program impact through direct support of students and staff. This includes how we communicate and support collaboration and systems across a diverse and ambitious team in order to run impactful programs; support students; collect, use, and share data; and manage events. Career Launch and Spring Forward are two CUNY Central Office internship initiatives that recruit students from throughout CUNY who have not had substantial paid professional experience but who are ready to apply what they are learning in the classroom in the professional world. Four CUNY college campuses serve as industry hubs; each hub specializes in internship placements within New York City's key sectors: Community & Social Impact, Healthcare, Marketing & Communications, and STEM. Students apply to their hub of choice and once accepted, explore their careers by interning in a job related to their major that requires a college degree. The hub matches students to their designated worksites and manages relationships between student interns and employers. Interns can build skills, extend their professional networks, add to their resumes, and contribute to employers. Employer partners benefit from CUNY students' many talents and knowledge. Communication & Program Operations
Manage the process and timeline for drafting, editing, and sending student-facing communications, such as newsletters, flyers, booklets, etc. Anticipate and respond to needs of the Community & Social Impact Hub team. Manage student timesheet and payroll processes. Collaborate with CUNY Central office and other hubs to align various components of the program and ensure seamless and efficient implementation. Recommend processes that streamline work. Student Support
Assist with and track data on student and employer recruitment. Ensure 100% student and employer onboarding and training completion by using data informed follow up strategies. Create and draft messages and monitor communication channels (email, text, Slack, social media) to address common concerns of campuses, students, and employer partners. Manage email inboxes to respond to inquiries from students and employers. Data Administration & Analysis
Serve as team-wide data administrator to support staff and students by collecting, entering, and managing data in order to provide progress to goal updates, impact reporting, and team support. Event Planning & Logistics
Manage logistics and technical aspects of scheduling workshops and events, including coordinating and tracking zoom registrations, event materials, etc. Other duties include attending required Queens College Experiential Education staff meetings, completing any required professional development, and performing other duties as assigned. Qualifications
Required Qualifications: Bachelor's degree, Two (2) years' experience in administration of complicated and fast-paced programs, incredibly strong administrative and critical thinking skills; ability to anticipate problems, and research and implement solutions, outstanding verbal and interpersonal communication skills to work and interact effectively, collaboratively, and cooperatively with a diverse community of students, faculty, staff, and external partners, intermediate knowledge of Canva, Slack, Excel, Outlook, SharePoint, and other Microsoft Office products, experience working collaboratively in a team-oriented and outcomes-focused environment, proactive and solution-oriented with a growth mindset, ability to thrive in a fast-paced, dynamic, and ever-changing work environment. Preferred Qualifications: Prior experience working in student services, career services, or community-based nonprofit organizations, previous team-based professional work, public speaking or group facilitation experience, prior relationship with CUNY, such as CUNY graduate or staff. RFCUNY Employee Benefits and Accruals The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY's research and sponsored programs. RFCUNY's services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society's most pressing challenges. Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.
The Community & Social Impact Hub at Queens College/CUNY seeks a supportive, flexible, and detail-oriented professional to serve as an Administrative Coordinator for large-scale internship programs for CUNY students. The Administrative Coordinator will be directly involved in program planning and implementation. Our programs are fast-paced and require strong attention to detail, critical thinking, and problem-solving skills. The Community & Social Impact Administrative Coordinator (AC) will be an employee of the Research Foundation of CUNY (RFCUNY) and will report to the Program Director at Queens College. This is a full-time, benefits-eligible, grant-funded position, and continued employment is contingent upon availability and continuation of grant funding. The on-site location is the Experiential Education office at Queens College, and the expectation is to be on-site four days per week and remote one day per week. As the AC, you will have primary responsibility for ensuring program impact through direct support of students and staff. This includes how we communicate and support collaboration and systems across a diverse and ambitious team in order to run impactful programs; support students; collect, use, and share data; and manage events. Career Launch and Spring Forward are two CUNY Central Office internship initiatives that recruit students from throughout CUNY who have not had substantial paid professional experience but who are ready to apply what they are learning in the classroom in the professional world. Four CUNY college campuses serve as industry hubs; each hub specializes in internship placements within New York City's key sectors: Community & Social Impact, Healthcare, Marketing & Communications, and STEM. Students apply to their hub of choice and once accepted, explore their careers by interning in a job related to their major that requires a college degree. The hub matches students to their designated worksites and manages relationships between student interns and employers. Interns can build skills, extend their professional networks, add to their resumes, and contribute to employers. Employer partners benefit from CUNY students' many talents and knowledge. Communication & Program Operations
Manage the process and timeline for drafting, editing, and sending student-facing communications, such as newsletters, flyers, booklets, etc. Anticipate and respond to needs of the Community & Social Impact Hub team. Manage student timesheet and payroll processes. Collaborate with CUNY Central office and other hubs to align various components of the program and ensure seamless and efficient implementation. Recommend processes that streamline work. Student Support
Assist with and track data on student and employer recruitment. Ensure 100% student and employer onboarding and training completion by using data informed follow up strategies. Create and draft messages and monitor communication channels (email, text, Slack, social media) to address common concerns of campuses, students, and employer partners. Manage email inboxes to respond to inquiries from students and employers. Data Administration & Analysis
Serve as team-wide data administrator to support staff and students by collecting, entering, and managing data in order to provide progress to goal updates, impact reporting, and team support. Event Planning & Logistics
Manage logistics and technical aspects of scheduling workshops and events, including coordinating and tracking zoom registrations, event materials, etc. Other duties include attending required Queens College Experiential Education staff meetings, completing any required professional development, and performing other duties as assigned. Qualifications
Required Qualifications: Bachelor's degree, Two (2) years' experience in administration of complicated and fast-paced programs, incredibly strong administrative and critical thinking skills; ability to anticipate problems, and research and implement solutions, outstanding verbal and interpersonal communication skills to work and interact effectively, collaboratively, and cooperatively with a diverse community of students, faculty, staff, and external partners, intermediate knowledge of Canva, Slack, Excel, Outlook, SharePoint, and other Microsoft Office products, experience working collaboratively in a team-oriented and outcomes-focused environment, proactive and solution-oriented with a growth mindset, ability to thrive in a fast-paced, dynamic, and ever-changing work environment. Preferred Qualifications: Prior experience working in student services, career services, or community-based nonprofit organizations, previous team-based professional work, public speaking or group facilitation experience, prior relationship with CUNY, such as CUNY graduate or staff. RFCUNY Employee Benefits and Accruals The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY's research and sponsored programs. RFCUNY's services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society's most pressing challenges. Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.